Rated 3.9 out of 5 by 341
Rated 4.0 out of 5.0 by Portly Three Night Stay
Everything was good, patricularly handy was the onsite parking, Is getting dated though but still clean and friendly service
July 15, 2013
Rated 5.0 out of 5.0 by note Good choice for a hotel in Toronto
We had a very good experience at the Holiday Inn Express Downntown: great breakfast, nice size room and comfortable bed, safe for your passports available in the hotel, parking on site, easy to walk to the major attractions and restaurants, and a computer in the lobby which was great for checking our email messages and printing out maps since we walked everywhere for the entire week. It was only a 20 minute walk to Union Station to take a subway to additional attractions.
July 14, 2013
Rated 4.0 out of 5.0 by jonililo Full Breakfast
We were happy to find that they offered a full hot breakfast. Would like to have had fresh fruit everyday and something besides bananas. The room was clean and beds comfy. Location was a bit of a walk from major sites, but onsite parking was a breeze. The A/C in the room was fantastic! There was none in the hallways, so that made it stuffy while waiting for the elevator. We would stay again.
July 10, 2013
Rated 5.0 out of 5.0 by loonbird63 Breakfast is Fantastic,staff is very helpful
Great Place to stay if you are visiting St Mike's Hospital within walking distance, and the breakfast is fantastic.
July 3, 2013
Rated 3.0 out of 5.0 by xcrunch Just a basic average hotel
We have traveled extensively throughout the world, and what makes a hotel great, is the people and the attention to detail.
This hotel although centrally located, does little to wow anyone.
Upon arrival the service was great, but upon leaving the service lacked and had a lot to be desired. The rooms are just ok, and need some attention to detail in making the traveler have a better stay.
June 27, 2013
Rated 2.0 out of 5.0 by Pops51 Disappointed
After reading the review, and after staying at Holiday Inn Express properties in many locations, i was looking forward to this stay in Toronto. The room itself was decent. Bed was comfortable. It appeared, however, that the room was not very clean. The common areas were old-looking, in need of updating and a serious cleaning. If you are used to the standards set by Holiday Inn Express: simple rooms that are clean, great breakfast, great customer service, then you will be disappointed.
June 26, 2013
Rated 5.0 out of 5.0 by odalys Friendly staff, comfortable, convenient, affordable
First, this is a great location in downtown Toronto at a great price. It is clean, comfortable, and quiet. Breakfast is included, and offers a wide variety of options. Most importantly, the staff was very friendly, making sure that I was satisfied with the accommodations, and very helpful with transportation arrangements when I needed them. I will definitely stay here again the next time I'm in Toronto.
June 26, 2013
Rated 5.0 out of 5.0 by FY2013 A Fairly Comfortable experience!
Had vacation with my wife flying from Vancouver to Toronto, taking airport shuttle bus to Subway terminal, then we took 2 subway lines, and reached nearest station to the hotel with total and only C$3.- / each person, followed by 10 minutes walk to the hotel. (If you are strong enough to wheel one of you luggage, and the weather is fine, it's no a big deal.)
Good location, very quiet. Less than 10 minutes walk to the main street! Almost in walking distance to all sites near downtown, incl. famous U of T - University of Toronto, and the classic train station.
Friendly staff at receiption, willing to help when you need help or support from them. Could be with a bit more smile when guests entering into the lobby/receiption.
In general, we are very happy with the stay.
Simple but good enough breakfast. Could be better if there is a basket of apples for guests.
Good size of room, with two bag of ground coffee for the coffee machine in the room, so we can make decent cups of coffee by ourselves.
June 24, 2013
Rated 4.0 out of 5.0 by VEERAVENKATAPINISETTI Comfortable location for stay and good hospitality
Comfortable location for stay and good hospitality
June 22, 2013
Rated 5.0 out of 5.0 by Julie32 A Great Place to Stay
This was my second business stay in a few months and once again I had a great experience. The room was lovely, the staff very helpful and a great breakfast. This hotel is a great value and considerably nicer than nearby hotels which charge higher rates. The only down side is no gym (I didn't try the "get a pass to go to a nearby gym' option) - but the stairs are always there and beautiful St. James Park is across the way. Highly recommended!
June 20, 2013
Rated 5.0 out of 5.0 by Margrit Excellent help by staff
Thanks to the staff for the help when an ambulance was needed for my husband and the assistance with being able to renew my room on a daily basis as long as necessary until we were able to travel. My husband was indeed in critical condition but is recovering after a gall bladder removal back home in the States. I am looking forward to visiting Toronto again in the near future and definitely will choose your facility again! Many thanks!!!!!
June 20, 2013
Rated 4.0 out of 5.0 by PIyugoya Value for money for night stay
There could be more facilities and personal attention.
June 17, 2013
Rated 4.0 out of 5.0 by GAM22 GAM22
Very friendly staff. I would wish they had queen size beds instead of double beds.
June 13, 2013
Rated 4.0 out of 5.0 by pazzaclod good
pro's : location, cleanless of room and cummon areas, size of the room (i got an upgraded as a priority rewards card holder i don't know how the regular rooms are though), variety of breakfast.
con's: during the night something very noisy ( i couldn't understand what it was) was starting to work and it intermittently goes all night long; breakfast hours during the week (only until 9,30am, i would have prefferred at least until 10am ); pillows too high
June 12, 2013
Rated 3.0 out of 5.0 by Me73 Long time guest
I have stayed in this property when in Toronto since it was built. I have come to know a number of the staff members and feel like I am returning to visit friends when I come here. However the inadequacy of the on site parking and the lack of fitness facilities (rather the management's failure to address either of these long standing shortcomings) may drive me to find a new home away from home in Toronto.
