Rated 5.0 out of 5.0 by 1SatisfiedUsaVisitor Expert Staff
From check-in to check-out the staff was very professional and quick to respond to all my requests. This includes the restaurant staff, too. Good food & excellent service. I'll be back for sure.
May 14, 2013
Rated 5.0 out of 5.0 by KIDDOOD great staff "PEOPLE MAKE THE DIFFERENCE".
THANK YOU HOLIDAY INN & SUITES AT YORKDAKE, TORONTO, ONTARIO. WE CAME TO SEE A LIVE PLAY AND WENT HOME TALKING ABOUT YOU, WHERE WE STAYED. YOU ARE THE BEST HOLIDAY INN & SUITES THAT WE HAVE EVER STAYED AT. IT'S BECAUSE OF THE ALL STAFF WE MET AS WELL AS THE CLEAN ENVOIRMENT. INTERIOR ARCHITECTURALLY VERY VERY INTERESTING TOO.
May 7, 2013
Rated 4.0 out of 5.0 by Pollo192 Facilities and discounts
should have some kind of discounts and facilities for pilots who are in flight safety training, other than breakfast
May 2, 2013
Rated 3.0 out of 5.0 by Traveling001 Fridge
Ordered a king size bed room. Very surprised that I had to ask for a fridge and was charged $10/day for it. Seriously, have to ask for it and charged, hahahahahhaha, obviously its not the money. Expected that by ordering a king size bed and pay significantly higher then queen this kind of distresses should not come up. Staff and service was ok. Well, its first time when I experienced this, however I'm going to pay attention from now on and choose hotels that give me less headache and wasting time on things that are there by any "common sense".
For sure, Holliday Inn, wont be on my first 3 hotels list anymore.
Have a good day
April 28, 2013
Rated 2.0 out of 5.0 by ssmarie Good location but that is all I can recommend
I recently stayed at this hotel for one night. it is a very large hotel with lots of parking. Check in was fairly easy and moved along quickly although there was a bit a line. Hotel lobby was clean. Our room was owever very small and crowded even with their just being the two of us. It had very poor natural light so even with all the lamps on it was dark in the room. The hallway carpets, room carpet, and wallpaper all seem dated and dark. The bathroom was very small and you had to step all the way in and then close the door before you could move. The door almost touched the toilet. Tub was also old and could do with a re-fit. There was no exhaust fan in the bathroom so after a shower it could not vent itself effectively. The beds were comfortable so that was a plus. We did have supper in the restaurant but we waited over an hour for a pizza that was not good at all I'm sorry to say. The restaurant is also in an open atrium so you are right next to the pool and children's play area. It was very noisy. I originally chose this hotel for its location and that is a plus if that is all you need. It is close to highway arteries and across the street from a large mall and subway station. I'm sorry but I cannot recommend this site.
April 27, 2013
Rated 5.0 out of 5.0 by ck4ever Holiday Inn Yorkdale lives up to expectations
Once again a very enjoyable stay at your hotel! Great food, helpful staff and a comfortable, clean room.
Thanks for your hospitality!
April 21, 2013
Rated 5.0 out of 5.0 by missmylin Like coming home
I stay at the Holiday Inn Yorkdale every spring for a workshop held at the hotel. It really is like coming home. The staff recognize me and my colleagues, and they welcome us back like old friends. The meeting facilities are excellent, which is why we keep coming back every year.
I have stayed in both the East and West towers. The bathrooms in the East tower are very claustrophobic. The rooms in the West tower are better but ask for one that doesn't look out onto the pool/restaurant area if you want peace and quiet. Wireless internet access was spotty this year; maybe just due to the room I was staying in.
The breakfast and lunch buffets are great. Dinner service can be very slow. During my latest visit, it took 40 minutes to get my appetizer. The snack options offered in the meeting room are great.
I highly recommend this hotel for any business or vacation traveler.
April 19, 2013
Rated 4.0 out of 5.0 by CapitalJ Comfortable Stay
Hotel is nicely appointed. Too bad about the parking fee for hotel guests and access to hotel. A better discount on breakfast for teams would also be appreciated.
