Rated 3.8 out of 5 by 172
Rated 4.0 out of 5.0 by applecountry great room, clean & comfortable
I will certainly stay again when travelling through Toronto airport. Staff were wonderful in handling a dilemma I was facing and my overall experience was great. Thanks you.
December 7, 2013
Rated 3.0 out of 5.0 by cmfrizzell Dated hotel and room
The hotel is in a great location. It needs to be renovated. I found it was dated compared to other Holiday Inns I've stayed in. Restaurant prices were too high in my opinion.
Besides that the room was comfortable.
December 6, 2013
Rated 4.0 out of 5.0 by Casa208 Toronto Stopver
This is a clean and well organized hotel close to the airport, ideal for a Toronto layover. I used them departing and returning. All in all a very pleasant experience. Took the hotel shuttle from the airport for a satisfying experience.
December 5, 2013
Rated 4.0 out of 5.0 by Manchesters Very comfortable bed. A small fridge would have been appreciated
We stayed at the Holiday Inn as we were registered for a dog show at the Int'l Centre. It was close and the dog club hosting the event negotiated special pricing. We had to stay with our dogs so eating out was impossible. We picked up food and brought it back to the hotel. The hotel had room service but it was more than we wanted to pay. A fridge in the room would have been excellent. Overall though the accommodations were excellent.
December 3, 2013
Rated 2.0 out of 5.0 by LisaAMYOT Upset customer
Was very upset at the rudeness of the staff, I pulled up to the front entrance like everyone does, was already one car there, bellhop was very rude and telling me a bus was expected any min and they needed to pull in to be able to drop off guest at door, I was asked to move my car while I was in the middle of check in. I guess guests who come in by bus are more welcome than the individual customer same guy also barked at me when I loaded my bags and stuff on cart that bus was expected and please bring down cart within 5mins. Front desk girl was very apologetic and looked quite embarrassed. Fri I went into the little store in the hotel, guy at cash was on his personal cell phone talking, had the cell phone on speaker, I stood at least 5mins waiting for his help which I never received so I left. Will make sure my friends and business associates know how they treat their customers.
December 2, 2013
Rated 2.0 out of 5.0 by nick4711 bad Restaraunt service
Dinner on Sunday quality ok but service was bad. Very slow, inattentive and generally she did not want to be there. For the price it was way below what I expect from H I.
Received bill upon checkout and the charge to my visa card is higher - have no explanation. Tried calling just get voice mail. Left note on website no reply.
November 29, 2013
Rated 5.0 out of 5.0 by Staythatway Fabulous stay
Hotel staff are friendly and helpful. Nice, Clean and rates are good.
November 27, 2013
Rated 5.0 out of 5.0 by Mackey150 Our Total Experience
We as the Board of Directors of Inter- Varsity Christian Fellowship have been very pleased to have at least two of our meetings there for the last three years.Everyone is happy with the quality of service that we receive with the meeting room and our accommodations.
November 25, 2013