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Rated 3.9 out of 5 by 1182 reviewers.
Rated 4.0 out of 5.0 by Hotel très accueillant et confortable Excellent hotel confortable et très bien situé. Très bonne qualité de restauration dans ses restaurants et lors des petits déjeuners. Les points négatifs : la climatisation était bloquée et ce fut difficile voire impossible de la modifier. Aucun personnel ne parlait français et l'anglais est vraiment indispensable. Idem lors de l'excursion à Niagara Falls, un peu surprenant avec Montréal aussi proche. May 21, 2016
Rated 4.0 out of 5.0 by Small rooms Aside from the extremely tiny rooms - no suites available nor couches. Also the parking for cars only - not SUV's made for a challenging experience May 16, 2016
Rated 4.0 out of 5.0 by Comfortable bed and great service My stay at this property was very comfortable, the staff were very helpful. My only other comment is that the building is looking a little tired however updated in most areas. The front entrance is not easy to see from the street as it is somewhat recessed Big urns of inviting flowers etc. would have helped May 13, 2016
Rated 5.0 out of 5.0 by very comfortable stay Had good night sleep in center of the town. All amenities nearby.Staff very welcoming and welcoming Good ambiance inside hotel Breakfast could be improved but as a whole I recommend this place to stay for comfortable stay I will certainty stay here again in future All entertainment and transport link quite nearby from this hotel May 12, 2016
Rated 5.0 out of 5.0 by Excellent overall experience The hotel offers a great location and excellent service. May 11, 2016
Rated 5.0 out of 5.0 by Girls Weekend Out The Downtown Holiday Inn was the perfect place for my sister and I to have a girls' weekend out. We met up after taking trains from different cities and had a great room to hang out in. The staff at the front desk and the housekeeping staff were very friendly and courteous. They helped us find our way to the theatre and made us feel welcome when we came back that evening. May 10, 2016
Rated 3.0 out of 5.0 by Small room, great location The location of this hotel is the big plus. Close to downtown Toronto and to the business lcoation I had to visit. Room was very, very tiny. AC worked great. Front desk was not the best, my key didnt work had to go back down with my luggage, apologized but didnt seem sincere. May 9, 2016
Rated 5.0 out of 5.0 by service was above and beyond Besides the comfortable beds and quietness of the floor we were on the customer service rep. (Nellie) was the most pleasant and accommodating I have ever dealt with,i have stayed at a lot of hotels through out the states and never come across someone like Nellie May 8, 2016
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