Rated 4.4 out of 5 by 65
Rated 5.0 out of 5.0 by sanbar53 nice stay
check in and lounge staff excellent. very enjoyable stay
November 23, 2013
Rated 4.0 out of 5.0 by slw818 food & beverage
Am accustomed to a complimentary breakfast. All that was offered was coffee in the room which was so weak it couldn't be drank (unless you like hot water). Coffee in lobby was horrible.
October 21, 2013
Rated 5.0 out of 5.0 by Freddie272 Amazing Experience!
This hotel was not only lovely, but the staff was very friendly and extremely helpful. Nathan at the front desks answered any questions we had and was very thorough in helping us find our way around town. The facility was clean and the rooms were very nice. The view from our room was beautiful. Seeing the Rockies first thing in the morning was great! All around great place!!
October 15, 2013
Rated 3.0 out of 5.0 by bowler57 Hotel accomodations good, but restaurant service poor
All of the hotel staff were very accomodating all the way from front desk to room service. Quick to assist and checking to make sure everything was okay.
The restaurant service however, left much to be desired. Going for a sandwich at lunch took 45 minutes to be served with only 3 other people present. On Sunday morning it took 1 and a half hours to served breakfast and some of our tournament bowlers present from across the state almost missed the start of their squad. Waitressed seemed to be hustling, so can only imagine the cooks are slow. My family owned a restaurant for several years and slow food prep on simple items was unacceptable.
October 9, 2013
Rated 5.0 out of 5.0 by chdeka Great stay.
Loved everything about this visit. It was a great start to a wonderful September trip.
October 3, 2013
Rated 4.0 out of 5.0 by DAF66 Breakfast
The offering for breakfast left much to be desired.
October 1, 2013
Rated 2.0 out of 5.0 by Texan60 Unpleasant Stay
Our stay at the Holiday Inn in Trinidad, Co was not a pleasant one.
From the moment we checked and we did not receive the usual welcome for Priority Platinum members, we should have know things would not be right. The room looked like it had not been dusted in weeks and there were sticky kids' hand prints on the window. I dusted and cleaned the windows myself. There were dishes and a dirty bathroom plunger outside the door. We removed these unsightly items.
The WiFi was awful, could only get the internet service in the lobby. Not very convenient for checking emails and getting any work accomplished.
I noticed one clerk left the main desk, unmanned, to go outside and smoke. I guess he figured he could answer calls on his cell phone but not too helpful when you are standing at the desk wanting help.
The staff member, Nathan, was friendly and knowledgeable. I wish the others were as conscious in their jobs as he was.
We stayed at the HIE in Raton, just the week before and the service was outstanding. Next time we will bypass the Holiday Inn in Trinidad and stay in Raton just a few miles away.
September 30, 2013
Rated 5.0 out of 5.0 by snowmdn Very comfortable
The staff at Holiday Inn Trinidad are exceptional - very friendly, helpful and professional. The rooms are pretty good, comfortable beds, clean updated bathrooms. My only complaint was a shower that didn't drain well.
September 30, 2013