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Rated 4.1 out of 5 by 147 reviewers.
Rated 5.0 out of 5.0 by Quiet and comfortable Stay there 4 days a week for the past 2 months no problem. March 26, 2014
Rated 5.0 out of 5.0 by Great stay for surrounding wedding venues We recently blocked several rooms for a wedding and I want to say that the hotel manager and his staff where very helpful with all the planning. We also had a breakfast the next morning which was also very nice and the staff was also very helpful. Would highly recommend this hotel for anyone having a wedding in the area. March 19, 2014
Rated 5.0 out of 5.0 by Another excellent experience Front desk staff and GM was friendly and helpful as usual; Joe at the bar was attentive and efficient as usual; Room was comfortable and clean; rapid check-in. Ate at the hotel bar all 3 nights and was happy with what I ordered. I'll be back in a couple weeks. March 18, 2014
Rated 5.0 out of 5.0 by Good place Staff excellent, room excellent and relaxing. I would advise anyone to stay there, but go out in evening somewhere else. Food in restaurant was good, but service was slow and terrible at restaurant and bar in evening. Excellent service at morning buffet. March 16, 2014
Rated 5.0 out of 5.0 by ENJOYABLE STAY! From the time I checked in until the time I checked out, the staff was so friendly and accommodating. My needs and comfort were very important to them. The room was comfortable and clean; the fitness room had enough equipment for a good work-out; the freebies were appreciated. I really enjoyed my stay and recommend this hotel to everyone. March 2, 2014
Rated 5.0 out of 5.0 by Great place to stay Everyone is nice and they try to make your stay as comfortable as possible.. February 28, 2014
Rated 3.0 out of 5.0 by Terrible Location Overall the hotel was average. My experience trying to get into the hotel was horrendous. I used the address that was given to me on my reservation. I drove by the hotel 4 times trying to find the entrance. About an hour later I made it into the hotel by driving through plaza parking lots. When I walked into the hotel the front desk attendant was on the phone and motioned for me to show my ID to check in. He checked me in and I waited until he was off the phone so I could explain my frustration. His response was that they have a different address for your GPS. All I can say is that would have been nice to know before I drove around for an hour! February 23, 2014
Rated 5.0 out of 5.0 by Consistently Excellent This hotel and its staff are consistently excellent and remains the best option in a 15-mile radius for this price. Location is extremely convenient to major highways and back roads. Check-in is fast. Room is clean and comfortable. Beds and linens are very good (new pillows recently). Free parking garage (big bonus on snowy/rainy/icy days!). On-site restaurant and full-service bar. This remains a very great and frequently used amenity for me as I am usually too tired to head out of the hotel after a long day at the office (especially in Winter). Lots of TV's and usually a barstool is always available. Joey at the Bar is great. Food is ~good~; some menu items are better than others. Favorites: Skirt steak, Pork Chops, Chicken Madeira, wings, nachos, burgers, quesadilla. If I had anything on my wish-list it would be to have a daily special for dinner... something not on the menu... just to have something different to choose from for us that dine at the restaurant nightly. I really wish you guys did pizza! Morning breakfast buffet is available, too. IHG Rewards members get daily free drink and breakfast coupons (breakfast coupon can be applied to dinner to save $3 off your ticket). I've stayed here dozens of trips (about 40 nights per year) over the last couple of years and this is the only place I stay and recommend. Great staff; big thanks to Mohan the GM and Joey the Bartender who make my business trips much more pleasant. February 10, 2014
Rated 5.0 out of 5.0 by Home away from Home !!!!!! What a gr8 service !!!! wonderful staff !!! always been very helpful and friendly. Nice rooms for the prices being charged. Staying almost continuously from September 2013 till date, every week Monday to Friday and will continue to stay for another few coming months !!!! Very CLEAN, QUITE!!! Lot of parking places, Wide variety of good food including Continental Breakfast. Convenient timings !!!! Excellent Stayed September 2013, traveled on business January 27, 2014
Rated 5.0 out of 5.0 by Holiday Inn, Totowa, NJ What a gr8 service !!!! wonderful staff !!! always been very helpful and friendly. Nice rooms for the prices being charged. Staying almost continuously from September 2013 till date, every week Monday to Friday and will continue to stay for another few coming months !!!! Very CLEAN, QUITE!!! Lot of parking places, Wide variety of good food including Continental Breakfast. Convenient timings !!!! Excellent Stayed September 2013 till December 2013, traveled on business January 3, 2014
