Rated 3.7 out of 5 by 23
Rated 4.0 out of 5.0 by Asahi Very confortable room and good services
Very confortable room and good services.
Very convenient shuttle bus from the airport.
November 16, 2013
Rated 5.0 out of 5.0 by john898 Comfort & Convenience
Great hotel with friendly staff.
Hotel gave address of Place de la Revolution which sat Nav could not pick up. In reality it comes under a different address which caused confusion when trying to locate Hotel at airport. Otherwise excellent.
November 2, 2013
Rated 5.0 out of 5.0 by SeanNH Staff
All staff were friendly and helpful. They understood and spoke English well enough to communicate with an English only speaking guest.
October 27, 2013
Rated 4.0 out of 5.0 by Jokhamis Confortable
Except Air Condition very noisy in the room.
October 23, 2013
Rated 1.0 out of 5.0 by VickiL Very hot room!!
Our first room was unbearably hot so when we went out to dinner we asked for the room and heating/cooling controls to be checked. We moved to the room next door which was cooler but then got hotter with the A/C on. We figured out the airvent had warm air coming out of it not the 10 degrees we had set the thermastat to. We again complained and were told by one member of staff that after a certain date the A/C within the bedrooms is turned off for the winter period - it had been 27 degrees that day! We were told the staff could do nothing and there was no management within the building to speak with. We had to sleep with the window open which made the room very noisey and we got little sleep!
A very poor experience and poor customer service!
October 2, 2013
Rated 1.0 out of 5.0 by Yepyep Didn't get the room I've booked !
The room is very noisy, not so clean that much, the smoke alert box is hanging from the ceiling and not fixed, a light bulb is broken... and the price is quite high (almost 200 € with the breakfast !)
When leaving early in the morning the hotel, as I was praying, I asked the mini-bus driver to wait a couple of second, she doesn't wanted and answered to take the next one that was in.... more than 20 minutes? Finaly, I went to airport by foot !
September 23, 2013
Rated 5.0 out of 5.0 by TravelingMan10 Great Experience
Did an overnight here prior to an early morning flight out of Toulouse airport. Staff very polite and helpful. Quick airport shuttle service starting at 5:15am if needed. Renovated rooms were very nice. Highly reccommended!
August 25, 2013
Rated 2.0 out of 5.0 by Decentj Rooms are awesome, Organisation is beyond terrible
We really liked the room, the comfort, everything was very clean BUT there is one main reason you check in into an airport hotel: you probably fly out the next morning. We had to catch our international flight at 6:30 AM from Toulouse Airport (there were some flights even going at 6), but the shuttle was not available due to being understaffed. While the lady I talked to was generally very nice, she didn't believe (!) me that there were international flights going so early. Sorry, but this is completely unacceptable for an airport hotel. Well, in the morning, we had to take a cab, and -surprise- 7 other people were waiting with us to go to the airport. I am a frequent traveller and this has never happened to me anywhere. Very very poor service quality. Unfortunately the hotel is too far away from the airport to just walk there.
August 25, 2013