April 19, 2013
Rated 4.0 out of 5.0 by redcity Good location
We stayed for 3 nights for meetings in Toronto. Walking distance to mall and Costco. Stay was good, restaurant and drink dispenser are expensive,did not use pool. Free Wi fi which you had to update every 24hrs. Extra charge for parking.
April 17, 2013
Rated 5.0 out of 5.0 by NeilP Staff were awesome as usual
Had an excellent stay, although the pool, hot tub, tennis and ping pong areas are getting a little tired.
April 14, 2013
Rated 4.0 out of 5.0 by emms ideal location.
we stayed in this hotel numerous times and really appreciate the location.
staff are friendly and we really enjoyed activity area.
April 13, 2013
Rated 4.0 out of 5.0 by Fizzio Over-all
I try and stay at Holiday Inn Yorkdale everytime I stay in Toronto for a meeting downtown on the subway route. It is easy to access off 401 and easy to get downtown on the subway. Then easy and quick to get out of the city to go north.
Rooms very clean and comfortable. Over-all staff are welcoming and tentative. Last two or three visits felt there was a "falling down" with the restaurant staff for dinners in the evening.
April 12, 2013
Rated 4.0 out of 5.0 by Colonel09 Best hotel in Toronto
We love coming to the Holiday Inn Yorkdale - it is our favourite Toronto hotel.
The facilities are kept in very good and clean condition, and the staff are always courteous, competent, and helpful - excellent, in other words!.
April 12, 2013
Rated 5.0 out of 5.0 by Brian9095 In a word
I love visiting Toronto and this location is so convenient.
April 8, 2013
Rated 4.0 out of 5.0 by walksta Wonderful stay, will come again
Great room, comfortable. Nice pool and hot tub. Staff were wonderful. Cleaning staff very thorough. Fast internet. nice balcony. Fast elevators.
Nice location close to subway and mall (despite the shooting across the road, lol).
Staff asked me how my stay was going, very friendly, especially lady that checked me in on Friday (dark skin and hair, cant remember name, nice smile).
Some small criticisms:
ice machine down and it was tricky to find another one (not a huge deal but inconvenient). Pricy when Parking is included.
Restaurant didn't have a full menu (no sushi) as it was a long weekend, kind of disappointed about this.
Getting in and out of parking lot a real pain, the card took forever to register.
No fridge in room, had to throw out leftovers
Price of hotel, although I'm sure it is comparable to similar locations and amenities.
April 5, 2013
Rated 4.0 out of 5.0 by Chard I would go again
Only bad thing about the hotel were the towels. They were like sandpaper. My over all experience was great and I would stay again
April 2, 2013
Rated 5.0 out of 5.0 by Norm75 Wonderful service!
The hotel is very clean and well-kept. The staff was very friendly. I tried to buy water from the vending machine, but it was sold out, so the front desk staff gave me complimentary water for my trouble. I also forgot my toothpaste, and they had some travel tubes ready to go.
The breakfast buffet was awesome and once again, the staff was very helpful and attentive.
I would definitely stay here again!
March 30, 2013
Rated 4.0 out of 5.0 by RoadTripper4 A Good Meeting
This is a nice Holiday Inn that I once used for a business meeting. The staff was friendly and meeting arrangements were handled well. Many of the rooms are accesible to a nice indoor pool area, so it's a good place to take children as well. Accessing downtown Toronto was not always easy due to its suburban location, but train service is within walking distance.
March 22, 2013
Rated 4.0 out of 5.0 by psycdoc Great location for families
Pros, Comfortable hotel, great location and friendly staff.
Cons, coffee sold at the kiosk in the atrium was very expensive.
March 21, 2013
Rated 1.0 out of 5.0 by Jackie2seven You get what you pay for...or not
Sad, sad, sad...greatly disappointed by management
March 11, 2013
Rated 5.0 out of 5.0 by SHEEBA Excellent facility
Excellent place to stay...directly across the road from the mall, not far to the downtown core...The hospitality room was a great idea and a nice way to reward hotel guests. Nice clean rooms, staff was wonderful....highly recommend this facility.
