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Rated 4.3 out of 5 by 696 reviewers.
Rated 4.0 out of 5.0 by Tres adequat mais cher. L'hotel est tres correct. Le personnel est tres serviable. La note de restaurant monte tres vite pour un repas assez modeste et des frais de parking de 14$ sont ajoutes quotidiennement. Ca finit par etre couteux. June 15, 2016
Rated 4.0 out of 5.0 by Execellent staff, great hotel. Would recommend hotel. Great location for shopping. Clean, comfortable, excellent staff. June 13, 2016
Rated 4.0 out of 5.0 by Great Staff - Facilities could use an upgrade Great hotel for my particular business purposes. Clean, convenient with very friendly staff. The only thing that I can say is that the main lobby area has the appearance of being a little "dated". A remodel or make-over would not be a bad idea. Same thing for the rooms. Carpets seem a little old and could be upgraded. None of the above is meant to imply that anything was not cleaned properly. It just looked well used. June 6, 2016
Rated 3.0 out of 5.0 by could use an airport shuttle Outdated room, very expensive breakfast. Nice lobby and great staff. although located across from the Yorkdale Mall, its proximity to the 401 made it very noisy in the west tower. June 6, 2016
Rated 3.0 out of 5.0 by Far from newly renovated/updated Pros: Restaurant wait staff was very attentive (our daughter was very sick and the staff did a great job of making her/us comfortable). The food was good (although the wait was a bit long). The concierge was also very helpful, cheerful and attentive. Room service was quick and food was good. Room attendant was also very friendly. Cons: The only thing updated in the room was the Keurig machine (hotel description bragged about the hotel rooms being newly updated)! The room was old and had a dank smell (we stayed on the 800 hall/east wing). Air conditioner loud. The desk attendant did her job but lacked a smile and warmth...(which I've grown accustomed to and look forward to with ihg hotels). Still waiting on welcome points (that I've already received from a ihg hotel we stayed at after this stay). June 3, 2016
Rated 3.0 out of 5.0 by Okay but a bit dated The hotel lobby, restaurant, pool, etc. are very nice. Rooms in east wing are a bit dated but are the only ones with balconies. Hard to avoid the traffic noise as it is surrounded by the 401 and other busy roads. Close to Yorkdale mall. June 3, 2016
Rated 4.0 out of 5.0 by Comfortable Bed, clean bedding A/C was too loud. TV's need to be upgraded; TV's screen size is too small and the picture is of poor quality. Buffet breakfast is too expensive. Try having a less expensive offering (under $10). Not everyone wants a buffet breakfast early in the morning. No blackout curtain in room? June 2, 2016
Rated 3.0 out of 5.0 by Moderately good, elevator problems We had a good stay at this hotel. Staff was courteous and rooms were clean. The elevator had lots of problems, slow, noisy and at one point it was stuck at the top and we had to wait 10 minutes while staff went to the top floor to press the down button. June 1, 2016
  • 2016-06-20 T12:52:36.126-05:00
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