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Rated 4.3 out of 5 by 208 reviewers.
Rated 5.0 out of 5.0 by Great Service Thanks to Pipa we will now be staying at the Holiday Inn every time we are in Townsville, Pipa made the experience enjoyable and was extremely helpful through the whole process September 21, 2014
Rated 4.0 out of 5.0 by townsville trip place was good to stay at, inner CBD, no onsite parking, so valet or park down the road. cbd is a ghost town. September 21, 2014
Rated 5.0 out of 5.0 by Lovely view and very comfortable bed Michelle the front Office Manager was delightful. Manager very friendly and hospitable at welcome drinks. Enjoyed our stay so much we changed travel plans and stayed again a few days later September 20, 2014
Rated 4.0 out of 5.0 by Great Stay Great room, great bed. Excellent dining in Shiraz Restaurant, our waiter Scott was most helpful and helped make our stay enjoyable. Overall we had a good time. The front desk staff need to up their act though. September 19, 2014
Rated 3.0 out of 5.0 by Centrally Located Friendly staff, no concierge services, valet or assistance at check in. Not up to the standard you would expect. Have stayed here many times previously and service has declined. Rooms are dated and bathroom lighting was dreadful. September 15, 2014
Rated 5.0 out of 5.0 by Excellent, overall Have stayed 3 times now and will continue to do so, for convenience, service and comfort. The rooms are spacious, the beds are comfortable and check in is easy and friendly. A special mention to 'Kayla' and her amazing memory in recognising my friend and I from previous bookings. September 12, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff Hotel is very central to museums, restaurants, ferry terminal. A very clean hotel with good amenities. Very comfortable pillows. September 9, 2014
Rated 4.0 out of 5.0 by Nice hotel, good location for business Nice, central location, nice beds, great choice of pillows, a bit hard ti figure out the light switches location and operation. September 8, 2014
Rated 4.0 out of 5.0 Comfortable sleep and convenient location. Enjoyed the nice comfortable bed with the choice of soft or hard pillows making sleeping choosy and comfortable without any disturbances. This was a great relief after 12-13 hours being at the conference. Breakfast though had the same recipe served the entire time I spent there. If I had to stay few more days, I would have chosen to look for breakfast elsewhere. September 7, 2014
Rated 4.0 out of 5.0 by Business stat 4 days No problems, simple as that. Opposite Cowboys Leagues club and next to an Nightowl. Keep an out out vagrants once outside the hotel, they can be pushy! September 3, 2014
Rated 5.0 out of 5.0 by Great Central and Friendly Staff Have stayed here a few times and always find it very relaxing, central to what we need and very friendly and helpful staff. August 28, 2014
Rated 4.0 out of 5.0 by Central location, quiet room The hotel is in the centre of town and convenient for experiencing Townsville. The room was very quiet, we were hardly aware of other guests when in our room despite the hotel being heavily occupied. No street noise, or any disturbance. August 24, 2014
Rated 4.0 out of 5.0 by Good Times at the Sugar Shaker The Service at the Townsville Holiday Inn can not be beat. The rooms are good and the rooftop pool provides a great view of the town. Close to great dining, the good pubs, and the sunday market. An excellent value. August 23, 2014
Rated 5.0 out of 5.0 by Great Hotel We had a very enjoyable stay at Holiday Inn, conveniently located in the heart of the city attractions and restaurants. Very good room fantastic views an excellent bedding and pillows. Very professional and friendly staff, many thanks to Dane who was of great assistance. Lunch was good and great value, the buffet breakfast has a wide choice. Recommended hotel August 23, 2014
Rated 4.0 out of 5.0 by Townsville Break Comfortable, great location, practical and friendly. August 21, 2014
Rated 4.0 out of 5.0 by Lovely views and vibe Bigger than usual rooms with nice views - I liked the special pillows, this is a nice touch. No parking onsite, which was a hassle as I had to go down and move my car and pay for meter parking (2hrs max). August 20, 2014
Rated 4.0 out of 5.0 by An iconic hotel We have stayed at this hotel many times over the last twenty years. During this time we have witnessed wide variety in the quality of accomodation August 18, 2014
Rated 4.0 out of 5.0 by Lighting in bathroom Lighting above mirror in bathroom was very poor. Tap position in bathroom did not allow easy filling of jug. August 17, 2014
Rated 5.0 out of 5.0 by Comfortable, clean, efficient. We sought a comfortable and relaxing hotel for an overnight stop en route from Mt Isa (by road travel) to Canberra (by air). This hotel met our requirements fully. Our room had plenty of space and was comfortable. We slept well and enjoyed our dinner and breakfast. Staff were very helpful, friendly and efficient. We have already reported very favourably on this hotel to the travel agency which booked our travel. August 16, 2014
Rated 4.0 out of 5.0 by minor issues Not being told about no parking, Could have used help getting into the hotel but was not offered any Lack of towels Bed was too soft and woke up with a very sore back. Guest book was disgusting and had to ask for another. Dessert did not arrive Milk was off and therefore no coffee in the morning. However the staff were helpful when we left our toiletries in the car ( parked 2 streets away) so staff sent up toothbrushes and razor. Also bought up more towels as 2 were not enough for 4 people. Also morning staff more helpful in bringing down luggage August 14, 2014
Rated 5.0 out of 5.0 by Good sized room and wonderful staff We stayed in a King Bed Deluxe Suite for our most recent 10 day stay. The room provided plenty of space to relax. The lounge chairs were particularly comfortable. The view from the higher floors was really lovely. We stay here every year and the staff are always wonderfully helpful and can't do enough. August 13, 2014
Rated 5.0 out of 5.0 by Fine room and convenient location The hotel is situated in the centre of the city, within walking distance of many of its attractions and fine eating places. Our room was spacious and comfortable and staff were welcoming. August 13, 2014
Rated 5.0 out of 5.0 by Excellent staff The staff at Townsville are always extremely attentive and obliging. Although the hotel itself is probably due for refurbishment the excellent staff always go out of their way to make the stay as enjoyable as possible. August 12, 2014
Rated 4.0 out of 5.0 by Good Value Nice position, handy for everything, good restaurants nearby, nice breakfast. August 12, 2014
Rated 5.0 out of 5.0 by Great Position and service This is one of the older Hotels in Townsville but still one of the best. August 8, 2014
Rated 5.0 out of 5.0 by great location Fantastic location for our visit. Liked the security of the floor access. Unique building shape. August 7, 2014
Rated 4.0 out of 5.0 by centre of town Holiday inn, situated in the heart of town was a pleasant surprise. The lobby was spacious and staff were in attendance who very helpful. We were given an upgrade and the room was lovely. Breakfast was delicious and staff friendly and helpful. The only criticim I have is that the pool had no solar and was too cold to swim, the bathroom had no place for towels and the tv had problems with the sound. August 5, 2014
Rated 4.0 out of 5.0 by Townsville Holiday Inn Great place to relax after traveling from the United States only visit to Townsville for class! August 4, 2014
Rated 4.0 out of 5.0 by Excellent value for money Outward appearance of the hotel looks dated, however internal room fitout is modern and comfortable. Staff were bright, pleasant and efficient. August 1, 2014
Rated 5.0 out of 5.0 by Highly recommended You will not want to leave your bed, they are that comfy. The hotel is clean, the staff are extremely helpful and friendly. One of the best places I've stayed. July 31, 2014
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