Rated 4.0 out of 5 by 159
Rated 1.0 out of 5.0 by jamieson27 did not enjoy my stay
we were staying here to attend a wedding at the u of t and this was one of the hotels chosen by the bride and groom. SO we figured it must be okay.
When we arrived at the hotel we were given a key to the wrong room and walked in on other people in that room. When we walked back down the lobby we didnt even get an apology. just given another room key. there was no one to help us with our bags.
When we got to our room the room smelled horrible and the bathroom spelt of urine.
We later found blood on the curtains and the bathroom door.
My mom also stayed at the hotel that night and her room (with two beds) was given to someone else so someone staying in her room had to sleep on a chair (she was offered no compensation or a cot.. nothing.
Terrible overall experience
August 13, 2014
Rated 5.0 out of 5.0 by glennboy food
the serving of wings in the resto-launge was big but not too tastey
August 13, 2014
Rated 5.0 out of 5.0 by Grandma of U of T Great Service
Window needs darkening curtain.
Everything was clean and updated.
August 12, 2014
Rated 4.0 out of 5.0 by donny5 great place to stay
very nice and clean a bit pricee overall great stay
August 12, 2014
Rated 5.0 out of 5.0 by mytraveller Great Value and Great Location
I have stayed here before and had a great stay again. The staff were willing to help whenever possible and made you feel like they were truly interested in making your stay as good as possible.
I will come back next time I am in Toronto!!
August 11, 2014
Rated 4.0 out of 5.0 by Dianne53 parking
We were taken aback by the amount charged for overnight parking at the hotel. I think the charge for parking should be more clearly indicated,
August 11, 2014
Rated 5.0 out of 5.0 by JimiWH I slept at the holiday inn!
We found the room at the hotel comfortable and affordable. It was clean and quiet and we certainly enjoyed our stay. We found the employees to be friendly and kind, treating us like family and ensuring we felt at home. They also were aware of points of interest and mass transit making our visit easier and allowing us to enjoy more of Toronto. The location of the hotel was ideal and it was so convenient, within walking distance to all the family fun that Toronto has to offer. We really would not want to stay at anywhere else as we found this place so wonderful and fulfilled our every need. It is part of our permanent vacation plans and we return to it at least four times a year from the states,. We don't feel like guests but consider it our Canadian home.
August 9, 2014
Rated 5.0 out of 5.0 by JimiWH Awesome
Great Hotel to stay in, I've never slept better. Great spot and easy access to transportation.
August 9, 2014
Rated 5.0 out of 5.0 by Harrison A v pleased
Great staff especially manager Jeffrey who was extremely helpful!
August 9, 2014
Rated 3.0 out of 5.0 by HatesGeneric Comfortable bed and usual service
This was a total generic experience. Absolutely nothing remarkable. no food options. No breakfast options or if there were, they were not made known to me. rooms are very generic - for about 20 years ago. About what one would expect from a Holiday Inn. No refrigerator in room and the bathroom supplies merely adequate. No attempt to create a unique or notable experience. The bar attached to the lobby was loud and full of obnoxious adolescents and bums. Nothing in any way sophisticated of tasteful.
July 31, 2014
Rated 2.0 out of 5.0 by Shabi392 Terrible experience
The cleaning and the breakfast experience were disasters.
July 30, 2014
Rated 4.0 out of 5.0 by john v Comfortable bed and great service.
Coffee in the lobby would be nice.
Staff were very helpful. Parking was secure. Price was in line with time of year and location. Good value for our stay.
July 29, 2014
Rated 4.0 out of 5.0 by DaveYYC Good location but......
The location of this property was excellent but the rooms were very dated and tired. There was space for a mini-fridge but you had to pay extra if you wanted one and also there were no in-room safe's. Connecting to the internet was near impossible as instructions were tricky and confusing. Front desk staff was no help with this. The pub/restaurant attached to the hotel was dirty with horrible washrooms, lousy staff and poor food. The bed was comfortable and the AC was efficient and the hotel was overall very quiet. At the end of the day though the price was fair for what it was.
July 29, 2014
Rated 5.0 out of 5.0 by getting away The rooms are clean, spacious, and comfortable
The stay at the Holiday Inn on Bloor in Toronto was really pleasant. The only thing that I would like different, is that house keeping comes too early to clean the room and change bedding. Everything else is great and close to all shopping, restaurants, and parks.
