Rated 4.2 out of 5 by 233
Rated 3.0 out of 5.0 by Unremarkable Experience Beer bottle caps and wasn't greeted - at all!
I've stayed at Holiday Inns around the country...about 26 times this year...and am always greeted when I approach the front desk. The front desk associate just looked at me. I provided my drivers license, credit card, as I always do and slid it across the counter. Still, no response. She took my information, had me initial and sign the folio and gave me the key. Apparently she had more important things to do. ...a simple 'good evening' or a warm smile would have been enough.
Found Corona bottle caps on the floor in my room. Not cool when you are traveling with young children.
Not a remarkable experience.
September 2, 2015
Rated 4.0 out of 5.0 by Nicole224 Comfortable bed and great service.
Great customer service - very friendly and went out of their way to answer all our questions and make sure our needs were met. The room was nice and bed was comfortable.
August 26, 2015
Rated 5.0 out of 5.0 by SnidelyWhiplash Quality stay
Room was nice and well-kept. Hotel has numerous amenities and easy to reach. Front desk and valet staff were helpful and friendly.
August 26, 2015
Rated 5.0 out of 5.0 by SusanO Vail Holiday Inn
This is a nice property. Good location, nice fireplaces, and good restaurant options. Being next door to Safeway is helpful. I've stayed in the privately owned condos, which are cool layouts, but both have not been updated for furniture, flooring in some time.
August 25, 2015
Rated 5.0 out of 5.0 by Jmfb Holiday inn in West Vail
I stay at a lot of Holiday Inns across the country, this one is always clean, and the staff is always cool!
August 24, 2015
Rated 5.0 out of 5.0 by DJMN1 Vail quality at a reasonable price
I've stayed at the Holiday Inn Vail twice now in as many months for medical reasons and have come away impressed both times.
The staff is very friendly, without being overbearing, and the rooms are nicely decorated, the beds are very comfortable and it's clean. It's conveniently located off the Hwy, near a grocery store and outside the overcrowded "upscale" areas. It also doesn't hurt that the breakfast restaurant off the lobby is the best in town.
Even the locals rave about the quality of the massage offered there, my only regret is I haven't had a chance to get one....yet!
I will be needing to go to Vail for medical treatments monthly for a while and won't stay anywhere else....oh, and I plan on working in a massage at least once.
August 22, 2015
Rated 5.0 out of 5.0 by Roadbuilder Relaxing getaway
Service was great. Food was great. Very clean and comfortable rooms.
August 20, 2015
Rated 5.0 out of 5.0 by Osama Omar Good staff
good stay overall; did not try swimming pool or fitness center
August 17, 2015