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Rated 4.1 out of 5 by 266 reviewers.
Rated 5.0 out of 5.0 by Great and Friendly service I have stayed at this hotel a few times now and the service of the staff is fantastic. There is a lot of noise in the room from the highway that runs next to it. i was working during the night and even asked the front desk if they could get me thumb tacks or something to make the room darker to no avail. Overall, great stay. June 19, 2014
Rated 3.0 out of 5.0 by A good STANDARD-type hotel HI Yorkdale is a quite good "Standard" hotel, where you are renting a ROOM, not a suite with attached kitchen area. HI Yorkdale does all the basics of a standard-type hotel very well. The rooms are clean and functional, with good furniture and good beds, with decent pillows. The bathroom is good, but a little small. There is sufficient sink area, the lighting is quite good, and the tub-shower works very well. The restaurant and bar are very good, but overpriced. Fortunately the Yorkdale Mall is across the street, within walking distance, and it has an excellent food court, with a variety of vendors at more reasonable prices. The Internet (delivered via Wi-Fi) is OK for standard web surfing, but is way too slow and too jittery to properly handle jitter-free video for business video-conferences or educational webinars, a problem for 2014 in Toronto Canada. Perhaps if HI dumps the third-party providers and contracts for fiber-optic Internet service with a first-tier provider (like Bell in Toronto, or AT June 19, 2014
Rated 5.0 out of 5.0 by Comfortable, friendly and clean I have stayed at this location in the past before. I have always liked staying at this location for many reasons. 1st and foremost the hotel staff have always been polite and are always willing to go out of their way to ensure you get what you need. After that everything just falls into place, the rooms and super clean and the beds are so comfortable. The hotel has most of everything you could need in a hotel. Restaurant is fantastic and they are also polite, there is also a pool and play area. You are also located across from the York-dale Mall which is a huge bonus. Only advice is don't get confused about going through the car lot to get to the hotel, minor set-back but does not really pose any issues. June 19, 2014
Rated 3.0 out of 5.0 by Unsatisfied When i ask for a room on a certain floor which i have been doing for over the past 14 years, i keep getting excuses, like we are booked or last night was busy, and i never get the room i ask for it's always the same lame excuses. i find for a customer at the same hotel for almost 20 years, i should get the room i ask for and forget all the excuses, personally i think that my money is not good enough, to get the rooms i reserved June 17, 2014
Rated 5.0 out of 5.0 by Excellent staff. Besides a good room, this hotel has very friendly and helpful staff. I stay in a lot of places and I always enjoy Toronto and it's people. This hotel has some of the best working there. June 13, 2014
Rated 5.0 out of 5.0 by Love the king size bed I enjoyed a wonderful night at this hotel, based mostly on the comfy king size bed, soft pillows, clean and crisp sheets, and the quiet was great. A nice break from the noise of regular life, and I encourage anyone to book at the Holiday inn Yorkdale. June 11, 2014
Rated 5.0 out of 5.0 by Friendly, helpful staff The room was clean and quiet. We enjoyed the buffet breakfast but went out for other meals as we found the lunch too pricey. June 10, 2014
Rated 4.0 out of 5.0 by Room/ Pillows/ Breakfast Service/ Front Desk Staff Room was excellent as usual. Newly renovated, clean, and bright. Pillows were a bit firm, perhaps because they were foam? Not sure. Breakfast buffet was excellent especially once I learned that the cost was $20.95 and not $29.95. Service and attentiveness could have been a bit better. Front desk staff were excellent, as usual. June 8, 2014
Rated 4.0 out of 5.0 by Ok for Business Travel I found this hotel to be clean and a reasonable location from the airport. The pay for parking is not a very warm welcome to get upon arrival, and a hotel to airport shuttle would be a nice option to avoid the rental car just to get to the hotel. June 8, 2014
Rated 2.0 out of 5.0 Expensive but only average Good location next to Shopping Mall and motorway - otherwise fairly remote. Breakfast very expensive - 43 CAD$ for two plus tip. Rooms - fairly standard for Holiday Inn and no better than you would get elsewhere despite the higher cost. Holiday Inn/Express seem to be of a higher standard in the USA - don't know why but the Hotels in California that we've visited are certainly fresher and to a better level of décor and often less expensive than in Canada. June 8, 2014
Rated 5.0 out of 5.0 by Convenience We enjoyed our stay at your Holiday Inn.Courteous staff and clean comfortable rooms. Very conveniently located arriving from the 401.. June 5, 2014
Rated 4.0 out of 5.0 Great Service - comfy beds! The staff is always extremely helpful and attentive. The mattress is amazing! I always staying at the Holiday Inn Yorkdale! June 5, 2014