Rated 3.0 out of 5.0 by in need of remodel The chair at the desk in our room had bolts sticking up through the fabric. Tile in bathroom was broken where door stop hits. Not enough outlets in room for all the gadgets people have these days. Where there was an outlet, there were unsightly cords draped across to it. Our room charge was not figured out properly either.... still waiting on that one. Lounge is a bit dingy, fruit flies galore so much they had to put cups over liquor (futile) DJ there was terrible too very rude when aproached January 2, 2014
Rated 3.0 out of 5.0 by Clean and comfortable Staff pleasant, lobby attractive, room clean well furnished and cared for. Access to hotel difficult but not much can be done about that. We had a good experience there. December 29, 2013
Rated 5.0 out of 5.0 by Wonderful Stay We greatly enjoyed our stay at your Holiday Inn in Totowa, NJ. The staff was wonderful and assisted us with all our needs.. Including directions for our destination!! We are thinking of having a family reunion and would definitely plan to have our out of town guests stay here. What are the requirements for group rates perhaps in April or May? Thank you again for your hospitality. Teri G. December 16, 2013
Rated 5.0 out of 5.0 by Awesome stay and more bang for your bucks Love this stay...got in late but staff was open and friendly...made me feel at home. December 15, 2013
Rated 4.0 out of 5.0 by amenities no microwave. refrigerator was inside the TV cabinet. our sister's room did not even have a door on the cabinet to hide the refrigerator. December 8, 2013
Rated 1.0 out of 5.0 by Update Was not welcomed as a IHG platinum member, check in was slow and was not told of times of breakfast/ dinner or even where the lifts were. on Tuesday I went to order room surface after searching the room for a menu and a phone number to ordered was told the kitchen was closed on a Tuesday lunch time yet menu or hotel booklet did not mention this at all. Rooms are dark and look very old, the whole hotel looks so dated compared to other hotels close by. Only the bar staff (Joe in particular) seems to have any clue what it takes to make guests feel welcome. I gave this hotel 1 more try after staying several times in the past and other hotels in the area, I will not be back to this hotel! December 7, 2013
Rated 5.0 out of 5.0 by Consistently Good I stay here about 45 days per year and have been coming here for 2 years. Although every hotel has a bad day/bad room every once in a while, overall, this place is the best option with the best value within a 15 mile radius. It's nicely located on 46 with easy access to 46E or 46W. Plenty of restaurants/bars nearby. Also, Ruby's in the hotel is pretty good for what you may expect from a Holiday Inn menu. Joey at the bar is fantastic and attentive. The bar is a great place to relax after a 12 hour day and it's outfitted nicely with many new TVs to catch your favorite sport. Mohan (GM) and the front desk staff are always friendly, fast and thorough. *If* you ever experience any problem, whether small or large, Mohan and team bend over backwards to fix it and make your stay worthwhile. The hotel is old, yet remodeled (but everything in NJ is old). The lobby is attractive. If you're a first-time guest, the hotel is tucked away behind a Petco and may be a bit challenging to find at first even though you can easily see it on 46. The rooms are nice, walls perhaps a bit thin (but what hotel isn't?). There is plenty of parking (don't forget about the 3 level underground garage like most do!). Within 8 minutes you have an outstanding sushi restaurant (Sushi Lounge), a new Tilted Kilt in Wayne, Bahama Breeze, H00ters, etc. Most days I prefer just to relax at Ruby's downstairs and they make it even more appealing with free-drink cards and a 3$ coupon off a dinner entree. Ruby's menu is boring and limited, but there are a few great items: Wings are surprisingly good, nachos, Chicken Madiera, Pork Chops, Skirt Steak, Burgers to name a few. They have a full bar (wine/beer/liquor) and the bar is huge so you can always grab a seat. You won't find a better option in the area. November 25, 2013
Rated 4.0 out of 5.0 by Great Service Efficient and welcoming check-in. We arrived at late dinner hour and front desk was very helpful with a ready list of local dining facilities. We chose this hotel for its location as we were going to NYC for a cruise the next day, and was rewarded with our decision to stay in NJ rather than in Manhattan. November 17, 2013
Rated 5.0 out of 5.0 by Comfortable bed Staff was very friendlyg and helpful. Room was very clean November 16, 2013
Rated 4.0 out of 5.0 by Great Wedding and Superb Staff Went for a wedding, didn't have a choice in location. It worked out great once I found it. Nice hotel, well updated, well-kept if not old. Excellent Staff! November 14, 2013
Rated 5.0 out of 5.0 by SIMPLY THE BEST Our stay at the Totowa NJ Holiday Inn was wonderful. From the check in to the breakfast & through the check out, not a glitch. We attended a friends wedding & the staff at the hotel were great. We were welcomed at the check in by 2 clerks that were friendly & were happy to take care of us. They explained the itinerary for the day & also for the next morning which included a beautiful breakfast. I know where we will be staying from now on when we travel. November 14, 2013
