Rated 4.0 out of 5.0 by Aaron100 Service with a smile!
Recently stayed for one night. The staff very helpful and always with a smile. The rooms are in good condition and specious. Nice pool on the roof. Will stay again if happens to be in the area. It looks perfectly alright from the outside. Not a newly build hotel but it seems the have done the maximum to make it in one line with other Holiday Inn brand hotels (that's why it is Holiday Inn and not Crowne Plaza or Intercontinental) plus the nice views from upper floors.
June 11, 2013
Rated 5.0 out of 5.0 by Paul00 Excellent great room
As patinum member I was upgraded to a suit ,great room I always get looked after at this hotel well done to Simon and the team.
June 3, 2013
Rated 5.0 out of 5.0 by Tracey1971 Tracey
The service from the front desk was wonderful, the room lovely, clean and comfortable. Breakfast the following morning was fantastic, everything you could ask for and more. It was delicious and again the service from those on hand was really delightful. Thanks very much would definately return and suggest others stay at the Holiday Inn.
June 2, 2013
Rated 3.0 out of 5.0 by Dimsim36 This visit
Stay frequently at this property and love it, however this time we were put in a room outside the lift which really is noisy and makes a sleep in impossible. Room decor filthy couch that dirty I just wouldn't sit on it my husband sat on it and was nearly sitting on ground as springs all broken on it. Very disappointed this time. However staff always happy and pleasant. I would still return but definitely not to that room.
May 30, 2013
Rated 5.0 out of 5.0 by samiam2 great value
attended every month,staffing excellent,comfortable beds, spacious bathroom, meals out of sight.
May 16, 2013
Rated 5.0 out of 5.0 by Motherhen Pillows and Staff
What a wonderful experience to have a choice of soft or firm pillows. They were a pleasure to sleep on, without waking up with a headache as is so often the case with the "wrong" pillow.
Also, our thanks to the staff who went out of their way to contact us after we had left the hotel, to advise that an acquaintance, who didn't even know our surname, was trying to make contact with us while we were still in Townsville.
It was really appreciated as our new-found friend took us out sightseeing, and then to a pretty spot for lunch. We had a wonderful few hours together before our flight departed.
Thank you to all.
May 15, 2013
Rated 4.0 out of 5.0 by SGPG Overall hotel was good for a business trip.
Hotel offers all the servies a person would need if they were staying there for business.
May 12, 2013
Rated 4.0 out of 5.0 by StevieF Ideal location if wanting to enjoy city nightlife.
Great customer service, ideal location. Will visit again.
May 11, 2013