Rated 4.0 out of 5 by 157
Rated 4.0 out of 5.0 by Xtremednz11 Great Sales Staff
I thought Kandice Drske was amazing. Some if my parents felt the hotel staff was rude and not accommodating. Overall I personally had a good experience.
July 2, 2014
Rated 4.0 out of 5.0 by wicked Terrible Odor
The entire 6th floor smelled like someone's armpit -- we had to hold our breath from the elevator to our room.
The outside of the elevator doors were really dirty, and the elevators took forever.
The room was average, and the staff was nice. Parking was easy, and it was convenient to the TPAC, which is why we were there.
July 2, 2014
Rated 5.0 out of 5.0 by KN00 Very nice two-room suite
The hotel's two-room suite was one of the nicer suites in which I have stayed. I really enjoyed this hotel. Although the menu was limited, the restaurant's food quality was excellent. The front desk staff were very friendly and capable, despite having a line of customers in the lobby and on the phone.
July 1, 2014
Rated 4.0 out of 5.0 by 11jccowboy great view, so so room.
nice stay just a few problems with the room. couldn't fix coffee in the room and the carpet was wet from a/c leaking,
June 25, 2014
Rated 5.0 out of 5.0 by Ray & Sue Excellent front desk
Associated with our Granddaughter's wedding, we rented three rooms and our son-in-law rented three rooms (most for two nights). On the groom's side,they rented that many rooms or more. The accommodations were very nice except for the very limited elevator service. The clerks at the front desk were extremely nice and helpful. The food in the restaurant was good but overpriced and the service was extremely slow. There were refrigerators in only two of our six rooms. I was disappointed that we did not get a discount for reserving six rooms and would have reserved more with lower rates.
June 25, 2014
Rated 4.0 out of 5.0 by Spdr3985 Comfortable bed, small bathroom.
I frequently stay at this property for business and the beds are always comfortable. The rooms are spacious. My only complaint about the rooms is the small size of the bathrooms. They are tiny. I have to practically wedge myself in between the sink and toilet just to close the door.
The food in the restaurant is always good; however, the service is less than desirable. Breakfast is the worst. I won't eat breakfast in the dining room again. Very hard to get waited on. Dinner is okay, but it takes a long time to get served. Need improvement.
Front desk staff is always courteous and helpful.
June 14, 2014
Rated 4.0 out of 5.0 by Pearl2010 Great location, friendly and helpul staff
I had only a short stay, but the location was very convenient, the services, including airport shuttle, were very good, and the staff was uniformly friendly and helpful.
June 12, 2014
Rated 5.0 out of 5.0 by 2bike Nice Beds
Beds are a great sleep! Real comfortable. TV is nice too and the remotes work. The little convenience coffee pot is a trick. Don't overfill or you'll have a mess! I didn't eat there this time but have in the past (breakfast buffet) and it was good.
June 11, 2014
Rated 3.0 out of 5.0 by wauley Comfortable Rooms once you access them
I would not recommend this facility ever. I would rather take 5 minutes and drive to something else. Bad parking facility, bad lighting, bad elevators and very poor restaurant. Worse is there is no access to anything else within walking distance after 5:00pm in this area of downtown Tulsa. I will not be back.
June 10, 2014
Rated 1.0 out of 5.0 by Gregh195291 uncleaned room
First day I returned at 3:30 pm and had to call to have room cleaned. Next day same thing so went to the bar to have a couple of drinks and wait for room to be cleaned. Returned to the room at 6pm and it still wasn't cleaned. Called front desk and they were indifferent. No one followed up and room never got cleaned. Nobody cares. I'm not coming back.
June 9, 2014
Rated 5.0 out of 5.0 by RockyRates Great downtown experience
This was a nice change of pace stay. A great hotel with a bar and restaurant worth patronizing. A rare occurrence in today's travel world. We'll stay again our next time in Tulsa.
June 8, 2014
Rated 5.0 out of 5.0 by bookwoman12 Nice hotel in downtown area
Very satisfactory night, comfortable beds, darkened room to aid in sleep, quiet. The only challenge was in parking the car as we could not at first find the way to the lobby from the garage. Staff was friendly and helpful.