Rated 5.0 out of 5.0 by Value, comfort and customer service meet here! We stayed here for two nights. The room was updated and quite comfortable. The staff was exceptional from being checked in to the server in the morning to a female offering to assist with our 89 year old female friend needing to use the public restroom. The buffet in the morning was great too! Hotel has been modernized. Don't let the Holiday Inn affect your decision, we had a great time, in fact we joined the rewards program and will look to stay at Holiday Inn in the future. October 27, 2013
Rated 5.0 out of 5.0 by ACCOMMODATING GUESTS I have stayed at this location many times on buisness travel. the staff is very accommodating and friendly. the rooms are very clean, and beds are very comfortable. October 22, 2013
Rated 5.0 out of 5.0 by Excellent The room was very nice and clean the staff were so welcoming and attentive.We enjoyed the excellent breakfast at ruby lounge October 20, 2013
Rated 5.0 out of 5.0 by Great experience My son was getting married near the hotel, so I blocked rooms here for my faily & our guests. The reservations manager Monica was extremely helpful, and worked with me on the rooms & the shuttle to & from the venue. The day before, the hotel manager made sure everything was just right. Check in for my guests went smoothly, as did the shuttle & check out. The day after the wedding, I realized that I had left my gown in the room, so housekeeping made sure it was brought downstairs & the front desk held it for me, so nothing would happen to it. I would recommend this property & all the staff to anyone looking for a place for your guests who are attending an event @ the many venues nearby. October 18, 2013
Rated 2.0 out of 5.0 by This one needs help! Holiday Inn really needs to do one of three things with the Totowa facility: 1) Remodel it completely; 2) Sell it; or 3) Tear it down. Though it looks fine from the highway, the building is old and timeworn, with dingy carpets, dim hallways, and scuffed furniture. Problems start right at the beginning, as the side facing the highway appears to be the entrance, but is actually the rear of the building. It took another ten minutes and several turns to find the entrance, due to lack of signage and a peculiar location behind two separate parking lots. A strange layout indeed, almost as though they are trying to hide from customers. My room overlooked a busy four lane highway, where truck traffic rumbled rumbled over a bridge at high speeds most of the night, making restful sleep nearly impossible. The immediate neighborhood is mostly industrial in nature, and not all conducive to walking or jogging. Hopefully the place has seen better days, but those are long past. October 14, 2013
Rated 4.0 out of 5.0 by reunion Everything about the hotel was good. The even provided shuttle service to our party so we did not have to drive afterwards. The only downside was the difficulty accessing the hotel from the thighway. October 2, 2013
Rated 5.0 out of 5.0 by Best kept secret! I love this Hotel. I never think of any other place to stay while visiting the NJ/NY area. The location is great. The Staff is Warm, friendly, helpful, attentive, without being invasive. Good parking access. Lovely, delicious, healthy Breakfast. I always try to make my next reservation before I leave the hotel, because I know this best kept secret hotel will not last forever! September 27, 2013
Rated 4.0 out of 5.0 by Nice Place Nice place to stay in North Jersey. Location: Conveniently located across the street (about a 2 minute walk) from the Bethwood, where our friends wedding was. We didnt even bother taking the shuttle since it was so close. Room: The bed in our room was SO COMFY! Could have laid there all day.. Staff: Staff was just OK, not all that friendly and slow as molasses.There was a line of about 10 people checking in and only 1 person working the desk. For events like weddings, they really should have 2 or more people working the desk, and should learn how to process the information quicker. We were in line for a while. Ammenities: Not sure if they have a pool or gym or anything like that. They do have lounge on third floor which is nice place to hang out. They offer breakfast in the morning which was decent..what you'd expect from a buffet breakfast. It is served in the Ruby Lounge which is quite nice. September 25, 2013
Rated 5.0 out of 5.0 by Surprisingly great I was in town for a shoot and I was really pleasantly surprised by how nice the space was. The manager, Mohem (sp?) was extremely gracious and helpful - he even remembered my name when I checked in! The rooms were spacious, the free breakfast buffet during the weekdays, clutch. If anyone finds themselves around Totowa, NJ - I would recommend they stay here. Super affordable! Also there is a pool (I didn't check it out, but another East Coast luxury). Best, J September 10, 2013
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