Rated 4.3 out of 5 by 72
Rated 4.0 out of 5.0 by Gianluca75 Very good
aybe the hotel tower need to be renewed since it seems a little old.
October 21, 2013
Rated 4.0 out of 5.0 by Kanai Very good bedding
My hotel of choice every time I come to Townsville. Very central and comfortable.
October 20, 2013
Rated 5.0 out of 5.0 by Ads72 Reception Staff
Very friendly staff at reception, who go out of their way to help.
October 18, 2013
Rated 5.0 out of 5.0 by Pabloako2 What a view!
Had a lovely weekend stay in the Holiday Inn Townsville. Check in Friday night was super easy and the reception staff were very friendly and check-in was a breeze.
We had a suite on the very top floor and the view to Magnetic Island was a lovely thing to wake up to each morning.
Room service was scrummy! (The restaurant is closed on a weekend, so the sports bar or room service was the only option.) Quite a few nice options on the menu and my wife who is quite fussy with food loved the the Butter chicken and had it three times in a row.
A nice relaxing weekend.
October 17, 2013
Rated 4.0 out of 5.0 by Allan88 Very nice bed. Exceptional service
Very large comfortable bed. Exceptional service even on a public holiday. Well worth considering staying at
October 13, 2013
Rated 3.0 out of 5.0 by Amanda15 Changes
Upon checking in told about changes to restaurant hours, once read the food option was disappointed nothing healthy mostly deep fried options.
Coffee in the breakfast area is constantly broken splatters everywhere and is terrible coffee, you can get better downstairs.
Noises the homeless people down stairs brawled on the two night that I was at the hotel the noise echoed of the water and was extremely noisy I spent a lot of time awake over two nights.
Not extremely happy at all.
October 13, 2013
Rated 5.0 out of 5.0 by RJ44 great hotel great value
Stayed at holiday inn on 6-09-2013 with my family it is a lovely property in Townsville central to everything great value and exceptional service.Great buffet Breakfast really good food and good service.
October 11, 2013
Rated 5.0 out of 5.0 by 4cleveland Comfort
I had the best night sleep ever, for the first night stay in a hotel. The bed was great as was the room and facilities. I hope the clown or clowns that organisted the e="early" wake up at 01.15am for the hotel guests got their just "rerward".
October 10, 2013
Rated 5.0 out of 5.0 by Dearyone Very Welcoming.
Staff very welcoming & great service with a smile. Amazing views & location perfect, short walk to Shops, Beach, Pubs & great Restaurants .Very comfortable bed, loved the choice of pillows available, room good size & clean.
October 6, 2013
Rated 5.0 out of 5.0 by Raekie Raekie
My children and I loved our stay and found everything about the Hotel clean, friendly, up market and welcoming. We needed directions to the Cowboys Stadium. A young waitress went out of her way to go to Reception while we were eating breakfast and brought back detailed maps for us to follow. We had not asked this of her and were so grateful and thankful for her service, kindness and pro active actions in assisting us. All the staff went Out of Their way to help. What a truly beautiful establishment you all have and should be seriously proud of yourselves. Management and Staff deserve big pats on the back for this Hotel. Thank you for precious memories you have left us with. Rae, Jay and Jack xxxxx
October 4, 2013
Rated 5.0 out of 5.0 by Petal15 clean and comfortable
beautiful room with great views, close to everything. Very comfortable bed, nice and clean with unbelievable service.
October 3, 2013
Rated 5.0 out of 5.0 by Kat69 Nice outlook great location.
This hotel is in a great location. close to all the restaurants . If you stay on a Sunday the markets are located in front of hotel.
All staff I spoke to at front desk and bar were friendly and helpful.
September 25, 2013
Rated 4.0 out of 5.0 by BrisBusiness Great customer service
Always reccommend this hotel for any type of business stay while inTownsville. Have been travelling to Townsville for business for over 5 years every month, and have always had a great stay at this hotel.
During my trip last week, I must commend the front office staff at reception, at the time of my check in there were numerous people waiting, they kept us all informed and apologised for the wait, there professionalism and going th extra mile, made the short wait some what enjoyable.
They always look after repeat stayers, and reward IHG members, that little personnal welcome or gesture, makes being away from the family a little less difficult.
The service you get from the staff at this hotel is excellant, if you want an enjoyable business stay, than stay here.
September 22, 2013
Rated 5.0 out of 5.0 by dye63 Great location and lovely room
Had a wonderful 2 nite stay here. Great motel, very central to everything we wanted especially with Cowboys Leagues Club across the road. Will definitely stay here again.
September 12, 2013
Rated 5.0 out of 5.0 by helter Very good breakfast
Very comfortable hotel, central to everything, very good food and service, reception very welcoming, great views from the bedroom very good value for money would stay there again and recommend the hotel friends
September 8, 2013
Rated 5.0 out of 5.0 by micden loved the view
We enjoyed our stay very much. The hotel was close to all the places we wanted to go, so all we had to do was walk there. We loved the view of the Townsville harbour. Our room was very comfortable and easy to relax in, in fact we enjoyed drinking our coffee on the balcony overlooking the harbour. The cleaners did an excellent job and the reception staff were courteous,friendly and very helpful. The only thing we didn't do there was eat. We'll have to try the food next time.
September 4, 2013
Rated 5.0 out of 5.0 by Brumenons Great Service
We received such great service at reception and by the Duty Manager. We had some issues with our room and it was rectified immediately.
We will be recommending Holiday Inn Townsville to our family and friends.
September 3, 2013
Rated 5.0 out of 5.0 by Chook1985 Great Food and Friendly Staff!
