Rated 3.9 out of 5 by 256
Rated 4.0 out of 5.0 by nana_1952 Hotel in general
I first of all want to say that Page did a very good job to make sure that all my needs were met when the reservations were made. The entire staff were very friendly and ready to help in anyway right down to tightening the bolt on the toilet seat. I know I will be making reservations again for next year's Iowa State Eagles Convention. Thank you for your service.
Mt. Pleasant, IA
July 4, 2015
Rated 1.0 out of 5.0 by Cindy89 Bad Experience
Place is a dump! Toilet broken, room stunk, carpet in room wet. Asked to be moved to another room and would not do it. We originally needed 2 beds when I booked reservation When we got there there was one bed. One of us had to sleep on a roll away for a week. Due to no rooms available. Dirty hallways, and elevator. Worse Holiday Inn I have ever stayed in. Front desk was rude when we checked in late at night.
July 1, 2015
Rated 5.0 out of 5.0 by Nick7490 Nice Hotel
We travel a lot for our kids softball and baseball tournaments so we see a lot of hotels. This hotel is by far the best for the rate. The hotel is very clean, pool area is very large but only problem was there was no hotel staff making sure the area was clean. The lobby area was very large and accommodated the large group we had. Overall this is a very nice hotel just wish rooms were a little bigger.
July 1, 2015
Rated 5.0 out of 5.0 by cbaaaaa Very clean and comfortable bed.
It was very clean and nice. I would definitely stay here again. We also ate at the restaurant Benigan's and the service was great! We had a large group for dinner and were served in a timely manner.
June 30, 2015
Rated 3.0 out of 5.0 by klfkansasbound Clean Rooms, Cranky Desk Clerk, HORRIBLE WiFi
Room was clean and comfortable, though a bit small. The hotel was absolutely packed. We called in a noise complaint and the staff took care of it within minutes. Pillows and bedding were nice, smelled good and were very clean.
Bathroom sink did not drain. We were too tired to call for service. Grouting on tile floor is dirty and looks old. Towels were nice and clean.
Staff at reception bawled us out for not letting them know ahead of time that we were traveling with a dog. I made my reservation in the IHG rewards app on my phone and there is no place to indicate pets. His pet rooms were full and he put on the fifth floor (very nice and quiet) but I could tell he was mad and bugged at us. Not a very nice reception. He kept saying I should have called ahead. Never have before, and never have been scolded about it. I paid the extra fee, no problem, filled out the papers, but the clerk could not let it go. Scolded me as I left about not letting them know about the dog. GEEZ LOUSIE. Our dog is quiet, doesn't shed, and spends her time in her kennel. I don't need lectures from a college kid on how to make a reservation! Really was not a nice way to start the visit.
The worst was the WiFi. We needed to do some business and were unable to load pages and email was like dial-up. I tried (without success) to watch a Netflix show on my iPad. It was the worst I've come across in a long time.
June 30, 2015
Rated 5.0 out of 5.0 by Dragonfly64 Great service
The front dest associates were very friendly and went out of their way to make our stay nice. The room was nice and comfortable.
June 25, 2015
Rated 3.0 out of 5.0 by Eqguy Makeover can't come fast enough
The hotels seems to be undergoing a total overhaul, which is great, but can't come soon enough. My room smelled like mildew, and the carpet was damp in a 4 foot wide area. The batteries were dead in the remote...always fun to get up every time you want to change the channel. And the outlets next to the bed didn't work. There were a lot of guests there for a conference, and they partied hard and loud, finally waking me up at 3 in the morning by pounding on random doors in the hall. There were a LOT of smokers hanging around outside both front and rear entrances. Parking was so scarce I had to park on the street. Not a very pleasant stay...and can't recommend...yet.
June 24, 2015
Rated 5.0 out of 5.0 by 564123 Clean and comfortable room
The only issue I had of the stay was the price. It was a little more expensive than I would like, but I had a great experience with my stay. I chose this place because of the location and good reviews. the Room was clean and comfortable.
June 22, 2015