Rated 4.5 out of 5 by 117
Rated 5.0 out of 5.0 by GFK01 Great Staff and Service
This was our second stay at this property. As before, everything was great. Will stay again
January 2, 2013
Rated 4.0 out of 5.0 by Bowser We will be back
We've been here before and feel like we are coming home each time we return. Staff go out of their way to make us feel welcome. The location is convenient with easy access for parking. Our room was attractive and clean. Lovely view. The bed and linen was superb. The only thing that detracted from the total comfort of our room was a rather noisy fan on the heater. Compared to the noise level of other hotels we've stayed in, we do not consider this a huge issue.
January 2, 2013
Rated 5.0 out of 5.0 by LJJA Too bad I could only stay one night
After staying in several Hotels over the past year I was totally surprised what a wonderful Hotel this is.
Its in a great area of the City as well.
Room was great as well as the food.
Hope to go back for a longer stay the next time.
December 12, 2012
Rated 4.0 out of 5.0 by Patricia1627 Long stay while working
your staff make the hotel!!! I really liked my room because I had to stay 9 nights so being in 1627 made my stay very pleasant. I cannot imagine staying in the other side of the hotel on the 10th floor ( no fridge , less view, poor Internet, etc) would have been a less happy stay. Thanks. And great beds.
December 8, 2012
Rated 5.0 out of 5.0 by stormygsd Always a great experience
I had surgery the day after I checked in and was recuperating the next couple of days. The staff were extremely helpful in meeting me requests for any assistance i needed.
December 7, 2012
Rated 5.0 out of 5.0 by bmed44 Great Stay
I thoroughly enjoyed the newly renovated hotel. The front staff was receptive and friendly and the room was excellent. The location is situated amongst coffee shops and good restaurants and a quick drive/ bus downtown. There is a great little work out room and pool. I'd stay there again in a second.
December 7, 2012
Rated 4.0 out of 5.0 by VanIsl123 I can't say enough good things about this hotel.
Our family is going through a challenging time and we were spending a lot of time at the hospital nearby. We needed accommodation that was clean, convenient, and comfortable. We needed a place to relax and unwind after a long, difficult day. The Holiday Inn Express on West Broadway is all of this and more. The staff is friendly and helpful. There's a restaurant and bar. The food is great. Room service was prompt. If we needed anything else, it was just out the door on Broadway.
I highly recommend this hotel!!
December 4, 2012
Rated 4.0 out of 5.0 by lewizofoz Friendly staff and upgraded rooms make for a pleasant stay
Friendly staff and upgraded rooms make for a pleasant stay. I have staying at this hotel on business trips for over 8 years - highly recommended, especially convenient for public transit. Newly upgraded room and facilities are a big plus
November 29, 2012
Rated 5.0 out of 5.0 by Hereandnow Comfortable bed and great service
Highly recommend the newly renovated hotel, and will revisit in the future.
November 28, 2012
Rated 2.0 out of 5.0 by Dre80 Requested late check out and did not comply
Everything started out great - we were in Vancouver from Edmonton for a Medical procedure and We asked them for a late check out that they were OK with. We then went up to the room and the key would not work. I went down stairs and got new keys - they did not work - I then called down and they sent someone up to open the door. We then went ouut for supper and the hotel said they would have it fixed when we got back. When we got back the key still did not work - they sent someone else up and he coulnt get the keys to work so they moved us rooms. We then went to bed and left in the AM for the appointemnt. We came back at about 11 AM (regualr check out is 12 and they extended ours untill 2). When we got off the elevator our room door was open and the room was being cleaned already - I HAD NOT EVEN CHECKED OUT YET. we wanted the late checkout so my wife could have a rest after her procedure and now that the room was being cleaned I went down to check out. The front desk just said o well - sorry - you must have taken your bags with you and they just though you left - I told him that why would I just leave when I requested a late check out and this was just 11:00 am. Very unprocessional.
November 20, 2012
Rated 5.0 out of 5.0 by Topher1948 All the comforts...
