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Rated 4.3 out of 5 by 220 reviewers.
Rated 4.0 out of 5.0 by Excellent position Comfortable hotel in good position for walking to shops, restaurants, bars and cafes October 29, 2014
Rated 5.0 out of 5.0 by Great stay Was more than pleased with the accommodation and service - beyond my expectations. October 26, 2014
Rated 5.0 out of 5.0 by great service comfortable bed the service was second to none from the friendly staff the rooms were so fresh and clean and the bed and pillows were amazing. only wished we called have stayed for longer... October 24, 2014
Rated 4.0 out of 5.0 by Staying at the Townsville Holiday Inn Centrally located and easy to find. Staff were excellent and welcoming. A slight problem with the room should not have an affect on the vast majority of guests but it affected my overall rating all the same. October 23, 2014
Rated 4.0 out of 5.0 by Enjoyable stay great staff My wife and I booked in for five nights as part of a group reunion from 5-10 Oct. We enjoyed the stay and intend to come back in 2016 for another reunion. This hotel is ideally placed for this type of activity as it is central to shopping and eating venues, and although there is no carpark in the hotel itself, the Holiday Inn has carspace available in a nearby building for it's clients. We met our friends in the bar lounge that has a large screen that was showing music clips. We asked about the NRL Grand Final and the bar staff obliged by changing channels...a great afternoon was had by all! The staff here are considerate and are pleased to assist in any way they can. Our room was clean and the bed and pillows are the best we have slept on, everybody commented on that as well as the good breakfast. See you in 2016 for our next reunion! October 14, 2014
Rated 5.0 out of 5.0 by great service do not understand why there is a charge on use of your internet wifi in the rooms, u could set a min down load service free for email use etc October 11, 2014
Rated 1.0 out of 5.0 by Worse IHG Property we have ever stayed in. Foyer Dirty. Fridge didn't work - advised staff - they brought up another it didn't work either......Got our esky from car and brought ice to keep our food cold. No help with bags on check-in or check-out. No priority check-in for Gold Members. October 10, 2014
Rated 4.0 out of 5.0 by Another great sleep As usual the staff at Townsville Holiday Inn were professional and the rooms were clean and quite. October 7, 2014
Rated 5.0 out of 5.0 by Enjoyable Stay After a long day acommpanied by 3 children once in the hotel I was able to relax the comfort of the room was great, the children settled down so easily they all slept well . The room was at a comfortable tempreture for sleeping . October 3, 2014
Rated 4.0 out of 5.0 by Clean The Holiday Inn Townsville has a great central location with access to many cafes, bars October 2, 2014
Rated 4.0 out of 5.0 by Only IHG in Townsville Only IHG in Townsville, so that is why I stay at the Holiday Inn and convenient location. September 30, 2014
Rated 5.0 out of 5.0 by Tried others but LOVE the Holiday Inn Townsville. I have been put up into a couple of other hotels in Townsville by my company, but, I have now put the Holiday Inn as my preferred Hotel. The staff are very courteous, pleasant and extremely helpful. The rooms are spacious and bright with a modern look and feel. Do yourself a favour and stay at the Holiday Inn. You will not be disappointed. September 25, 2014
Rated 5.0 out of 5.0 by Great Service Thanks to Pipa we will now be staying at the Holiday Inn every time we are in Townsville, Pipa made the experience enjoyable and was extremely helpful through the whole process September 21, 2014
Rated 4.0 out of 5.0 by townsville trip place was good to stay at, inner CBD, no onsite parking, so valet or park down the road. cbd is a ghost town. September 21, 2014
Rated 5.0 out of 5.0 by Lovely view and very comfortable bed Michelle the front Office Manager was delightful. Manager very friendly and hospitable at welcome drinks. Enjoyed our stay so much we changed travel plans and stayed again a few days later September 20, 2014
Rated 4.0 out of 5.0 by Great Stay Great room, great bed. Excellent dining in Shiraz Restaurant, our waiter Scott was most helpful and helped make our stay enjoyable. Overall we had a good time. The front desk staff need to up their act though. September 19, 2014
Rated 3.0 out of 5.0 by Centrally Located Friendly staff, no concierge services, valet or assistance at check in. Not up to the standard you would expect. Have stayed here many times previously and service has declined. Rooms are dated and bathroom lighting was dreadful. September 15, 2014
Rated 5.0 out of 5.0 by Excellent, overall Have stayed 3 times now and will continue to do so, for convenience, service and comfort. The rooms are spacious, the beds are comfortable and check in is easy and friendly. A special mention to 'Kayla' and her amazing memory in recognising my friend and I from previous bookings. September 12, 2014
Rated 5.0 out of 5.0 by Very friendly and helpful staff Hotel is very central to museums, restaurants, ferry terminal. A very clean hotel with good amenities. Very comfortable pillows. September 9, 2014
Rated 4.0 out of 5.0 by Nice hotel, good location for business Nice, central location, nice beds, great choice of pillows, a bit hard ti figure out the light switches location and operation. September 8, 2014
Rated 4.0 out of 5.0 Comfortable sleep and convenient location. Enjoyed the nice comfortable bed with the choice of soft or hard pillows making sleeping choosy and comfortable without any disturbances. This was a great relief after 12-13 hours being at the conference. Breakfast though had the same recipe served the entire time I spent there. If I had to stay few more days, I would have chosen to look for breakfast elsewhere. September 7, 2014
Rated 4.0 out of 5.0 by Business stat 4 days No problems, simple as that. Opposite Cowboys Leagues club and next to an Nightowl. Keep an out out vagrants once outside the hotel, they can be pushy! September 3, 2014
Rated 5.0 out of 5.0 by Great Central and Friendly Staff Have stayed here a few times and always find it very relaxing, central to what we need and very friendly and helpful staff. August 28, 2014
Rated 4.0 out of 5.0 by Central location, quiet room The hotel is in the centre of town and convenient for experiencing Townsville. The room was very quiet, we were hardly aware of other guests when in our room despite the hotel being heavily occupied. No street noise, or any disturbance. August 24, 2014
Rated 4.0 out of 5.0 by Good Times at the Sugar Shaker The Service at the Townsville Holiday Inn can not be beat. The rooms are good and the rooftop pool provides a great view of the town. Close to great dining, the good pubs, and the sunday market. An excellent value. August 23, 2014
Rated 5.0 out of 5.0 by Great Hotel We had a very enjoyable stay at Holiday Inn, conveniently located in the heart of the city attractions and restaurants. Very good room fantastic views an excellent bedding and pillows. Very professional and friendly staff, many thanks to Dane who was of great assistance. Lunch was good and great value, the buffet breakfast has a wide choice. Recommended hotel August 23, 2014
Rated 4.0 out of 5.0 by Townsville Break Comfortable, great location, practical and friendly. August 21, 2014
Rated 4.0 out of 5.0 by Lovely views and vibe Bigger than usual rooms with nice views - I liked the special pillows, this is a nice touch. No parking onsite, which was a hassle as I had to go down and move my car and pay for meter parking (2hrs max). August 20, 2014
Rated 4.0 out of 5.0 by An iconic hotel We have stayed at this hotel many times over the last twenty years. During this time we have witnessed wide variety in the quality of accomodation August 18, 2014
Rated 4.0 out of 5.0 by Lighting in bathroom Lighting above mirror in bathroom was very poor. Tap position in bathroom did not allow easy filling of jug. August 17, 2014
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