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Rated 3.9 out of 5 by 173 reviewers.
Rated 5.0 out of 5.0 by Good Stay Good room, service, nice desk personnel, nothing further to say December 31, 2014
Rated 3.0 out of 5.0 by Time for serious updates My husband and I stay at IHG hotels very frequently and unfortunately, this hotel was a big disappointment. We were not greated as IHG members nor given any info about the hotel. Our room was hot and no way to turn down heat. A passing by maintenance worker said the thermostat wasn't working and gave us a fan, but still the only way to cool down the room was to open the door which you can't do all night and we stayed two nights. We ordered a movie which wouldn't come on, called front desk, and was told the technician had gone home, so they just credited our account. We wanted to order a movie because the tv channel selection was very poor and many of those channels wouldn't come on. This hotel is a Holidome from years past and needs updating to the 21st Century. December 27, 2014
Rated 5.0 out of 5.0 by Great Family Fun Great place to stay with a children. Tons of things for all ages. December 17, 2014
Rated 5.0 out of 5.0 by great pool and accomodations great place to stay, comfortable, very clean, great indoor pool. December 9, 2014
Rated 5.0 out of 5.0 by Excellent room We booked this room which was approx.. 30 miles from Morgantown. When leaving Morgantown traffic was so bad we had to take a longer route, which took us 50 min. The accommodations and staff were excellent.. Staff did not mention breakfast being offered as a separate purchase, and there was some question when we called ahead as to whether it could be added ($10 for two people) but they did accommodate us on arrival. Room was very clean and comfortable. We retired early and did hear conversations for a short while before we slept. I have asthma and had requested a nonsmoking room. It was one of the cleanest I have ever slept in in re: to air quality. It was a very pleasant stay. The return trip took 45 min. and the time it took to travel the 30 miles distance is the only deterrent in returning for another appointment in Morgantown. Thank you to the management and staff. November 25, 2014
Rated 5.0 out of 5.0 by excellent choice for whole family Hotel has everything you need to provide your family with activities, food, and relaxation. Staff was great!! Rooms were updated and very clean. November 20, 2014
Rated 1.0 out of 5.0 by Worst Holiday Inn This is the most run down Holiday Inn I've ever stayed at. I travel about 200 days per year and stay mostly at IHG properties, but will not stay at this one again. November 18, 2014
Rated 3.0 out of 5.0 by Poor Front Desk Reception Employee was sloppy in appearance and less than friendly. November 17, 2014
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