Rated 5.0 out of 5.0 by klingers290 Great place to stay
Front desk staff is exceptional! Friendly and helpful.
May 14, 2013
Rated 5.0 out of 5.0 by mjrider Clean room; wonderful shower and great pillows.
Was initially reluctant to stay at a Holiday Inn, remembering some bad experiences in some of the older venues. Then discovered it's in the Intercontinental group and decided to give it a try. My experience was very positive and will definitely return in a few weeks when I am back in the area for business purposes. Highly recommend this particular location.
May 8, 2013
Rated 5.0 out of 5.0 by DabbySue Outstanding staff!
The staff is super, rembers the guests, their room preferences, etc. and always accommodates your needs. Rooms are clean and comfortable. I always receive a voucher for a free glass of wine, beer or well drink in the restaurant. It can be used for coffee or tea as well. Nice touch. Good value for the price
April 25, 2013
Rated 3.0 out of 5.0 by traveling6 Comfortable but disappointed
We were disappointed that the hot tub did not work and was luke warm. The pool was filled with large weeds despite the large creepy crawler vacuum in the water. The computers worked very slowly so after a 13 hour drive we had to stand in line while the front desk tried to check us in. They did not honor priority club first.
April 8, 2013
Rated 5.0 out of 5.0 by rnnurseoncall EASTER WEEKEND
This is the Hotel I stay at the most when I visit Valdosta!
April 5, 2013
Rated 2.0 out of 5.0 by tribeofjudah7 Not up to Holiday Inn standards
Unfortunately we had a problem with the thermostats not working properly and in one of our rooms not working at all. There were dirty linens in the sofa beds on both stays in this hotel which were about 10 days apart. The staff on the second of our stays was gracious and tried to help but because the hotel was full I had to call several times to get the thermostat looked at and fresh linens. There were issues with the room that I addressed to the front desk on the first of our two stays and when we returned to the same exact room the issues had not been dealt with. We are platinum members and when another guest was given a "goody" bag I inquired why we did not receive any and they questioned our status. That should be in the computer with our reservations and I had a card to prove it. It was just not up to the standards that we associate with Holiday Inn and for the amount of money we spent on rooms we will not be using this hotel again. I am sorry this is a harsh review but it is honest.
April 4, 2013
Rated 5.0 out of 5.0 by Ladyfinger Spring break
We had long difficult drive towards Florida. And hotel was full but staff handled the crowds well and got us to our rooms quickly. Rooms were quiet and beds, pillows very comfortable. Would stay there again. The pool was outside so it could not be used in cooler weather.
April 4, 2013
Rated 1.0 out of 5.0 by JDELuke137 Dirty Room - Twice in a Row. Won't be staying here again.
Several weeks ago I stayed here and was put in a room with a filthy toilet and some else s hair in the bed. After a less than concerned clerk finally moved me to a new cleaner room - I had to go down to get the key - I just decided they must be having a bad day. So a few weeks later I booked a room there again. Being more cautious this time I immediately checked the bathroom and pulled the covers down to check the bed. Dirty toilet, and again, some else's hair in the bed. This time the clerk was much more courteous and had keys to a different room But as I was bring my luggage in he asked me to wait to talk to his manager. He went in the office, but I could see through the window that the manager headed the other way. I told the clerk that I didn't have time to stand around waiting on her since she obviously wasn't concerned with a customer who encountered a dirty room. I later received a call in my room from her. After announcing she was the "assistant GM" she proceeded to tell me she was sorry, but I could tell she wasn't really concerned - more bored than anything else. She said she was talking to her sales director about another customer issue, probably associated with selling a block of dirty rooms to someone.
I won't be staying at this location again, and I've reported the issue to our corporate travel department. Hopefully they will be removed from our approved hotel list - I wouldn't want anyone else to have to stay in a dirty room.
April 1, 2013