June 6, 2014
Rated 3.0 out of 5.0 by progoose Out of focus
Wrong room asignments, Best room not given to the right person.
Phone never worked in 1 of the rooms.
ONLY 1 of the 2 gift baskets was delivered.
Reserved airport shuttle for wrong day and time.
Final bill was not correct for either room.
June 6, 2014
Rated 4.0 out of 5.0 by kalan One rude staff member ruined it all
Overall, this hotel is nice, and most of the staff were friendly and helpful. But one rude and UNhelpful staff member ruined the whole experience for my family. And that's a real shame because all the other staff were SO nice and friendly, and very helpful. The room and bath were smaller than I expected, but the beds were very comfortable. The parking garage can give you nightmares, it's so dark and dungeon-ing feeling. Again, I can't get past how rude the ONE staff member was; it totally wiped out all the good things I can remember about the rest of the staff were.
June 4, 2014
Rated 5.0 out of 5.0 by JonL23 Our stay in downtown Tulsa
My girlfriend and I had a wonderful stay at the Holiday Inn in downtown Tulsa. Comfortable bed, fast Wifi, and they even provided me transportation late at night for cigarettes from the gas station!
June 4, 2014
Rated 5.0 out of 5.0 by SEAJAMS000000000000000000 Last minute room...
Needed a last minute room and it happened to be during MayFest. Great location, easy access to the airport. Room was great, view fantastic. Only downside was the parking garage is having some construction going on, so it was tight moving around.
May 30, 2014
Rated 5.0 out of 5.0 by Dave Link Overall a great place
We got a great price on the room, and were able to pay parking for one even though we had 4 motorcycles in our group (we just kept them in one parking space). Beds were very comfortable and the AC worked great which is what we wanted after a long hot day on the road. We didn't do much at the hotel, but the staff we interacted with were friendly and no complaints. Even had a safe in the room which worked well for us.
Don't forget they have a shuttle. I think it runs 24 hours as we got dropped off and picked up in a bar district off 1st street (about 10pm & 2am I believe).
I'd recommend this place. Not super luxury, but a decent place and well worth the sale price we paid.
May 28, 2014
Rated 4.0 out of 5.0 by chrisMD Great Service ...
Stayed 3 nights during May Fest in Tulsa.
Room was clean and bed was comfortable.
Staff was very helpful, accommodating and polite.
Shuttle personnel were awesome.
Only con was the chairs in the attached Boulder Grill...really cheap dining chairs that need to be replaced.
May 22, 2014
Rated 1.0 out of 5.0 by tfarmerprzy2 Broken Disgusting Hot Tub & Bathroom
For starters, I don't believe the housekeepers look down when they clean, everything below eye level seemed to have a trace of hair, or dust. Between the sink and wall, a shelf area, possibly a cover for the sink plumbing, had hundreds of strands of hair on, the floor was also spotted with hair.
We visited the pool area to find no swim towels, the phone to call down to the front desk was not working. The hot tub jets were not working, The icing on the cake was how gross the water was, after climbing in I couldn't help but notice the huge amount of crud floating on top the water. The hot tub was also one of the coldest I've ever been in, in a hotel.
On a couple trips in the elevator, it smelt like a sewage plant, they must use it to transport garbage.
The gentleman at the bar was nice.
Our room was also to the back side of the elevator, and we could hear it running up and down all night. I thought it was traffic, she thought a thunderstorm, we were on the 15th floor, so no traffic noises with the balcony doors closed, and it was sunny skies our entire visit.
May 21, 2014
Rated 5.0 out of 5.0 by andynem Great experience
the staff at the Tulsa City Center Holiday Inn go above and beyond in meeting my needs. It's a pleasure to travel, knowing that i'm staying here. The Food and Beverage, and Catering departments are to be highly commended for their customer service and expertise. Thank you.
