Rated 3.8 out of 5 by 175
Rated 5.0 out of 5.0 by James2054 Stopover to Cuba
We had to overnight in Toronto on our trip from Winnipeg to Cuba and choose the Holiday Inn at 970 Dixon Rd. We have stayed here before and enjoyed our stay so thought we would try it again. Everything was perfect from check in to check out. The staff are friendly, the rooms are clean and roomy. Great value for the money! If there was anything negative to say it was the pillows were a bit small. We ate in the restaurant this time and the food was very good. This is our hotel of choice when traveling in the Toronto area.
December 12, 2013
Rated 5.0 out of 5.0 by Anishinaabe VIP Treatment
My stay was for a week and I was treated with not only respect but was acknowledged as a IHG Member and was treated as a VIP.
I was greeted at the check in as a IHG Member , and I was invited to a reception on the second floor because I was a IHG Member - great job to this holiday inn hotel.
Other than the sauna not in operational - the holiday inn could have put that on the site but the pool was clean and clear also the hot tub was a real relaxer after my hard week of training.
This particular holiday inn stay was one of the best stays, but tops in my books for acknowledging and treating me with that VIP service and highly recommend this hotel.
Cant believe that this holiday inn is associated with the downtown holiday inn because the my stay this march at the holiday inn down town was not only the worst stay ever but I and my family was not treated with respect or my best interest or health was looked after - still trying to get the hotel deal with the severe laceration I suffered in March 2013 where I was left physically scarred (still), ruined my families march break and all they only offered (not medical assistance) was a to cover my parking and an insulting two weeks stay - what an insult and the downtown holiday inn should consult with the holiday inn management at the airport location on how to treat IHG members -
December 11, 2013
Rated 5.0 out of 5.0 by Gilberda Great hotel, excellent staff, will return
Welcome to Holiday Inn!! Specialists in making your stay as comfortable as possible. We arrived early so many rooms had not yet been done but we got a room anyways and it was fine. A note here: we were told if the room did not match our expectations to come back to the reception desk and we would get another ASAP! We chose to stay in the room we got.
Any room # that finishes the digits XX30 is very close to the elevator and incredibly, we did not hear the elevator being used at all!! The view of a flat wall was not as nice as we like but we did not spend much time in our room anyways so that is moot. I will add though that the washroom size is ridiculously minute. Now had they installed a pocket door instead of a door that swings so close to the toilet and won't open fully because it his the shower curtain rod.... good chance it would be of perfect proportions! (Are we listening Holiday Inn)
I have a pet peeve and that is loose plumbing fixtures. It seems many hotels wait till stuff breaks instead of practicing preventive maintenance. Had I had my allen key set in my car I would have tightened the shower water control handle myself but I didn't. I must mention though that this is the first time I get a Holiday Inn room with loose plumbing handles.
Every one working at this Holiday Inn does their best to ensure you are comfortable and happy. Desk staff could all start their own "Public Service School" as they are all that good!
We've stayed here a few times already and every time we end up being very satisfied.
December 11, 2013