I recently spent a weekend in Vancouver and stayed at this Holiday Inn in the South Granville district instead of downtown because it was closer to the person I was visiting. What can I say, reviewing Holiday Inns gets a bit repetitive after a while because I have yet to find a bad one. The hotel has recently been renovated and they have done a great job. First off, the rate was very affordable, especially because the hotels downtown are gouging people left and right, yet the hotel is about a $10 cab ride, a short bus trip or a nice walk from downtown. The room was clean, well appointed, had a big flat screen TV and a very comfortable bed. Not to mention great views especially if you ask for a higher floor. The bathroom was super, with very nice amenities. If I had one small complaint it would be the "free" WiFi. It is free but it is so spotty that I gave up using it out of frustration. I have found this in other hotel chains too that offer "free" WiFi and even paid WiFi - they are either throttling the bandwidth to the barest minimum or haven't yet heard of a link load balancer (Google it).
Another bonus of staying here was the proximity to South Granville itself. If you are unfamiliar with this district, you are missing a major part of Vancouver. It is a mini downtown with fantastic shops, restaurants, bars, cafes and people. And a special thanks goes out to the hotel's very friendly staff at the front desk and in the restaurant (great breakfast by the way). If you are looking for an affordable, very nice hotel in Vancouver, this one is highly recommended.
November 16, 2012
Rated 5.0 out of 5.0 by Katej Great hotel
Nicely refurbished. Very quiet and comfortable. Reasonable price for parking. Didn't eat at hotel so didn't give rating.
November 14, 2012
Rated 4.0 out of 5.0 by tl66 Our first trip to go to the BC Cancer Agency
From the girls who took care of us and our room on the 11th floor. To the front desk staff and the fellows that got us the wheelchair. And to Carolin, Sandi, Tracy, and Vui in the restaurant.....especially the care that Sandi took with my wife in this difficult time....THANK YOU for your support and understanding!! My wife and I felt like we were on a cruise ship, due to the attentiveness of all employees we came into contact with at the Holiday Inn. T & L
November 7, 2012
Rated 5.0 out of 5.0 by Jimbo12345 Buffet and Renovations
The renovations they have finally completed are amazing. The rooms are really nice. I highly recommend this location.
Front desk staff was super nice.
As well the buffet was wonderful, lots of selection.
November 5, 2012
Rated 5.0 out of 5.0 by nikihokie Very satisfied
Excellent location -I usually travel alone and feel very safe in the area, even at night, coming and going from the hotel.
Also, excellent transition from the Canada Line in from the airport - only a block and a half down West Broadway to the hotel.
I have considered staying elsewhere,a but always return to Holiday Inn, for the convenience, cleanliness and reasonable rates.
Staff very friendly and accommodating (early check-in when available; holding of bags in event of a late evening flight)
I do miss the sauna, but the fitness/pool is very nice.
October 29, 2012
Rated 5.0 out of 5.0 by canadatraveljunkie A Great Experpience Start to Finish
We booked at the Holiday Inn on Broadway because of its location. We had no idea that our experience was going to be simply outstanding from the moment we arrived until the time that we checked out. The front desk staff were friendly, efficient and welcoming and we appreciated the phone call later on from the night manager thanking us for our business. The highlight of our stay, though, was the incredible dinner we had in the restaurant. Neither of us could recall a better meal anywhere. The food was superb and the service impeccable. It was all just great! We will be back and that's a fact!
October 29, 2012
Rated 4.0 out of 5.0 by menno43 great value -central location
If you want good value and a central location south of the city center, this is it.
pool is great for kids, kids eat free,
renovated rooms, great restraunts nearby.
October 25, 2012
Rated 5.0 out of 5.0 by Doris1986 very convenient
It locates on Broadway street, only 3 blocks away from the subway station - Broadway city hall. Cafes and London Drug Store and Organic Market nearby.And Canda Post Office. Room is big with reasonable fee. will consider this hotel when I go to Van next time. Good experience in there.
October 24, 2012
Rated 5.0 out of 5.0 by Daphne Great hotel
Wonderful hotel, beautiful comfortable room, accommodating special need (5 extra pillows) pleasant staff, clean, great location close to Canada Line, fantastic value.
Overall highly recommended.
October 13, 2012