July 28, 2014
Rated 1.0 out of 5.0 by elle58 Holiday Inn Bloor
Good Day .. I lived in Toronto for over 30 years and recently moved to Los angeles... I was back in Toronto for a family function and chose the hotel because of its location . I was very disappointed.. the hotel rooms are old and drab and I thought the price was ridiculous for what you got.. I had many many choices of where to stay and was not happy at all.. In fact I was quoted one rate and when I arrived, the rate was different.. I had been travelling and was tired and did not have the energy to fight.. also, I am the Senior VP of a large medical company and stay in many many many hotels a year... even a Quality Inn in Toledo Ohio was nicer.. .this is downtown Toronto .. not impressed... Thank you
July 28, 2014
Rated 4.0 out of 5.0 by Antrod Clean, comfortable rooms
While customer service was lacking, not that they did not help, just felt that I was not a valued guest, the room was what you'd expect at a Holiday Inn...clean, comfortable but corporate looking and lacking any personality.
The location is great for anyone visiting Toronto for pleasure or business though.
While wireless internet was available and great for web browsing and email, any other use downloading and/or uploading files it was a bit slow.
Parking was available but I thought the additional daily cost was a bit too high.
July 25, 2014
Rated 5.0 out of 5.0 by guest987 excellent experience
great service, very clean, comfortable mattress. Front desk very courteous and helpful.
July 21, 2014
Rated 4.0 out of 5.0 by Davec193 Good stay
Spent two nights at this hotel at the end of a holiday to Ontario to see family. Convenient for subway to get around the city. Good room, common areas would benefit from some attention(particularly carpet around the lift doors on (at least) several floors.
July 19, 2014
Rated 4.0 out of 5.0 by Mirlin Mostly satisfying
We stayed here for 4 nights and we'd do it again. It was unusually quiet and beds were excellent. One item created a problem: the hugely puffy pillows made for people with long necks. When I asked for smaller pillows, the two women at the desk smiled kindly with understanding, and shook their heads as though many people (especially women?) have been making such a request.(And they said they'd let me know if there were any smaller.) Option for guests? Take your own. Option for Manager? Please consider that some of us get "buried" using this size and we hurt if we use them .
July 18, 2014
Rated 5.0 out of 5.0 by Ironlegs overall it was comfortable and quiet,
all was good only thing missing was a small fridge.
July 17, 2014
Rated 3.0 out of 5.0 by shopsy TV and Internet WIfi need improvement
Great location, comfortable clean room, but the television had few channels and fuzzy pictures. Also, the free Internet was on and off, mostly off.
July 16, 2014
Rated 4.0 out of 5.0 by Toronto Fan Convenient location
Just returned home from a short stay in Toronto but must comment on the Holiday Inn and its convenience to tourist attractions (tour bus stop right across from hotel). The Royal Ontario Museum is just two blocks away. The staff was more than accommodating and our room was clean and comfortable.
There are many food options in the area (both expensive and inexpensive).
July 11, 2014
Rated 5.0 out of 5.0 by Stanley Montreal Good service, reasonable price
Highly recommend for anyone wants to stay in central of Toronto with an affordable price and good services
July 10, 2014
Rated 3.0 out of 5.0 by L5B282 L5B282
My stay was very comfortable , spoilt by front desk management , only 1 Lady was helpful , the rest were very very unhelpful , we had to use head office to get any sense , with my booking .
July 7, 2014
Rated 5.0 out of 5.0 by MirandaStar Great value
Great value and great location for downtown Toronto. Close to subway and U of T campus. Excellent and friendly service. Great spots to eat very close by.
July 2, 2014
Rated 5.0 out of 5.0 by MarilynDream Awesome location
Very conveniently located near the St George subway station. Vibrant neighbourhood. Super comfortable beds. Disappointed that this location does not have a breakfast buffet like other locations. Onsite restaurant extremely expensive and the food is not very good.
June 30, 2014
Rated 5.0 out of 5.0 by SSMT Good service
I had good service at the desk and in any way that I enquired.
June 29, 2014
Rated 5.0 out of 5.0 by CMT183 Good night's sleep and good location near U of T
Super comfy beds
Good location near U of T and subway stop
June 24, 2014
Rated 4.0 out of 5.0 by Soodle Great location, nice hotel
Visiting on business. The location of the hotel was convenient and the value was great for the area. Staff were very friendly and helpful and my room was nice.
June 20, 2014
Rated 5.0 out of 5.0 by prairiegirl Over and Above Service!
We arrived to the city early, so my friend and I stopped by the hotel to see if we could just drop off our bags and go tourist. Instead they let us check right in away - no hesitation! The front desk and cleaning staff always had a smile on and an easy going attitude that made you feel almost at home. After checkout I realized I had forgot my cell phone in the room. Panicked I managed to call them from the airport and they rushed it out to me! I got it just in time and made my flight. Amazing customer service, reasonable price and close to everything downtown Toronto - definite recommend!
The only little thing is that our room didn't have a mini fridge. We were staying a few days and would have liked to store some snacks and beverages.
June 18, 2014