Rated 3.8 out of 5 by 764
Rated 5.0 out of 5.0 by Solmija Comfortable, convenient and excellent customer service
Definitely recommend to colleagues and friends. Everything was great from check in to check out. Excellent customer service, friendly staff, great food and service. Thank you.
January 26, 2015
Rated 5.0 out of 5.0 by Serge1111111 very nice stay overall
Meeting was held very close to this Hotel and we all enjoyed our stay here. Starbucks, very nice to have in front of the Hotel.
January 22, 2015
Rated 5.0 out of 5.0 by Bigdaddy_78 Comfortable bed and great service
Great location and services at this Hotel makes me come back to the Holiday Inn.
January 22, 2015
Rated 5.0 out of 5.0 by Simone66 Nice and comfortable
I enjoyed my stay at Holiday Inn, the first time staying in Holiday Inn since the 90s. This location was close to everything, and my king suite was nice, quiet and comfortable. I am dismayed that the archaic deposit system continues to hold $100 of my money 3 days after the checked out. I called the hotel and they said they it should be released within 5 to 7 business days. This is unacceptable. Because of this policy, I may not stay at Holiday Inn again. I'm used to checking into a hotel, paying at the end, and not having my funds held hostage days after I leave the country.
January 22, 2015
Rated 4.0 out of 5.0 by Kathleene it was good
our xperience was good except the heat in the room was terrible, we told the front desk about the room being cool and they sent maintenance up to our room, he told us to turn the heat up, We had the heat up to 95 in the room and it was still cold because the air conditioner was not sealed in so we packed towels around it to keep some heat in the room, after we closed the curtains for the night we would wake up to the window being full of frost from top to bottom
January 19, 2015
Rated 5.0 out of 5.0 by MikeMountain Always good
This is an older hotel property that keeps improving in my experience over three years now. I find it quieter in the halls at night, service is excellent overall, and rooms are on the small side for Toronto standards but beds/pillows are really comfortable. My bedrooms are always spotlessly clean including bathrooms.
Public spaces similarly well cared for. Restaurant staff are very attentive, kind and helpful and there is a good basic menu range of really tasty food.
I stay frequently and receive very professional, personalized service. Staff go out of their way to be personal and kind. Always feels like coming home when I stay here every second week for work purposes - and I will keep coming back!
January 18, 2015
Rated 3.0 out of 5.0 by trctravel Good stay after rough start
I arrived here to attend a wedding, and when I entered the first assigned room it had not yet been cleaned. Since I was working with a tight timeline I needed to get to a clean room quickly, but found the hotel staff to be very relaxed and slow. Once in the new room, the rest of the stay was fine. I'd say this property is good for it's location and decent price.
January 17, 2015
Rated 5.0 out of 5.0 by TrueBlueSue Great location and friendly service
Thank you Holiday Inn! I enjoyed my stay and was pleased that all of the staff I met were welcoming and friendly. I appreciated the parking beneath the hotel with an entrance off of Wood St. I location was great! It was nice being close by to so many restaurant/food options, especially the Loblaws at the old Maple Leaf Gardens.
January 14, 2015