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Rated 4.6 out of 5 by 435 reviewers.
Rated 4.0 out of 5.0 by Too Pricey We stayed there at the medical rate and still It as very expensive especially since you have to add parking on top of that. The staff were friendly and informative. The server in the restaurant/bar was very good. I was very disappointed to pay that much and have plastic drinking glasses in our room. We would like to have opened a window but were unable too. The bed was comfy and the room was clean. The carpet needs to be cleaned or updated. There should be 2 comfortable chairs for relaxing in. View was good June 28, 2015
Rated 5.0 out of 5.0 by Great location and value The Holiday Inn Vancouver-Center Broadway served as a great hotel for our first visit to Vancouver. While it is somewhat removed from the downtown area, it was easy access into the city via the sky train station 3 blocks away. This also allowed for the price to be more affordable. The onsite restaurant provided substantial buffet breakfasts everyday. There are also several restaurants nearby in the area. A place we really enjoyed one night was the Rogue restaurant two blocks away across the street. Walking to the sky train station every day was a breeze. You will pass a Blenz coffee shop and a Starbucks if you want to enjoy a coffee for your trip into the city, which takes about 10 to 15 minutes max. Finally, the staff were very accommodating and helpful regarding our tourist needs. All in all, my wife and I had a very enjoyable stay for a very fair price. June 27, 2015
Rated 5.0 out of 5.0 by Hotel moderne et confortable, très bien desservi par les transports. Chambre moderne, confortable et très propre. Belle salle de bain. Connexion internet ultra rapide, gratuite et sans soucis. Le personnel est courtois et sympathique. Solide buffet de petit déjeuner avec des Dim Sum frais tous les matins. L'hôtel est super bien desservi par le réseau de métro et de bus. Accès au centre ville en 10 minutes ! Supermarchés et restaurants juste à coté. Ballades autour de False Bay et Olympic Village tous proches. June 27, 2015
Rated 4.0 out of 5.0 by Thank you to staff member I see that the manager reads and replies to reviews so I would like to commend a front desk employee Amanda for going beyond to help us out. My husband and I stayed at this hotel for 2 nights before an Alaska cruise. Thursday night my husband became ill from what we assumed was food poisoning (not from the hotel restaurant). We normally sleep in different rooms due to health and snoring issues. We were in a room with a queen sized bed and with him ill neither of us slept well and I was dreading another night in that room. On Friday morning I asked a young man at the front desk if we could change to a double room, "Oh no, we are all booked up, no open rooms." I realized that but figured some people hadn't checked in yet so couldn't THEY use a queen room? Frustrated, I returned to our room and my sick husband. Later I went down for breakfast and tried again, this time speaking with Amanda. She promptly looked and found a double room one floor down and gave me a new key and offered to have someone come and help us move when we were ready. The room turned out to be larger and just seemed "brighter". (Maybe that was just my attitude ;-) But I do want to commend Amanda that by making just a minimal amount of effort, she made 2 guests very happy and comfortable. June 26, 2015
Rated 2.0 out of 5.0 by Poor value Location was good but extremely poor value for the price paid. I have stayed in many hotels and this was by far the worst value. June 24, 2015
Rated 4.0 out of 5.0 by Meeting my expectations Overall I cannot complain with the service recieved. Which in the grand scheme of things I guess rates this hotel pretty good. Everything was clean and bright. This hotel does not stand out as exceptional but I did enjoy my stay. June 22, 2015
Rated 4.0 out of 5.0 by Clean room and helpful staff. The room was large, comfortable and clean. We loved the balcony and the view. But, it would have been nice if there were a couple of chairs and a little table on the balcony itself. The staff were friendly and always willing to help with any inquiries. The maid service was excellent. The hotel is central and only minutes to most of the places we wanted to visit. And it is easy to drive to for someone unfamiliar with the city. We did feel the parking fee was somewhat high though. One final minor issue. We did not realise Holiday Inn had a points incentive until now. It would have been helpful to have someone mention this at checkin. June 21, 2015
Rated 4.0 out of 5.0 by Great place, wonderful staff ! By far the best Holiday Inn in downtown Vancouver, rooms are comfortable and staff are very friendly. Enjoyed the breakfast buffet before heading downtown to do our business. June 20, 2015
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