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Rated 4.3 out of 5 by 258 reviewers.
Rated 5.0 out of 5.0 by Great service, friendly staff. My 4 day stay was hassle free, the staff were friendly and helpful. I could find no fault with the presentation of the room and facilities. March 3, 2015
Rated 4.0 out of 5.0 by Great Service Once again I enjoyed a stay at the Holiday Inn Townsville. As usual it lived up to my expectations and provided a much needed chance to relax during a very hectic travel schedule. From the greeting at the Front Desk you know you will be treated well throughout your stay. March 2, 2015
Rated 5.0 out of 5.0 Comfortable and great location Great place to stay, always get the best treatment, food is good, rooms are comfy and located next to all Townsville's attractions. February 26, 2015
Rated 5.0 out of 5.0 by Great hotel Friendly staff and excellent facilities. Great place to stay for business or leisure. February 16, 2015
Rated 2.0 out of 5.0 by poor booking in were checked in to a 1 bedroom unit with a view of the street when we booked a 2 bedroom unit with a view of the water. It was my fault because I had not rung the motel to confirm my internet booking (on their website). I eventually received some degree of service but by that stage most goodwill was gone. Was woken at 5am by noise in the room next door. On the good side, our 1 bedroom unit was comfortable, clean and well maintained. It was in a good location it was a shame we had a bad initial experience. February 12, 2015
Rated 3.0 out of 5.0 by The Noise !! Started on 7th floor then 9th but did not get away from noise until 17th floor and they only have 19 for rooms. If you can stand noise like being on a long flight any floor will do, otherwise you need to pay extra for top floors. The staff we found to be brilliant, the service and food were good. Location in central business district could not have been better. So you need to consider the good and the bad when deciding to use this hotel. February 10, 2015
Rated 5.0 out of 5.0 by Great staff Warm friendly staff and ambience was also very good. Good escape from the high temperatures and humidity too. Great sleep in confortable rooms. Malt whisky selection basic - especially with a Scottish manager! Recommended. February 9, 2015
Rated 5.0 out of 5.0 by Everything just right I can't say enough about the Holiday Inn Townsville. We were looked after from when we got there till we left and the staff are amazing. The room was excellent along with the views and cleanliness of the facilities. You really need to stay here and nowhere else like we are doing in the future . Thank you guys and gals. February 5, 2015
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