March 11, 2013
Rated 5.0 out of 5.0 by Paulame holiday Inn Yorkdale
Even though I just stayed the one night and came in around 6 pm and left early at 7 am, I truly enjoyed my stay at this Holiday Inn.
Upon arriving, I was welcomed by the front desk person with a nice smile and then she proceeded to register me for the room and gave me a care package which included a bottle of water, a snack bar and a bag of potato chips.
Also available was nice red apples for the taking which was in my view a nice approach to welcoming the customer.
My room was spacious, quiet and clean and I was placed on the Club Room floor which I truly appreciated.
I had a nice evening in my room doing some of my computer work and reading articles while being able to watch the TV.
All night the place was very quiet and I was able to have a great night sleep.
In the morning I proceeded to leave and check out where the service was again very helpful and they enquired how my night was.
I would certainly recommend to other people to plan on staying at this hotel in the future.
Thank you for the chance to respond on how my stay went.
March 9, 2013
Rated 2.0 out of 5.0 by ckylie Children 12 and under DON"T eat free anf if they do you will wait 1-2 hrs
The restaurant was rude and declined free kids meals. The elevators have been broken at all 3 visits that I have experienced at the hotel. I will not be returning nor will our basketball association since I do all of the bookings. All parents mentioned the slow service in the restaurant, but only if you were accompanied with your child.
Our adult parties had no problems.
March 3, 2013
Rated 5.0 out of 5.0 by 10thAnniversary Wonderful Kid-Friendly Hotel, Near Large Shopping Mall
My family and I were very pleased with our recent stay at the Holiday Inn - Yorkdale property in Toronto. We came to celebrate our 10th anniversary and brought the kids along. The staff was very professional and helpful (thanks, Crystal !!!) and the facilities were clean and well-maintained. The breakfast buffet was a bit pricey, but the freshness and selection of foods more than made up for it, especially after factoring in that the kids eat for free. We will certainly stop back for another stay at this vacationer-friendly hotel to enjoy the pool, hot tub, kids hut, ping-pong, and "indoor tennis." We spent some quality family time together here and had a very relaxing weekend. Thank you!
February 21, 2013
Rated 3.0 out of 5.0 by Hoops2013 Horrible Breakfast Experience
3 of 4 of my family members experienced food poisoning after having had breakfast at the hotel. We each missed time from work and are just finally getting over it after 7 days of misery.
February 19, 2013
Rated 3.0 out of 5.0 by Unhappy1a Hotel was OK. Terrible service in the restaurant
The Hotel overall was ok although overpriced for what they offer. We went down to the restaurant for dinner and had a terrible experience. They were very slow and if we wanted something we had to hunt down either the server or the useless manager... A very amateur business that was not cheap. Definitely made the experience less enjoyable.
February 15, 2013
Rated 5.0 out of 5.0 by Ron53 Convenient for a business traveller
I live in the Netherlands and am in Toronto frequently for business. I always stay at this Holiday Inn because it is right on highway 401 so I can move around easily. The hotel itself is not new, but the staff is great and the breakfast is one of the best in Toronto.
February 8, 2013
Rated 4.0 out of 5.0 by makatak Nice hotel
I stay here on business frequently. Always a nice experience, very convenient to have Yorkdale Mall across the street.
My last trip here I was in the East Tower, which appears to be older than the West Tower. I normally get the Club floor in the West Tower, but it is being remodeled.
Things that could be improved?
Vent fans in the bathrooms.
A small refrigerator and microwave in the room.
A way to make hot water for tea without the coffee taste.
February 7, 2013
Rated 2.0 out of 5.0 by Stevebiz Nice location
Great location, front check in staff awesome
Food and beverage not good value or service
Also had dirty cup in room when I checked in
February 6, 2013
Rated 4.0 out of 5.0 by RCM1984 Rooms are cozy
Over all good experience. However a few time during my stay the service at the restaurant was under par. Waitress was slow and a little rude. However, food was always exellent.
February 6, 2013