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Rated 4.0 out of 5 by 167 reviewers.
Rated 5.0 out of 5.0 by Helpful Front Desk Staff I have stayed here three times, and every time the front desk staff has always been friendly, efficient, and competent. I call to make my reservations rather than making them on line. When I do, they are able to pull up all of my information, including my IHG rewards number, right away and my reservation is complete in just a minute. They just finished a complete remodel of the restaurant and bar. The rooms are spacious, nice, and clean. There is only one thing that I would like to see change, and that would be the ability for the A/C fan to continue to run after the thermostat reaches the set temperature. I like to hear the fan running instead of turning on and off all night. March 31, 2015
Rated 5.0 out of 5.0 by Facilities being under constuction Very fine and outstanding staff....little inconvenient as the facilities were under remodeling and construction. Shuttle bus could use a cleaning and update. March 27, 2015
Rated 5.0 out of 5.0 by great service Excellent check-in and check-out service. Our banquet service was superb. Have stayed there before and will do so again. I also will recommend the location to others. March 26, 2015
Rated 5.0 out of 5.0 by Business trip Very comfortable hotel. Great service and staff. Always willing to help. March 23, 2015
Rated 3.0 out of 5.0 by great value staff and service and great , parking and access limited, rooms and fixtures are dated but clean and functional March 16, 2015
Rated 5.0 out of 5.0 by weekend in Tyler at the Holiday Inn Clean, comfortable hotel - under renovations, but management is responsive and hotel is excellent value considering excellent night's sleep and safe, welcoming hotel. March 8, 2015
Rated 4.0 out of 5.0 by Comfortable bed The hotel is under going some major construction but our experience was a pleasant one for the one night we stayed. The room was clean and comfortable and the shower had excellent water pressure. We will be back in the area soon and will definitely stay here again. My only complaint was breakfast. There was no free continental breakfast as you would expect at a Holiday Inn. They only had a full breakfast buffet for $11. February 18, 2015
Rated 5.0 out of 5.0 by Home away from Home The staff at this location should train everyone in the entire chain. No matter what kind of day they are having , they treat you like royalty. Shout out to Teff, Anna. Terry, Pam, thank you for always making my day!!! :) February 17, 2015
  • 2015-04-01T13:26:11.103-05:00
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