Rated 4.5 out of 5 by 114
Rated 4.0 out of 5.0 by cmhc20135710 Staff and service
excellence service and staff are very kind and good
December 3, 2013
Rated 5.0 out of 5.0 by WindyM Convenient and Comfortable
I appreciated the convenience of being close to the Canada Line and VGH. The room was beyond what I expected and the bed was comfortable. The front desk staff was friendly and knowledgeable of the area. I will definitely stay here again. Thank you!
December 3, 2013
Rated 5.0 out of 5.0 by Gordon99 Remarkable cleaning staff!
My wife was to return to our room, having just received day surgery for a torn shoulder tendon. One hour prior to her return, I requested that the cleaning staff (who were working well down our hallway), have the room cleaned earlier than normal, to make her return nondisruptive. The cleaning staff, could not have been more accomodating. Furthermore, they noticed me down the hall getting ice for my wife's shoulder about 2 hours later, and kindly asked how my wife was doing. Special foods from the restaraunt were no problem, and the room service couldn't have been friendlier or more caring.
December 1, 2013
Rated 5.0 out of 5.0 by katde very comfortable and quiet
an excellent stay - close to hospital and changed my rate to medical which was appreciated! Quiet clean room - very friendly staff - good restaurant. Will stay here again!
November 19, 2013
Rated 5.0 out of 5.0 by asdasdada Comfortable bed and great service
Stay at this hotel several times, never disappoints.
November 16, 2013
Rated 5.0 out of 5.0 by Hahnda Nice room. Good location
My wife and I would definitely stay here again. I was in town for a visit to the hospital. It's a short walk (10 min) and a very central location for anything you want to do downtown. 2 blocks to a sky train station that will take you anywhere you need to go. The hotel was nice and clean, the room was clean, quiet, and looks to be recently renovated. A nice, comfortable stay. We will be back.
November 11, 2013
Rated 3.0 out of 5.0 by Lizze Staff
I was waiting to be seated at the restaurant/lounge for several minutes. I was a lone woman and felt conspicuous. At the time (6:30) I saw only one staff member. shortly after I was seated several staff members appeared and the service was good after that.
November 10, 2013
Rated 5.0 out of 5.0 by Jrchaleil Best Stay In Years
Great stay, amazing sleep and very clean and quiet
Restaurant was great and the staff for it were so fun and attentive to our service.
All staff were polite and helpful, swimming pool was amazing (only wish they had a hot tub haha)
Easy location to get to via skytrain and right next to the hospital if you have an appointment, which i did.
My wife and I are planning to stay again in a few months at this same location because the experience was that good ;)
November 9, 2013