Rated 4.3 out of 5 by 70
Rated 4.0 out of 5.0 by Lascanio Good localtion, good services, Room Service not so good...
I've been able to stay at this hotel several times now and overall is a really good hotel, good location, good price and good general service and rooms. Fitness center is small so not enough machines available in rush hours. Rooms are clean and comfortable and front desk staff is really friendly and helpful. Room service is not so good, usually you have to wait longer than expected and food and prices are not really good. I had to wait about an hour to get to glasses of milk and two fruits, which required no preparation at all. All in all, I would recommend this hotel for staying, even though is not walking distance from anywhere famous (which is tough to find in LA) I think for the price and general service is a good deal.
June 19, 2013
Rated 3.0 out of 5.0 by Lorelore Comfortable bed bad room service
Overall it was a good hotel. Room was good front dest people were great. However the room service lady's just walk right in. They knocked and didn't even give us a chance to answer when she was in the room. Horrible. But the rest was great.
June 9, 2013
Rated 5.0 out of 5.0 by Soccermom275 Great location and great service
We stayed here when we went to a LA Galaxy game. It was only a few miles away from the stadium. The lady at the front desk was great! Very nice and helpful. Pool was great as well! Would definitely stay there again.
June 4, 2013
Rated 5.0 out of 5.0 by Jsheard76 Great service and fantastic room
The staff were very friendly and helpful. The room was fantastic with everything we needed. There was plenty of parking, and the hotel was conveniently located to Torrance. The gym was a bit small but had a treadmill, a bike and free weights in it.
May 30, 2013
Rated 5.0 out of 5.0 by Sean472 Short but Sweet !!
Excellent stay, will come back again.
It was short because we came to hotel at 1am and had flight at 6am.
May 25, 2013
Rated 4.0 out of 5.0 by snoopy1624 very quiet and away from busy streets
This hotel was quite surprisingly very quiet with little noise from neighboring guests. The bed was alright but you can't expect the perfect bed at any hotel you stay at. (Meaning you can't please everyone!) I was satisfied. There are also three major freeways very close by and I was not bothered by the traffic noise at all. The atmosphere was very nice and the rooms were very clean.
Thank you for a pleasant stay!
May 18, 2013
Rated 2.0 out of 5.0 by bb12345 Luck of the draw
Holiday Inn is a fine business accomodations choice; clean with an expected level of amenities commensurate with the cost/value. My specific experience, however included a plumbing problems (from an adjacent room? I had not used the bathroom facilities but the tub was gurgling and backing up with blackish water and an associated smell that permeated the rest of the unit) and having to move into another room.
May 17, 2013
Rated 4.0 out of 5.0 by Petendoreen Great property but lousy breakfast.
Pros: Lovely customer service all around. Guest room was modern and clean. Hotel atmosphere was relaxing.
Cons: Did not receive enough towels for 4 guests. Paid for breakfast but it was so bad the first morning we did not use our vouchers on the other two mornings.
May 13, 2013
Rated 3.0 out of 5.0 by Alex202 Decent Stay w/ One Caveat
I've stayed at Holiday Inns very often and as far as this particular Holiday Inn compares, I would have to say it is adequate with one caveat. The particular reason I say that is they have an odd internet policy, where you have bandwidth limited and site limited free wifi. Meaning, you cannot stream Netflix or Youtube without paying additional charges for their internet. Further, my wife was shopping Amazon.com and her iPad was somehow flagged as being on a suspect site, which denied her internet access on the iPad for 2 hours. Even navigating other sites had delays. Even further insult to injury, there was an internet outage that prevented us from surfing for half our stay (1 whole day).
All other arenas of my stay were adequate and comfortable. The staff was friendly, the food decent, though I was served very burnt coffee on my way out the door one morning (10am).
All in all, I depend on solid internet for my job and I spend much my time watching Netflix series' when I relax. It was a disappointment not to be able to relax like I've been accustomed to from other Holiday Inns.
May 13, 2013
Rated 5.0 out of 5.0 by jegad69 Overall stay....Room and other services.
1) Hotel check in and friendly staff of Hotel... Check in, Room cleaning etc....EXCELLENT.
