Rated 4.4 out of 5 by 232
Rated 5.0 out of 5.0 by psisto Plain fantastic stay!
From check-in to check-out and in between.,this hotel and employees deserve to be commended! The staff that checked me in were courtesy and accommodating. I ordered room service 2 evenings in a room and it arrived promptly, hot and just tasted wonderful! Nice portions and polite personnel delivering. I stay at hotels usually once a month and I feel confident in my opinions when it comes to a place to stay. The updates that this property has done are very nice. The pool is clean and convenient. Parking is plentiful and free. Beaches are fairly close. I just think it's a great value and a good stay for either business or pleasure! Good Job Torrance HDI! I appreciated you.
April 18, 2014
Rated 5.0 out of 5.0 by Lunar-sphere Wonderful stay at Holiday Inn
I must say that this has been the most enjoyable stay I have ever had at a Holiday Inn. This property is very nice and clean and the staff go above and beyond to provide excellent customer service. The corner king suite my husband and I had for a full week was very spacious and clean with a nice view of the California mountains in the distance. The location was great as there was quick access to the 405 and the 110. The lobby is very nice with a koi pond and there is an Asian themed motif throughout the hotel. The Ginger Café offered a great breakfast menu with a large variety of options. We would definitely stay here again if given the opportunity. What a wonderful and pleasant staff!!! Please continue to make customer service a priority as you have done.
April 17, 2014
Rated 5.0 out of 5.0 by ChadTheDude Nice Hotel to Stay In
I enjoyed my stay here. Friendly staff and clean rooms.
April 16, 2014
Rated 5.0 out of 5.0 by Hija comfortable bed and great service
If we do return to the area, I would stay at this hotel again. Only stayed to sleep and slept well. We travel with children and we felt safe.
April 15, 2014
Rated 5.0 out of 5.0 by Karen227 Great service & nice rooms
This isn't a place you go for a week's vacation, but overall the hotel was great for the one night we stayed. The front desk staff was extremely friendly and professional. We arrived in the evening so were able to get right to our room. It was a nice room and looked almost new. Nice big bathroom, great toiletries. Our view was ugly but for one night we didn't care, and we got a great AAA rate! The only negative is that there was leftover snack food crumbs under a chair which we didn't notice until morning.
Would definitely recommend for a short stay.
April 15, 2014
Rated 5.0 out of 5.0 by Rick70 Great stay
Great place to stay when visiting Los Angles......
April 11, 2014
Rated 5.0 out of 5.0 by Halfnelson Excellent customer service
Arrived to hotel 3 hours prior to check-in time and was given my room with no hassle. Front desk staff was very friendly and provided map of area and directions to the beach. Restaurant/bar staff was also very nice to talk with. Clean, updated, and quiet room were a plus. Although hotel is located in a business district, highway was close and easily accessible and shopping/restaurants were not too far away.
April 11, 2014
Rated 5.0 out of 5.0 by GR27 Great pool and breakfast
Loved the hotel. Staff was extremely accomodating. Would stay here again. I travel to holiday inns all across the country and this is one of the nicest I have been to.
April 11, 2014
Rated 5.0 out of 5.0 by JoeNY Holiday Inn Torrance
The location is convenient to where I needed to be. The hotel is very clean and staff are friendly and attentive. The restaurant offers good food at fair prices. Rooms are big and comfortable. They have shuttle service to local areas. The only negative is no shuttle service to LAX airport.
April 9, 2014
Rated 4.0 out of 5.0 by dee d In small area great, safe business areas.
Great rate, breakfast special a little on the high side
but restaurant a little ways away, business area
Great staff, very up date and clean.
Approaching the area was worried, but reach the business area, felt great.
Nice staff, after the earthquake 5.1 , manager made everyone feel save, state very ok and hotel was earthquake frool.f
April 9, 2014
Rated 5.0 out of 5.0 by Steve1995 Overall impression
Discovering this hotel was a lovely surprise. I will definitely stay there again. Terrific value for the price, conveniently located, comfortable sleeping rooms, and easy access to the 405 and the 110. The staff was about as friendly as it gets and it was, overall, a great five nights!
April 8, 2014
Rated 4.0 out of 5.0 by Kimberlyk Torrance
The ice machine was out of order on my floor, so I had to go to another level to get ice. When the elevator doors were about to close, they suddenly reopened. Not sure why, so I chose a different floor. When I arrived on the floor for ice, the floor I ended up on was the original floor I had chose when the doors didn't close...I was very confused.
Other than that, my stay was very comfortable and I was happy that there was a convinient store inside the hotel! That made my day :)
April 7, 2014
Rated 5.0 out of 5.0 by Lafreda Excellent
Very clean staff was nice I will definitely stay again
April 7, 2014
Rated 3.0 out of 5.0 by Arwong Internet from the 1980s!!!
If you are a business person, you DO NOT want to stay here. The internet access is so slow, it was unusable. I had to use my cell phone's internet. We are talking 0.55Mps! It's horrible. The router was just outside my door, so proximity was not the issue. The staff reset the router and the result was the same.
