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Rated 3.8 out of 5 by 526 reviewers.
Rated 5.0 out of 5.0 by Helpful staff I got to the hotel early in the morning (around 7:30AM). There was no room available for an early check in, but the staff took our luggage so we could go out and enjoy the day. They let me use the bathroom (locked so that only clients with a key card could enter) so I could change clothes Staff was always courteous and polite, asking how our day was and smiling. They even helped us opening a juice bottle we weren't able to open Room was cleaned on a daily basis, The hotel is located close to the bus terminal, next to a Shoppers drug mart opened 24h, a Tim Horton and a Subway station July 19, 2014
Rated 5.0 out of 5.0 by Gooday! This was my first visit to Toronto. It is a beautiful city. The hotel staff were very friendly and accommodated our every need. We were upgraded to a King Bed on request at check in even though I had been told on the phone there were none available. The beds were fine, I'm just use to a sleep number so did not sleep well. We have rooms booked and blocked for our daughters wedding in Sept 14 at an IHG hotel. We will continue to use IHG hotels in our travels July 16, 2014
Rated 5.0 out of 5.0 by Friendly staff and great service ! Wonderful stay at your Holiday Inn Hotel ! Will return ! The staff was very friendly helpful making our stay more enjoyable ! Thanks to all July 16, 2014
Rated 4.0 out of 5.0 by Best Hotel All of the staff was top of the line... Everybody went out of their way to be friendly and talk for a bit. And they were sincere! My room was comfortable and quiet. My thanks to everybody July 16, 2014
Rated 4.0 out of 5.0 by Enjoyable stay I found the staff extremely helpful in dealing with a late arrival and ensuring we got to our room quickly. They respected the fact that my wife was a late sleeper and went out of their way to help us with directions to anything or places without hesitation. Your staff are to be commended for their superior service if the W on Lexington Avenue in New York were half as good I might have enjoyed my stay there. July 15, 2014
Rated 3.0 out of 5.0 by Slooooow elevators! Great location and a room that was nice and clean enough. However the corridors are very claustrophobic and the elevators are the slowest in history! Also I'm not sure why there is a need to change the wifi password every Monday, it's rather inconvenient! July 15, 2014
Rated 5.0 out of 5.0 by 5 Day Stay in Toronto Great experience from the moment that I arrived. Staff were friendly and knowledgeable. Great location. July 14, 2014
Rated 4.0 out of 5.0 by Good service During my stay at the Holiday Inn Downtown, the hotel staff were very efficient, knowledgeable, and provided a good service. July 13, 2014
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