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Rated 4.3 out of 5 by 167 reviewers.
Rated 2.0 out of 5.0 by Memorable For All The Wrong Reasons. Late night reception service was not helpful and quite rude. Selections for late night room-service are poor and were even further limited during my stay and inedible when received. Services promised when paying for a deluxe room were not provided. On the positive side, the buffet breakfast was outstanding - I would return for breakfast only. Also, the Manager I spoke to on check-out acknowledged my complaints and assumed responsibility - a partial refund was offered and I was given the opportunity for further follow-up. July 25, 2014
Rated 4.0 out of 5.0 by Great Location We found this hotel to be in a great location, central to everything we would want to access. It is an easy stroll to The Strand and restaurant areas in town. Rooms are very clean and well maintained and comfortable. July 23, 2014
Rated 5.0 out of 5.0 by Wonderful and Lovely Staff Every time I stay at the Holiday Inn in Townsville their staff makes me feel at home. I've been staying at this hotel since 2007, mainly for business purposes. Being away from home for extended periods can be hard on you, but rest assure that Rebecca, Christy and Scott will make everything within their reach to make your stay a very pleasant one. Rebecca is absolutely stunning. July 23, 2014
Rated 5.0 out of 5.0 by Another good Townsville business visit Traveled to Townsville on business and i always stay at the Holiday Inn. Not only the hotel is clean/safe/great to stay at, the staff at this location is fantastic. July 17, 2014
Rated 5.0 out of 5.0 by great place to stay A pleasant hotel with very friendly and attentive staff July 16, 2014
Rated 5.0 out of 5.0 by Great holiday stay Room was great with an amazing view. Breakfast was delicious and with lots of choices. Staff very friendly and made us feel special. July 13, 2014
Rated 4.0 out of 5.0 by Great location Great location for taking in sights and attractions of Townsville. Rooms really comfortable and quality inclusions. July 10, 2014
Rated 5.0 out of 5.0 by Great Stay A good central place to stay in the city. Easy access to shopping and riverside venues. July 10, 2014
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