Note to the hotel owner: invest in upgrading your internet.
Your hotel has been placed on my "AVOID LIKE THE PLAGUE!" List.
April 5, 2014
Rated 4.0 out of 5.0 by kuchii BED
Great pillows and the bed was comfortable. I only slept and did not make use of any of the other features
April 5, 2014
Rated 5.0 out of 5.0 by Bruno 1956 Good Hotel
Nice hotel, just don't eat in the restaurant. Poor service and limited menu.
April 1, 2014
Rated 5.0 out of 5.0 by Tocahia Wonderful Rest
This location is wonderful, great welcome from the front desk, address me as reward member and good offer of perks. One small drawback.. no bar food and the menu has changed with fewer selections since the last time I stayed at this property. I wanted some type of nuts or snack chips with my drink because I had eaten dinner earlier. The bartender brought out chips and salsa but the chips were stale. A another customer too wanted some type simple bar food to have with his beer. As always Marine was great with his beautiful smile and warm personality.
Is he married. Bar was not that clean. I guess they had a large party. Dirty glasses were on the table and on the bar.
March 26, 2014
Rated 5.0 out of 5.0 Great staff
Staff was great and accommodated our schedule when we wanted to stay longer.
March 26, 2014
Rated 4.0 out of 5.0 by Garrett LA Solid, comfortable hotel
Solid hotel. Staff is excellent and accommodating. Room and facilities are clean, though didn't make much use of them.
Only problem I had was that the room smelled well-used. Not necessarily dirty, just as if dozens of people had stayed there before me. I'm not sure if it was the carpet or the furniture, but whatever it was--it wasn't all that pleasant. It was definitely manageable, but that's a mark against the hotel in my book.
Staff and location more than made up for that though. Would stay again, as it's the best option in the area for me.
March 25, 2014
Rated 3.0 out of 5.0 by zeze Clean and reasonable
Reasonable stay for business in the Torrance area, and also convenient from LA airport.
March 24, 2014
Rated 4.0 out of 5.0 by Value Hound Great ambiance and rest.
We booked an extra night based on the high quality of room and ambiance in general. We especially appreciated the stay and value because of a good discounted rate that we had for each night. The only disappointment was that breakfast was not included in the stay.
March 22, 2014
Rated 4.0 out of 5.0 by reflog Comfortable visit, very pleasant staff
We were on vacation and planning to bypass Los Angeles. The hotel and the cordial treatment resulted in a decision to stay a 2nd night. Recommend this hotel.
March 21, 2014
Rated 4.0 out of 5.0 by Airik Great Hotel, poor location
Wonderful hotel, staff, and service. My only caveat is that you should expect more traffic than usual if you plan to go into LA or Long Beach as that section of the 405 is always packed. Give yourself extra travel time to and from the hotel.
March 19, 2014
Rated 5.0 out of 5.0 by Training22 Great stay for the Training team
The team was vary helpful and i would stay at this hotel agin
March 19, 2014
Rated 5.0 out of 5.0 by Mr. Dave27 Another comfortable stay
Excellent Holiday Inn, very comfortable. Has an Asian theme in the lobby, but not overdone. The first room I had on the 12th floor had hot water issues, once I informed the staff they re-assigned me to another room which resolved the problem. The bar staff needs some customer service training. I had ordered food at the bar and the man taking the order had insisted that I come to the cash register which was at the opposite end of the bar, I held ground and stayed, you could tell he was not pleased. I ordered the Benito box which was okay, soup was too salty but the teriyaki beef was excellent. Wish I had received more tempura which was very good. Most days I received a newspaper, however it was hit and miss. The TV I received in my room was 780 and not 1080 hd, even after I attempted to adjust.
March 17, 2014
Rated 4.0 out of 5.0 by TGMEEK room and overall service an excellent value
I would recommend the hotel, but there are a lot better places to eat than their Cafe, especially for dinner. Room was clean and pleasant and service overall was excellent. Internet was not great because it kept going off and you had to continually log on again. However, it did work. We will probably return several more times, because it is in a good location for us and is certainly the nicest Holiday Inn that we have seen. They are working at being a first class hotel, but have a few things that need fine tuning. Also, parking was very easy and accessible and at no charge.
March 16, 2014
Rated 5.0 out of 5.0 by Shiba1 Great Stay
Perfect hotel and loved my visit. Thank you!! Didn't try the restaurant but was told the food was very good by others in our group.
March 14, 2014
Rated 4.0 out of 5.0 by alvin67 Great Service
The staff were a little overwhelmed at the front desk when I arrived to check in, however the individual handling checkin's was always friendly and helpful to each guest. The staff in general were always friendly and very helpful.
March 13, 2014
Rated 5.0 out of 5.0 by Mike1086 Great location
Convenient to Freeways, Restaurants and Corporate offices. Japanese food offered.
March 11, 2014
Rated 4.0 out of 5.0 by jmac4u24 Front desk and restaurant service was excellent.
The staff was excellent, front desk, restaruant and the room was kept very clean.
February 22, 2014