May 12, 2014
Rated 4.0 out of 5.0 by Guest050414 Great accommodations
Service was good, rooms were nice and clean, the only downside is parking. Parking garage is not in the best shape.
May 7, 2014
Rated 3.0 out of 5.0 by Daisy from Rog. Comfortable bed and pillows
Friendly and eager front desk personnel; best sleep I've had in a hotel; small bathroom; view from room nothing but old buildings; could not locate stairways to use instead of elevator as room card did not work in elevator when trying to select floor; restaurant was over priced, out of food ordered, small portions, and slow in service.
April 24, 2014
Rated 4.0 out of 5.0 by G-ma Becomming a regular
Hotel is less than 3 miles from both our daughters. This is our second time staying at hotel while visiting.... we will continue to stay at this hotel. It is an excellent price for the location! Very modern and clean. Only improvement would be to include breakfast.
April 23, 2014
Rated 5.0 out of 5.0 by cass66 Excellent as Usual
We have been staying here on a regular basis for nearly 3 years. Everything was great - as usual - in the hotel and dining room.
April 21, 2014
Rated 3.0 out of 5.0 by ParrotGambler OK room in Tulsa - large space
Great location for downtown.
When we arrived to room it was clean,
but they overdid it with the cleaning supplies.
Strong lemon smell. The room was also had plenty of space.
They could put more furniture in if they wanted.
Also not sure if this is normal but all drawers were open
and the AC filters were removed.
It was very noisy on our floor, maybe just some loud people
but due to thin walls heard people banging around at 3:00 AM.
So far all other IHG properties I have stayed in are much better
and better deals.
Also had an issue with parking, had to circle several times,
as no spots were available. Ended up making our own spot.
April 8, 2014
Rated 4.0 out of 5.0 by Jcastle64 breakfast
We were never waited on at tge breakfast buffet. No one ever came to take our beverage order. So we just used tge plastic cups and poured our own juice. Out of butter. Asked for butter at the buffet line. Waiter said he would get it for us. He asked another waiter to get it. Never happened. Three fourths of ghe way done eating we get the BILL! ! Yet not once did we see a waiter. We told that to the girl. Didn't apologize immediately. In fact she took off ghen came back. She had been anxious to gdt us to pay. She finally apologized as i once again stated my dissatisfaction and gave us a free drink. Big deal. Glad we only had to stay there one night!
April 2, 2014
Rated 5.0 out of 5.0 by JPK9 Good price for a convenient location
Stayed here 2 nights for business. The bones of the hotel are still old, but they did a good job updating. The staff was friendly and the hotel was easy to find. For convenience I ate at the restaurant in the Hotel and found it to be good but not great. The gym had a few pieces of cardio equipment, a small resistant weight machine and some free weights (up to 30lbs). It was nice to have a gym with free weights compared to the normal cardio only equipment. Overall, if in Tulsa I would recommend this hotel to others.
March 31, 2014
Rated 5.0 out of 5.0 by SBM2014 Great Service! Very Clean! Comfortable Beds!
Loved our stay here! Will be back next time we are in Tulsa
March 30, 2014
Rated 4.0 out of 5.0 by sleepswell Quiet rooms, friendly staff
I don't travel much and don't hang out in the hotel when I do. I had two dinners in the Boulder Cafe, and both were very tasty. The location was good for walking and more affordable than some other hotels just blocks away. They have a washer and dryer on each floor which I thought was a great amenity even though I didn't need to use them. I would stay here again.
March 28, 2014
Rated 2.0 out of 5.0 by sleepless in 402 Good hotel, bad room (read to know which room not to get)
First, the staff in this hotel are really nice. .
The problem though was when I was put in the room that backs onto the elevators. All night i heard a rumbling, (ok, think subway rumbling) and I called down to ask what it was, and they said there was construction. Well, it went on all night and all morning. By morning, I finally understood for certain it was the elevators, but by that time too late. Onward and upwards to my all day meetings.,,
I wish the staff had been kind enough not to place me in this room with the ridiculous noise issue. Other than that, the hotel is quite good. Won't be back though because of this experience.
March 21, 2014