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Rated 3.9 out of 5 by 919 reviewers.
Rated 4.0 out of 5.0 by Awesome Service Clean and comfortable room but no drapes on window so if you need the room to be dark to sleep this is not the place. Other then that it was a very good place to stay July 3, 2015
Rated 4.0 out of 5.0 by relaxing stay overall the stay at the hotel was good. Hotel located in a good location and staff are friendly. Only issue is that the TV channels did not work accurately- only could watch 5 stations. The athletic area is good and so is the other amenities. July 3, 2015
Rated 5.0 out of 5.0 by Great service friendly staff and very clean would recommend this hotel to anyone coming into Toronto July 3, 2015
Rated 4.0 out of 5.0 by WiFi My wife and I spent June 26-29th at your hotel. The entire time we were there we couldn't connect to the wifi for more then a few minutes at a time. I had to contact tech services twice as well as talking to the front desk twice.. The matter regarding the wifi was never fixed. We have stayed several times at your hotel and have never had any trouble, regarding the wifi. It made our stay very difficult to conduct any business over the Internet . What work we needed to be completed was to be done in the evening from the comfort of our room. However, this was made impossible from lack of service. And we were forced to go elsewhere to find Internet . The front desk reduced our bill by $90. But , it was too little to late. We will think twice before we stay again at your hotel. Thank You Laura & Christine July 2, 2015
Rated 2.0 out of 5.0 by Small and outdated The hotel has very small rooms. Accessible rooms are almost smaller then normal rooms. Our room had a wonderful view of a brick wall. The accessible rooms will flood if you use the shower. The internet is very slow, will not stay connected and constantly has DNS errors. This happens even after speaking with their "tech". Has an indoor pool, but no hot tub and the pool is shared with an adjoining condo building. Rooms had numerous scuffs on the walls and doors, 1st room had dirty sheets and breakfast was shut down 1 hour earlier then it was supposed to. Decor is dated and needs refreshing. This location was much better when it was branded a different brand. One very positive thing is the staff are wonderful, friendly and very quick! Very disappointed. July 2, 2015
Rated 4.0 out of 5.0 by Lacking in pool services Made reservations on May 6, there was nothing posted about the pool not being available. Upon check-in, learned that pool was not available, letter dated May 13 posted on elevators advising pool not available. Was told can use pool in hotel behind Holiday Inn - that was an inconvenience, so did not use pool at all. Would rather have been offered a reduction in price, as this is one reason why I use this hotel. If I had known, I would have booked elsewhere. Otherwise, I love the area July 2, 2015
Rated 2.0 out of 5.0 by Stay on June 26th 2015 Good location and everything is spotless. The check-in staff was exceptional but the check out member did not know his job but it was a 6am check out. June 30, 2015
Rated 4.0 out of 5.0 by Parking Parking was the real only issue I had, I had to park my truck 2 1/2 blocks away in a pay parking lot that cost almost $40 for parking, then it rained on to of it all so getting to and from the truck wasn't a fun thing either. June 30, 2015
  • 2015-07-06T10:40:49.508-05:00
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