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Rated 4.3 out of 5 by 220 reviewers.
Rated 3.0 out of 5.0 by Hotel experience A very charming retro dated interior a bit shabby chic. Bathrooms could do with an update as the bottom of the door had bubbled and blown, the shower recess had leaks and corrosion. Beds had only a doona no top sheet. Otherwise a very pleasant stay. November 14, 2014
Rated 4.0 out of 5.0 by very comfortable beds great soft beds very friendly staff great location right in the heart of Townsville city November 12, 2014
Rated 4.0 out of 5.0 by Great Location,Holiday Inn standard One of the better hotels in the Townsville area. Good for the business traveller or a weekend get away. November 11, 2014
Rated 5.0 out of 5.0 by great place spectacular view A great place to stay and relax close to all the attractions that Townsville has to offer, friendly staff and clean comfortable rooms cant wait to return for a longer stay. November 8, 2014
Rated 5.0 out of 5.0 by Relaxing Family Getaway Thank you Holiday Inn Townsville for our recent relaxing family holiday. It was great to be back and welcomed by the staff. Beds and rooms were comfortable, and we enjoyed the great buffet breakfasts each morning. Once again you were well positioned to where we needed to be during our stay - only minutes walk to the Gallery and local eateries. November 6, 2014
Rated 4.0 out of 5.0 by Friendly helpful staff. Awesome Breakfasts! We stayed in a Guest Room in October 2014 at the Townsville Holiday Inn. The presentation of the foyer, dining room and bedrooms were excellent. The staff were very friendly and helpful. The breakfast has a great selection of fruit and a nice selection of hot foods (different styles of eggs, to-die-for tomatoes and great selection of bacon). A good variety of hot and cold drinks. Just probably done with a few more different pastries. :) The bed was great. Extremely comfortable with some different selection of pillows (medium/firm, etc) Great idea! Great clean, fresh smelling room. The movies on the TV were too expensive to purchase however and the reception of the TV not crystal clear. Provide 24hr room service but would have liked a few more simple menu items like Wedges or Chips for the midnight munchies. Unfortunate couldn't walk out on the balcony either but not a deal breaker. Parking is slightly annoying but unable to help where the Inn is positioned. Good restaurants within walking distance and we had great North Queensland weather. Thank you to the staff at the Inn. They were all very pleasant and we enjoyed our stay. November 4, 2014
Rated 5.0 out of 5.0 by Great inner city Location. Good Staff. Good Value. There are some motels that make you feel at home. They go the "extra yard" to help their customers feel appreciated. Under the leadership of a new manager the Holiday Inn Townsville is developing a team culture that sets it aside for all other Townsville motels. Staff are happy. They smile. They welcome you. They know their regular customers and treat new customers as family members. It is not the "perfect" motel but it is regularly improving the quality and service required of a very good business motel. There is no doubt that the Townsville Holiday Inn (alias famous Sugar Shaker because it looks like a 1950's kitchen table sugar holder) should be on the list for your stay in Townsville. Value for money and central location make it a priority. November 3, 2014
Rated 4.0 out of 5.0 OLD BUT QUITE GOOD ROOMS ARE FINE, TV REMOTE WAS BARELY WORKING,BEDS WERE VERY COMFORTABLE. HAVE NO PROBLEM RECOMMENDING, BIGGEST PROBLEM HERE IS CARPARKING, TOO EXPENSIVE FOR HOTEL GUESTS AND VERY DODGY AREA OF A NIGHT TIME, VERY POOR October 29, 2014
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