2) Hotel Management... courteous and helpful : Excellent.
3) Breakfast : This could be improved...especially friendliness and courtesy of staff. They were OK...but not up to excellence of Check in Counter staff and Management.
4) Sauna...needs improvement.
(a) Glass Window for public view...NOT normal Sauna Practice.
(b) Since guests must switch on Sauna by ourselves, good if as in other International Hotels, if we could inform some staff that we will be using Sauna in 1/2 hour and someone switches it on.
(c) There was no bucket of water (or even a bucket) in Sauna...that is used to pour water of stones. Increase number of stones so that water will not fall on heat elements below. This is international Sauna practise.
But otherwise, Sauna and Gym area...excellent...clean and comfortable for users.
5) Gym : Excellent Gym facilities...and very good machines. But in absence of a staff in charge,good if instructions are placed on how to use some of the sophisticated machines.
April 29, 2013
Rated 5.0 out of 5.0 by HeyYoy Excellent Overall
We arrived very late at night and the staff was very welcoming and had our room cards ready and we were processed without delay. The room was clean and comfortable as well as very quiet.
April 26, 2013
Rated 1.0 out of 5.0 by Karen67 Not happy
I did not like this hotel. I asked for a bell cart when I checked in. Before I could get one, the bellman and the front desk person has to argue about it for about 5 min. I finally got the cart (and no, the bellman did NOT offer to help!), dragged my luggage to room, and returned the cart - all in about 20 min. About 3 hours later (around 10pm), someone knocked on my door, looking for the cart that I had returned! Seriously?? The workout room was a nightmare. I spent about 10 days at the hotel over 2 weeks - and the treadmill was broken the entire time. The room is tiny, the air does not work, and the room becomes stiffling. Why do they have 3 channels of the same cable cooking show??? I was not happy with this hotel at all.
April 24, 2013
Rated 5.0 out of 5.0 by CAROLUS Estancia muy comoda
La ubicación del hotel, las facilidades, comodidad, diseño y confort excedieron nuestras expectativas, estuvimos muy agusto en el hotel! Gracias!!
April 18, 2013
Rated 4.0 out of 5.0 by Jarden Great stay- friendly staff
We had our Lab Retriever with us, and he did great. no extra charge for him- can't beat that! room was nice and comfortable.
April 5, 2013
Rated 5.0 out of 5.0 by Candy911 nice time
just nice clean
bed was very nice to sleep in TV was big
April 1, 2013
Rated 5.0 out of 5.0 by Gloria116 Outstanding Staff and Service
I have stayed in this hotel before but based on my last experience this location will be my first choice. Upon checking in, I was recognized as a Platinum member and upgraded to their concierge level. The hostess there remembered my son's request for bottled water and would proactively provide him a bottle over the course of our four night stay. I also had a special request for my billing and the manager could not have been more helpful or gracious.
The location is convenient to highways and situated close enough to downtown without having the expense of a downtown property.
March 18, 2013
Rated 5.0 out of 5.0 by Shiba1 Love this Hotel
Very quiet area. Clean modern rooms. Always a wonderful experience. I have stayed here on four occasions and have been very happy with everything.
March 15, 2013
Rated 5.0 out of 5.0 by sxh46 WOW!
I was on business travel and had made a reservation to stay here. I was treated so well, that two nights later, I was back during the same business trip and to my liking - I was upgraded to the Executive Floor. Great hospitality - thank you!
March 15, 2013
Rated 5.0 out of 5.0 by Dexter73 Good hotel
excellent service, quite and comfort property. free breakfast is delicious.
March 15, 2013
Rated 1.0 out of 5.0 by MrColeman POOR TREATMENT BY STAFF.
As a PLATINUM MEMBER with PRIORITY CLUB, I have traveled quite frequently across the U.S and abroad. NEVER HAVE I BEEN TREATED WITH SUCH DISDAIN. THE FRONT DESK STAFF TREATED MY WIFE AND I AS IF WE WERE TRESPASSING ON THEIR PROPERTY. IN THE FUTURE I will SPEND more on a daily rate with a competitor, or use more REWARD POINTS at a different location before we stay at this property again.
