Rated 4.4 out of 5 by 369
Rated 4.0 out of 5.0 by carrieyueh 床鋪舒適,地點方便
August 31, 2015
Rated 1.0 out of 5.0 by DaveKnowl Requests ignored by staff and very smelly room
Should have been a pleasant weeks stay in a hotel near to where I was working. There was a problem in my bathroom which I reported to staff five times (literally) and each time they said they would resolve the issue and never did. On the final day I spoke with the Manager and told him to fix the problem for the next guest. He apologised, just a bit too late!
To really underline my disappointment the points I earned for an 8 night stay were only one nights points. It seems there was an error and I cannot get anyone to respond to my complaint again!! I spend three weeks in four in hotels. Complain once every two years or so if there is a big problem. This was a very disappointing experience for some one traveling from Australia.
August 26, 2015
Rated 5.0 out of 5.0 by galbeathj Room Arrangement
I had a suite, thanks. but the room arrangement is backwards. You walk thought the bedroom to get to the living room.
August 21, 2015