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Rated 3.8 out of 5 by 431 reviewers.
Rated 5.0 out of 5.0 by Great place to stay Great staff, free food and internet for rewards members. Pool area is great and hot tub was fantastic. December 13, 2014
Rated 5.0 out of 5.0 by nice clean hotel Great property. Close to yyz Friendly staff Good beds December 13, 2014
Rated 5.0 out of 5.0 by Great for Stay if you are flying out I stayed here the night before my flight to back to the States. I choose this location because it was close to the airport and had a shuttle to and from the airport. When I arrived I was greeted by Jackie at the desk! She was very courteous and friendly. Also the Gentleman that delivered my room service order was awesome.. he was full of energy and upbeat. The next day the shuttle to the airport was so so.. the driver was on the phone with someone as he kept talking to someone and not addressing me when i got into the shuttle or out.. One small thing that should be improved are the A/C units in the rooms - mine was really dusty and had trash inside the it.. But aside from that it was a great stay and a very restfull night as well. December 12, 2014
Rated 4.0 out of 5.0 by Nice hotel Very nice Customer service , wake up call and Bus to and from airport . will come back often. December 8, 2014
Rated 5.0 out of 5.0 by Overnight stay. This was a quick overnight stay while travelling. We checked in after midnight and checked out early the next morning, so not much to comment on. December 8, 2014
Rated 4.0 out of 5.0 by Comfortable bed and good service Near to airport, convenient shuttle service, helpful, friendly staff and good dining room December 8, 2014
Rated 3.0 out of 5.0 by Co-workers let him down On checking in late at 11 pm, there was one guest receptionist on duty. Typical for a late night. There was one guest checking in, the receptionist was on the phone helping someone at the same time registering the guest in person. Four other guests joined me to check in. During this time, a conversation could be heard by persons in the back office of the front desk. One employee came out from the back office, picked up papers from a printer and returned to the back office without acknowledging any of the waiting guests. Shortly after that, different employee came out from the back office, picked up someithing from the front desk returning to the back office without acknowledging any waiting guest. The one employee who was helping guests was great. He has a real complaint about his coworkers but that's up to him. As a guest, my view is for 2 out of 3 Holiday Inn Airport employees, customers don't matter....paperwork does. December 7, 2014
Rated 4.0 out of 5.0 by Great check in Check in was efficient and quick. The staff made sure I was all taken care of. December 5, 2014
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