March 11, 2013
Rated 4.0 out of 5.0 by Jbone Great staff
Came from out east and stayed a week caring for my sister that fell ill. Oscar took car of us with food and beverages. We couldnt of done it with out Max our driver. Max, your the best. I hope they know what a great employee you are. You went all out to make my sisters stay comfortable and went out of your way to care. You rarely see that these days. Next time I am in the area I will no doubt return for another stay. I would suggest you revisit your WiFi. It was very unreliable and caused a little heartburn at times. Food quality could be better. Saw a manager drinking at the bar. I would suggest employees never drink at the place they work especially wearing company logos and name badges. A no no in the business.
My best to the great folks at HI Torrance.
March 5, 2013
Rated 5.0 out of 5.0 by MikeC13 Awesome location
We were staying at Hermosa Beach, less than 10 miles away. We drove from this hotel to the beach, spent the day, then returned to a nice comfy clean room and bed. Very nice staff, safe parking, one of the best breaks I've had in years. I will stay here again for sure.
January 28, 2013
Rated 5.0 out of 5.0 by MissR My Home Away From Home - Torrance Holiday Inn
I can't believe I've not done a review of the Torrance Holiday Inn (THI) until now, as I've been regularly staying there for the past three years. From my first stay through right now as I type this, I have been treated respectfully, professionally, kindly, and warmly by every single staff member that I've encountered at THI. I can be somewhat demanding at times, and they have always bent over backwards to make sure my requests are fulfilled.
THI recently remodeled the entire hotel, closing off one floor at a time to complete all 14 floors. It appeared to me that this was completed without a hitch, as it never seemed to affect anything that I noticed. No drilling and hammering noises, no sheetrock dust, and the remodel is stunning! Beautiful remodeled rooms, restaurant and bar.
I never chose Holiday Inns while traveling until I stayed at the THI. Now Holiday Inns are my first choice! And three years ago at my first stay at THI, they had me sign up for Priority Club Membership, and I quickly achieved Gold status. Thank you Torrance Holiday Inn. You are the bomb!
January 27, 2013
Rated 5.0 out of 5.0 by lligmot Very comfortable and friendly
The staff here was out standing, very friendly and helpful.
The facility itself was beautiful, well appointed, and clean.
What else could one want.
December 19, 2012
Rated 5.0 out of 5.0 by JTalaska Great Staff and Service!
I have been staying at the Holiday Inn in Torrance for a while now. The Staff is Excellent and the service is Exceptional. If there was anything that I would like to have improved it would be the breakfast choices and the Club Lounge to be functional again.
But again even if those did not change I would always make my first choice while staying in Los Angeles the Holiday Inn in Torrance.
November 30, 2012
Rated 5.0 out of 5.0 by dpatte35 Great as always
I was upgraded to a suite because I was a Priority member. The room was wonderful. The WiFi was spotty at times, but overall worked out good for me. My stay was restfully and the food was very good in the cafe.
November 24, 2012
Rated 5.0 out of 5.0 by TRAVELALOT808 Excellent Stay, great service, great location
Great location enjoyed my stay would recommend this property and look forward to staying here again.
November 6, 2012
Rated 5.0 out of 5.0 by PeteQ Great Hotel
This was one of the cleanest and most comfortable rooms I have ever had. Beautifully decorated! Excellent food and great staff in the cafe and thoughout the hotel.
November 3, 2012
Rated 4.0 out of 5.0 by Admin Surprising concern
My travel experience was not pleasant flying from East to West and I arrived ill. Saturday when I ordered Room Service the gentleman who delivered my food told me to telephone if I needed assistance. He seemed genuinely concerned because I was truly quite ill and it probably showed in my face. It was nice to think somone might really help if I needed assistance. The food was very good and helped to stabilize me.
November 2, 2012
Rated 5.0 out of 5.0 by JLBaker Best hotel for Alpine VIllage Oktoberfest
Rooms are clean, comfortable and modern.
Free shuttle back and forth to Oktoberfest, but is close enough to walk.
Restaurant downstairs has a good value buffet for breakfast.
October 26, 2012