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Rated 3.8 out of 5 by 595 reviewers.
Rated 5.0 out of 5.0 by Great location, comfort and Service Great service, room was clean and comfortable. Breakfast was amazing, good value for money and the service was welcoming and fast. August 28, 2014
Rated 5.0 out of 5.0 by Good downtown hotel The hotel was in a good location to Younge Street. The staff was very attentive and friendly. August 28, 2014
Rated 5.0 out of 5.0 by Overnight stay in Toronto Great location, close to most everything and close to metro. Good local restaurants. Friendly staff. The carpets in weird, winding hallways need updating but a minor issue. Easy walk to Dundas and Yonge; Around corner from Church and Wellesley. Better than what I expected. Big, comfortable rooms. August 28, 2014
Rated 5.0 out of 5.0 by Hotel is comfortable, has great service and staff In addition to being a most comfortable hotel, it is also a lively place to be. It's not a boring place. When you sit in the bar having a drink, or having dinner in the restaurant, and you look out onto Carlton Street, you see a city of most interesting things and people. I could sit there for hours and watch the vibrancy of the city without leaving my chair. So, it's a good place to stay and not be bored, and I get bored easily. But the main thing for me is that the staff is always friendly, service is great and I have noticed that the Manager, or GM, not really sure, always seem to be present and walking around ensuring things are operating smoothly and that the guests are taken care of. You don't normally experience that dedicated service in most large hotels like this one. August 28, 2014
Rated 5.0 out of 5.0 by Clean and comfortable room with great service Excellent service as always and very comfortable stay. Thank you. August 27, 2014
Rated 4.0 out of 5.0 by Great service for price paid! The staff at this hotel are very helpful and kind. At check in everything was speedy and I didn't stand at the desk for more then 5 minutes and I was on my way to my room. The room was a little small but has everything you need. I found my room was quite hot when I got in there but I quickly solved that with the In room ac controls. Found it odd that the bathroom had no face cloths or hand towels just large bath towels. That was quickly fixed by the kind house keeping lady that was down the hall. She came and re did the bathroom and provided everything that should have been in there. August 27, 2014
Rated 5.0 out of 5.0 by Excellent service and great rooms I have stayed at this hotel on more than one occasion and have always been very happy with the service, the food and the comfortable beds. Keep up the good work! August 27, 2014
Rated 4.0 out of 5.0 by Great location and very clean This Holiday Inn is in a great location in the city and offers very clean rooms. We had 2 rooms and the staff were very helpful in getting us what we needed. The staff at breakfast were very attentive. The building is old, so the rooms are somewhat dated. The window air conditioner worked, but is louder than the normal hotel heating/cooling units. The only other thing is the pillows probably could use a changing. The firm ones are not too firm any more and it seems like they are trying to stretch their life expectancy. Other than that, I would still recommend this hotel. August 27, 2014
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