Rated 3.8 out of 5 by 222
Rated 4.0 out of 5.0 Noisy neighbors, but comfortable bed, clean bathroom
We had neighbors who stood outside in the hall talking loudly and slamming doors for quite some time. I realize that this is not the fault of the hotel, but it was difficult.
The room was immaculate, as was the bathroom. The beds were very comfortable. The restaurant adjoining the hotel served good food at a reasonable price.
All in all , our stay was pleasant, except for our neighbors.
April 22, 2015
Rated 5.0 out of 5.0 by dhrh relaxing
recent remodeling is great. glad to have plug-ins! baths need a fan.
April 22, 2015
Rated 5.0 out of 5.0 Beds
Great beds, Loved the extra pillows of different thicknesses. The service staff for our conference was superior. They were very aware of our needs and often suggested things they had that we could use, then went about providing them for us.
The only wait was for check in, which was not the receptionists fault. Some people booked a room and realized they had extra people come and needed to rebook and additional room to accommodate all of their party. The staff was very patient with them and able to accommodate their needs, even after they changed their minds a couple times during the process, requiring the staff to change the rooms around several times before the guest
April 21, 2015
Rated 4.0 out of 5.0 by xxxyyyzzz999 Adequate
Inside was a little beat up. It was noisy enough outside int he a.m. to wake me. Construction or trash perhaps. Plenty dark, nice clean room.
April 20, 2015
Rated 5.0 out of 5.0 by Northern Neighbor Nice remodel and friendly staff
Have stayed at this hotel about 5 times in the last year, but this was the first time in about 6 months, and was the best stay yet. The remodel really made the room a lot nicer than what they were previously. The staff as always was very friendly.
April 20, 2015
Rated 4.0 out of 5.0��by The K Squad great value
great value and the room was recently updated. We had some difficulties upon check-in but the front desk staff was wonderful
April 16, 2015
Rated 5.0 out of 5.0 by jeqanie-beanie Excellent facilities for a convention
the rooms were great, rooms for meetings were clean and comfortable.
It would be more satisfactory if you had a piano available for use. Numerous conventions need a piano. Music stores charge too much to rent one. Sometimes people will have a keyboard easy to bring, but that is a hassle.
You need a pianot!!!!!
April 15, 2015
Rated 5.0 out of 5.0 by LAnna56 The Staff went above and beyond
Unfortunately, I found myself in Des Moines for my sister's funeral. The staff was so compassionate and caring. They asked about me each morning and did everything they could to make my stay as comfortable as they could considering the circumstances. They were equally kind to a group of guests who were sight challenged. I highly recommend this property!!
April 9, 2015