June 10, 2013
Rated 4.0 out of 5.0 by Osakawayne No Frills, but good service and location.
This hotel is a place to get some good sleep in a good location. I recommend this for business people who are there just to get some rest. The people at the front counter are very friendly and the parking system where you have access to exit and enter without extra payment is a bonus in Toronto.
June 6, 2013
Rated 4.0 out of 5.0 by Phoebe27 Great location and excellent staff.
Overall, our stay was pleasant and the room comfortable. We had a fairly attractive view from our window. There is no fridge in the room and no swimming pool or gym. The hotel employees were wonderful. There was a consistently high standard of service and friendliness among the staff. The small courtyard was handy for pick-up and drop-off. If you're lucky you may catch a glimpse of Philip the raccoon at dusk, as he goes about his evening business. The lobby was quite small for a such a large hotel; seating is limited. The breakfast selection was very good. However, there was one set of tongs for both the omelets and sausages. This is obviously a problem for vegetarians and anyone with dietary restrictions. There are self-service laundry facilities which we made use of and found to be perfect for our needs. The weather was very hot and humid during our stay - we had the air conditioner on for the duration and it kept the room cool and comfortable. There are some excellent restaurants within walking distance, including Bombay Palace and Golden Thai.
June 6, 2013
Rated 5.0 out of 5.0 by Jabba123456789 Front desk
front desk staff were friendly, helpful, and courteous.
June 6, 2013
Rated 4.0 out of 5.0 by Grenou Well located, nice staff
As usual, a nice experience. Stayed a night for business and the hotel has everything you need for a confortable night.
June 5, 2013
Rated 4.0 out of 5.0 by StadiumJourney Memorial Day Visit
Location is great for this hotel. Walkable to Hockey Hall of Fame, Rogers Centre, Air Canada Centre, and St Lawrence Market. Really had a great time. There was no refrigerator in my room, so I was disappointed about that, and also didn't realize there wasn't a pool on site, which my kid would have liked. Also, as a priorities award member, having a complimentary bottle of water on top of the toilet is not exactly why idea of a perk.
May 31, 2013
Rated 5.0 out of 5.0 by Jess237 Quality Stay and Great Service
The staff were very welcoming, and made sure that we knew our way around the city. Everything was clean and ready for us to use when we arrived, and the staff told us to call them anytime we needed anything. They made our stay more personal by asking us how our event was and asked if we liked our stay, and if there was anything they cold do to make it better.
The location was in a great part of the city and there was no extra noise while in our room.
The food in the morning was excellent and I loved the variety.
I recommend this hotel to anyone, especially this location.
May 30, 2013
Rated 5.0 out of 5.0 by BBM19 Excellent customer service
We recently travelled to Toronto for a medical appointment and certainly enjoyed our stay at this Hotel. Staff go above and beyond to answer questions, suggest places to visit and arrange taxi rides. All were friendly and knowledgable. Rooms were clean and comfortable. We recommend a stay!
May 27, 2013
Rated 5.0 out of 5.0 by Allied Great Service
Very good experience. The staff was very friendly and very helpful, just like a hotel staff is supposed to be, which seems to be lacking sometimes these days.
May 27, 2013
Rated 4.0 out of 5.0 by Brina24 Awesome location. Close to St. Michaels Health Centre. Walking Distance
I had to stay downtown Toronto for an appointment at St. Michael's Health Centre. I am not really familiar with the Toronto area. It was really easy to get there and walking distance to the hospital. Overall, good hotel:)
May 26, 2013
Rated 3.0 out of 5.0 by Fran Good Value
The hotel was a good value as it was only a short walk to the Lake Ontario water front and the subway station. The room was comfortable and clean. The breakfast was good, typical of all Holiday Inn Express hotels. The only downsides were that the hotel was right across from a Salvation Army shelter and that the pipes creeked.
May 23, 2013
Rated 4.0 out of 5.0 by ViaRail44 Services
A very friendly staff at check in, house keeping and breakfast area. Suitable underground parking.
May 22, 2013
Rated 5.0 out of 5.0 by Shacents Good location
I always stay at this hotel because of the service I get and the location not to mention the price.
May 21, 2013
Rated 5.0 out of 5.0 by Setanta Comment
It would be a good thing if coffee and tea could be available outside the hous when the (excellent) breakfast service is available
While there is a coffee/tea maker in the room, only two cups is a bit on the short side.
May 19, 2013
Rated 3.0 out of 5.0 by James19955833a Time for a refurb
Hotel is nicely located, staff was very attentive, and hotel was clean. It is time to throw away all the furniture and start over. The desk in the room would have been at home in a garage sale.
May 18, 2013
Rated 4.0 out of 5.0 by Micdan Friendly environment and clean!
We enjoyed the friendly atmosphere and the clean environment. The breakfast was good and gave a lot of variety for those who do not have food restrictions. it would be great if some gluten free starch options were available other than rice krispies . It would be helpful if the meat and egg offering would indicate if they contain gluten. Overall it is a very good place to stay and is good value. We enjoyed our stay very much and plan to come again!
May 18, 2013