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Rated 3.7 out of 5 by 83 reviewers.
Rated 3.0 out of 5.0 by Average at Best My stay at this hotel this past weekend was not the best. I have stayed at your hotel several times in the past for various reasons. The inconvenience of not having a working ice machine on the floor we were located was frustrating; especially since there was not a refrigerator in our room. Since we stayed three nights, after the first night I told the maid service that our room didn’t need to be cleaned, but that we just needed new towels. However, after the second night we stayed, our room was not made up and new towels were not provided, even though she took the used towels from the floor. Also, as a repeated customer to your hotel it is unsatisfying to know that you will not accept a AAA discount or Government Rate discount on this specific weekend in February, but you accept the discount on other weekends that I have visited. February 27, 2014
Rated 5.0 out of 5.0 by Superb Quality Overall! My husband and I got the king jacuzzi suite last weekend. We were supposed to recieve flowers upon arrival but they didn't get the memo and the flower shop was already closed. We went to dinner for an hour and when we returned there was a beautiful boquet of a dozen red roses, vase and all! I'm still not sure how the manager pulled it off, but it was a great surprise! I can't wait to go back again! I would highly recommend this hotel. February 26, 2014
Rated 5.0 out of 5.0 by Fabulous Staff I am a platinum member and have stayed at Holiday Inns all over the country. This hotel has the best staff by far that I have ever experienced. Everyone was friendly, looked us in the eye when talking to us. The management did a fabulous job training the staff and should be proud of them. February 26, 2014
Rated 3.0 out of 5.0 by Hot room Had to run the A/C to keep the room from getting to hot. Very poor lighting in the bathroom. A special thanks to Diamond for her kindness and help. February 15, 2014
Rated 4.0 out of 5.0 by no internet I am on the road most of the week and I rely on the internet to get my business done at the end of the day. Not only reading email but sending quotes and answers to customer questions. The internet at this hotel was almost non-existent. It was beyond slow. I called the front desk and was told that the hotel was full and everyone was using the internet and that was why it was so slow. Here is a hint. If your hotel has 400 rooms you should assume that at times every room will want to use the internet. Plan on that and the next time it won't be so slow. Your service should have sufficient band width that no matter how many people are staying there they can all use it. January 26, 2014
Rated 5.0 out of 5.0 by Very clean and helpful professional staff I travel to Champaign about 10-12 times a year. I have stayed at almost all the hotels in the area. The Holiday Inn is an older property but you would not be disappointed by this property. It is well kept and updated. The staff is amazing, and the cleaning crew has the property in very nice comfortable condition. The only thing that was not up to par was the thermostat on the furnace! I had to keep it at 90 to maintain 70. I know the crew will have it resolved before m next stay. I would recommend this to anyone staying in the area! January 26, 2014
Rated 1.0 out of 5.0 by Old building I had to change rooms twice due to toilet and air conditioning not working. Staff was helpful but the hotel needs major updates. You will be rolling the dice if you choose to stay there. January 26, 2014
Rated 4.0 out of 5.0 by Clean room,friendly service Great location, the personnel are excellent, I will recommend to all relatives and friend Any time January 18, 2014
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