Rated 5.0 out of 5.0 by comfortable bedand great service We had a very good stay. The staff was very friendly and courteous. The room was clean, inviting and the beds were comfortable. June 5, 2014
Rated 5.0 out of 5.0 by Confortable and great experience with kids We enjoyed the room, the breakfast buffet was very good during our stay. The kids played in the pool and tennis area, of course they are kids and make reasonable noise but the hotel management has let them have fun . June 4, 2014
Rated 2.0 out of 5.0 by Dissapointed I was dissapointed with my stay. They got my reservation wrong, and took awhile to find me another room (was charged extra to have to upgrade). Once in the room we noticed that the pay per view movies weren't available and when we called for room service I had to call back a few times as no one answered the phone, then when they answered made it seem like a slight burden to make food even though we were still in the time allowed. Service needs to evaluated. June 4, 2014
Rated 4.0 out of 5.0 by main room door loose.need abit of tightened up on the main door handle. small gap between the frame and my room has no safety box.has been removed.couldn't kept my important documents left in the room when i go outing. June 4, 2014
Rated 5.0 out of 5.0 by Great place to stay with kids The pool and activity area for kids was great. The breakfast buffet at the restaurant was good and had a great selection for the entire family. June 4, 2014
Rated 5.0 out of 5.0 by Great location, good quality, reasonable price This is a very centrally located hotel in Toronto and reasonably priced, especially because the quality of the hotel is better than you would expect. June 3, 2014
Rated 5.0 out of 5.0 by Great stay This hotel exceeded my expectations. It was very clean, staff were friendly, all amenities on site. Great dining! Comfortable clean rooms! Pool,hot tub and Sauna were nice. Nice that it has a west and east tower, so the noisy sports team were in the other tower, and we didn't even have to know they were there. Nice quiet stay! Thank you June 2, 2014
Rated 5.0 out of 5.0 by Great Location Very convenient for access to Hwy 401 and well located for shopping and subway access to downtown. A facility of choice for many years. Great staff. June 1, 2014
Rated 5.0 out of 5.0 by Great staff The hotel was clean, had a great dining/bar area and was located just off the freeway. The Yorkdale mall was directly opposite with lots of great shops and restaurants. Staff were friendly and professional. May 31, 2014
Rated 5.0 out of 5.0 by The Overall Experience great rooms, leisure activities, great food and especially helpful and friendly staff. May 31, 2014
Rated 5.0 out of 5.0 by Great for families with kids Stayed with Hockey team for 2 nights. Kids had a ton of fun at the pool, tennis area, ping pong and pool tables. Staff were wonderful. Breakfast buffet was a good value with lots of options including eggs benedict Walking distance to the yorkdale mall Would definitely recommend and stay again May 30, 2014
Rated 5.0 out of 5.0 by Great Hotel Great hotel and fantastic value. Great place to stay with kids. May 29, 2014
Rated 5.0 out of 5.0 by The staff was most accommodating My husband was ill and the staff was so accommodating. The only thing you needed, was more carts to take our clothes to our room. May 28, 2014
Rated 3.0 out of 5.0 by Room vs Meal We went down for May long weekend. Received updated newly renovated room for a small charge. Would not eat there again. The buffet breakfast for 2 people cost $47.35 and was not worth it. Can get better at Cora's/Golden Griddle for a fraction of the cost and a better selection to choose from. May 22, 2014
Rated 5.0 out of 5.0 by I'd stay again, no question In Massachusetts this hotel would be a Crowne Plaza, not just a Holiday Inn. Staff was very friendly, helpful, and efficient, lobby appointments were first class and luxurious, even had a tennis court, ping-pong table, and billiards table in lobby. Indoor pool had a spa & sauna, and there was live music during dinner. Specialty Moroccan menu was a very nice addition to a good regular menu. Location was an easy drive to Toronto attractions (Ontario Science Center, zoo, museums, etc) and was right across street from a major shopping mall & theater. May 22, 2014
Rated 5.0 out of 5.0 by my favoure place to stay I stay at many hotels through the year and this is one of the finest Holiday Inn offers. The staff and facility are everything you would want to experience away from home. Many thanks. May 19, 2014
Rated 4.0 out of 5.0 by Nice staff... can be busy if a tournament is in town A good hotel, but ask if a hockey tournament of young kids is in town and if they are you might want to ask to be in the other tower. Also, don't expect a quiet adult dinner as the restaurant is in an open area to the pool. Nice rooms and kind staff. Victor was great. Oh and buy new ping pong paddles! May 15, 2014
Rated 4.0 out of 5.0 by A great hotel in a great location our stay at the hotel was a as good as always. unfortunately, the wi-fi was interrupted during the weekend and the wait for the technical support was a bit too long and irritating. May 15, 2014
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