Rated 3.8 out of 5 by 169
Rated 4.0 out of 5.0 by Manchesters Very comfortable bed. A small fridge would have been appreciated
We stayed at the Holiday Inn as we were registered for a dog show at the Int'l Centre. It was close and the dog club hosting the event negotiated special pricing. We had to stay with our dogs so eating out was impossible. We picked up food and brought it back to the hotel. The hotel had room service but it was more than we wanted to pay. A fridge in the room would have been excellent. Overall though the accommodations were excellent.
December 3, 2013
Rated 2.0 out of 5.0 by LisaAMYOT Upset customer
Was very upset at the rudeness of the staff, I pulled up to the front entrance like everyone does, was already one car there, bellhop was very rude and telling me a bus was expected any min and they needed to pull in to be able to drop off guest at door, I was asked to move my car while I was in the middle of check in. I guess guests who come in by bus are more welcome than the individual customer same guy also barked at me when I loaded my bags and stuff on cart that bus was expected and please bring down cart within 5mins. Front desk girl was very apologetic and looked quite embarrassed. Fri I went into the little store in the hotel, guy at cash was on his personal cell phone talking, had the cell phone on speaker, I stood at least 5mins waiting for his help which I never received so I left. Will make sure my friends and business associates know how they treat their customers.
December 2, 2013
Rated 2.0 out of 5.0 by nick4711 bad Restaraunt service
Dinner on Sunday quality ok but service was bad. Very slow, inattentive and generally she did not want to be there. For the price it was way below what I expect from H I.
Received bill upon checkout and the charge to my visa card is higher - have no explanation. Tried calling just get voice mail. Left note on website no reply.
November 29, 2013
Rated 5.0 out of 5.0 by Staythatway Fabulous stay
Hotel staff are friendly and helpful. Nice, Clean and rates are good.
November 27, 2013
Rated 5.0 out of 5.0 by Mackey150 Our Total Experience
We as the Board of Directors of Inter- Varsity Christian Fellowship have been very pleased to have at least two of our meetings there for the last three years.Everyone is happy with the quality of service that we receive with the meeting room and our accommodations.
November 25, 2013
Rated 1.0 out of 5.0 by stigs17 No Platinum recognition. Non-stop drilling. No sleep.
Stayed on a slow Sunday night. Overall, a miserable experience.
-No real tangible benefits for Platinum members
-Requested quiet king room, given tiny twin bed facing runway
-Poor window soundproofing means you will hear the roar of engines and landing brakes from 6am - 11:30pm
-Room had virtually no amenities (no fridge, no microwave, $5.45 for water)
-Rented a film, an hour in, it automatically shut off and returned to main screen with untouched remote on table
-Ice machine is in a tiny sauna room, a breeding ground for e-coli
-Woke up at 8am to pneumatic drilling and hammering directly above room, hardly had any sleep in a hotel with maybe 30% occupancy based on the cars in lot/empty restaurant/lack of 'do not disturb' signs
There are over 450 rooms here, absolutely no reason to rent out directly under major hotel construction. Common sense would dictate that rooms near the 8AM drilling and hammering should have been blocked out for the duration of the work, to which I was given wide-eyed looks and an empty apology. Was reluctantly offered 500 points, which never posted.
Management and front desk staff should sleep here facing the runway right below the 8AM drilling and hammering the day of important business presentations to get a real sense of what unfortunate travelers face! There are FAR better options in the neighborhood where one can sleep in peace and comfort.
November 25, 2013
Rated 4.0 out of 5.0 by Dominic76 Overall Review
Overall experience great, only down side, staff versus public relations, we got there Thursday November 21 around 12 AM, and when we asked questions about the surrounding and were our conference was the next day, the guy refferend to us for questions, the small desk across the registration desk in the lobby, we felt like we bothered him, rude face, almost threw us back our paper with the adress on it which i showed him.... a few staff was smiling but mainly, we didn't felt welcome... as people working with public, they should work their attitude, because next time we go for business around this location, we might not go for this Holiday Inn.
November 25, 2013
Rated 2.0 out of 5.0 by loowho Clean??
The garbage in the bathroom had not been emptied from last visitor, dust on headboard. chair by window, table by window, lamp by window i could write my name in it... not sure the last time it was cleaned. not to mention the cheerio on the floor....very disappointing... i did call and leave a nasty message for house keeping. manger on duty did call me that night, manger of house keeping called me next day. did discount my room 50% which is a good thing for them. limited parking to check in, gate to check out is suppose to read your plate number and open... not so much...overall not a very pleasant experience...
November 24, 2013