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Rated 4.1 out of 5 by 119 reviewers.
Rated 2.0 out of 5.0 by Not happy with the $25 Mandatory Valet! Reservation clearly states valet is optional twice yet it isn't so. Been staying here for years, no need for this service. The hotel has ample parking adjacent to the hotel. They will also request you to sign a form that they are not responsible for damage or theft yet you won't even have your keys! If they want to implement the program they need to make it very clear when booking. Valet for business people is a real inconvenience. Our vehicles are sometimes our office and if we need that one thing we forgot we can't just run down & get it. December 14, 2014
Rated 2.0 out of 5.0 by Mandatory Park fee My opinion of this hotel was immediately tainted, when I was told there was a mandatory valet parking fee. If I am paying for a hotel room, why is it too much to ask for the hotel provide me parking at no cost? This hotel is not in the main resort area, where a parking fee is justified. I found the tall hotel host to be rude whenever I asked my hotel bill or asked for direction to the ski area. The hotel manager Diego was good to work with. The hotel has free shuttle service to the resort, but it is apparent the driver expect tips to drop you off during night time hours. December 11, 2014
Rated 4.0 out of 5.0 by Work Trip The hotel stay was very nice overall. The only thing I didn't like was the required valet parking at an extra cost. December 8, 2014
Rated 3.0 out of 5.0 by Not okay Required valet parking. Charged me to park my car at a hotel I was already paying to stay at. Ridiculous! Will not be staying there again for that reason alone. December 6, 2014
Rated 3.0 out of 5.0 by Business in Vail The rooms are small, however I was there for business and did not spend a lot of time in the room. The mandatory Valet parking has some room for improvement. December 4, 2014
Rated 5.0 out of 5.0 by Great people run this place Greg an Martina are awesome! Diego has good crew up front! December 2, 2014
Rated 5.0 out of 5.0 by Caring Staff The front desk staff went out of their way for us! I was traveling with my elderly father for medical reasons. They bent over backwards to help accommodate our special needs. I can't say thank you enough!!! December 1, 2014
Rated 5.0 out of 5.0 by Friendly Great friendly service. Accomadated us to come in early and then have to leave early because of the snowstorm. November 30, 2014
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