I stay at the Townsville Holiday Inn regulary on business and I'm always welcomed with a friendly smile. The staff are fantastic, always willing to help with anything I might need throughout my stay.
The Hotel is in a great location, central to town and only a short stroll to The Strand and all the great beaches. I regularly dine at the restaurant for both dinner and breakfast and im pleased with the variety and quality of food.
I would definitely recommend this to anyone. Thanks guys!
September 1, 2013
Rated 4.0 out of 5.0 by 1837 big rooms with everything you need.
The Sugar Shaker is close to most whether it be business or pleasure. Staff are great and make you feel welcome.
August 31, 2013
Rated 5.0 out of 5.0 by Kaka1 Impressive stay!!
I must say I had an absolutely fantastic stay! There is nothing overly important that I could possibly complain about. The service was second to none and nothing was an issue for them. The hotel in general was immaculately clean and tidy and fresh looking. The price was very affordable for what you get. The breakfast buffet was also a huge winner!
The only suggestion I have is for better lighting in the bathroom or perhaps a mirror in the main room so we can use the natural lighting from outside. This just made it hard to do makeup.
I also realise this is probably out of your hands, but onsite parking or a safe walkway from the (rundown) carpark to the hotel would seem alot more safer, especially at night.
Otherwise, I was extremely happy with my stay and will recommend and stay again!
Hope to see you soon!
August 29, 2013
Rated 4.0 out of 5.0 by Scott83 Would be a great stay but for a few bothersome issues
I have been staying at the Holiday Inn at Townsville for 6 weeks now and feel I am in as good a position as anyone to assess the Hotel.
Firstly, while the outside of the building and interior foyers and walkways may be begining to look old and drab, the rooms themselves look quite fresh and well maintained. It's not the place you would go for a romantic getawy, but if you were in town and looking simple for a place to rest your head, it is more then satisfactory.
The beds are comfy, climate control works, and there is sufficient pressure / hotwater in the shower. All potential issues I've encountered with other hotels.
I have two main gripes with the hotel, however they may not be an issue for other people.
The first is is their draconian policy of paid for WiFi. It boggles my mind why any modern hotel would charge for this now days. Perhaps charge a fee for heavy users, but it would be great to see a modest quota given to guests for free. I have traveled around the world a bit and have to say they are very far behind the times.
The second is the thoroughness of the cleaners. This would normally be a good thing, but there are somethings I want to leave out while I'm staying, such as the ironing board and iron. And there are somethings I wish to leave off, such as the bedside alarm clock that shines with the intensity of 10 suns.
The later is not such a big deal, but if any one from management is reading this, for the love of god, get with the times and give guest free wifi. In the age of smart phones and wireless tethering, I can't see many people opting to pay for this service, so make everyone's life easier and include it in the stay. *End Rant*
August 27, 2013
Rated 3.0 out of 5.0 by chrissie1998 good room size
would have been great to have a car parking ajoined to hotel. they need more luggage trolleys also. they only had 2 in hotel. need at least 10
August 22, 2013
Rated 5.0 out of 5.0 by Maireprairie 21st Party
We had a fabulous time at the Holiday inn for our nephews 21st. We were given a great rate for holding the party there as well. The room was lovely! We will definitely be staying there again!
August 21, 2013
Rated 4.0 out of 5.0 by BrisBusiness Great location
Overall its a great hotel to stay in while in Townsville.
August 18, 2013
Rated 5.0 out of 5.0 by nansret Beautiful hotel at a nice location
this is the second time stayed at this hotel. The rooms are clean the a location is great. the fitness room is a little small but it has the essentials. You have to pay for internet but it is cheaper than what I've seen that other hotels. Overall a great Hotel & I will stay here again.
August 17, 2013
Rated 4.0 out of 5.0 by Pittman Friendly Service
Fantastic place to stay. Would have loved to stay for more than one night. Beds were super comfortable and the staff were wonderful. Compliments to the chef and other staff for the lovely buffet breakfast. Awesome to wake up to the markets right outside the door on Sunday and everything is a stones throw away. Would definitely stay again. Cheers!
August 17, 2013
Rated 4.0 out of 5.0 by Melburnian Comfortable stay in the city centre
I always enjoy my stay at the Holiday Inn. The rooms are well presented, with unobstructed views from all rooms in the facility.
It is centrally located, with restaurants, supermarkets and entertainment all within a five minute walk.
The breakfast buffet is also quite nice, though they could invest in a slightly better coffee machine. That said, there is no shortage of coffee places nearby.
The rooftop pool area is spacious, and usually you'll have it all to yourself. Enjoy!
August 15, 2013
Rated 5.0 out of 5.0 by casper29 Excellent service & very clean rooms
Service was excellent & rooms were very clean & spacious.
Comfy bed & lots of pillows to choose from!
Thank you for a great stay in Townsville.
August 12, 2013
Rated 4.0 out of 5.0 by Grumpy101 Phone Booking Wrong.
The phone booking was wrong and I was booked in for a day more
I will not be using that booking method again.
The balcony was locked and no fresh air available.
The staff were great..The room was modern,clean and well
August 9, 2013
Rated 3.0 out of 5.0 by TonedF Good after initial problems
The room was booked four weeks in advance. We arrived at 1.45, room not ready, no valet parking service or secure parking as promised on website. Room still not ready at 2.30. Receptionist didn't know when it would be ready but could upgrade us if we paid more. I suggested this was a con to get more money. She backed down and said we could have the upgrade for no further cost. After that all was well, nice room, great breakfast at a reasonable price.
August 5, 2013