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Rated 4.5 out of 5 by 236 reviewers.
Rated 5.0 out of 5.0 by Great service and good location Booked this last minute on wedding deal because I had to be in Vancouver for a wedding. All downtown locations were fully booked. The location is just right. Close to the sky train for me to access the airport for a quick departure and close to downtown as well. Highly recommended. August 3, 2013
Rated 5.0 out of 5.0 by Comfortable and Convenient Very good location, can walk to the sea and skytrain station, the hotel is just 5 mins waling from the station. There are many restaurants and shopping areas around as well. July 29, 2013
Rated 5.0 out of 5.0 by Lovely Renovated Hotel The Vancouver Center Holiday Inn Hotel was exquisite and just beautiful. We really enjoyed staying the renovated hotel. Having the small fridge, daily newspaper, and the gorgeous view of the mountains bordering Vancouver was great. The only problem we had was the use of the remote control for the flatscreen tv. It didn't work well no matter where we used it (wouldn't work up close nor a bit of way from the tv). But all in all, the hotel room was fantastic. The hotel is only about a 5-7 minute walking distance to the subway station. July 24, 2013
Rated 4.0 out of 5.0 by IHG Vancouver Nice location, rooms pretty standard, thought rate was high. Staff friendly and courteous, major problems with hotel keys, didn't work often, but manager was great about it, but still inconvenient. July 21, 2013
Rated 5.0 out of 5.0 by Had a great time! I really enjoyed my stay at the Holiday Inn. I was very comfortable in my room, which was quiet, despite the fact that it was located right beside the elevator. It was very clean, the staff were friendly, and as a woman traveling alone, I felt safe and secure. The location was great, and everything I needed was very close by. I was only staying in Vancouver for two nights, but I most definitely would like to come back, stay longer, and stay at this same location! Thank you for making my stay so enjoyable. July 19, 2013
Rated 5.0 out of 5.0 by Good location I would stay at this Holiday Inn again. Easy to access from the airport with a great view to Downtown Vancouver. Skytrain station is nearby but you could even walk to Downtown Vancouver which is what I did. July 14, 2013
Rated 4.0 out of 5.0 by pleasure travel Friendly and helpful staff. Great location close to subway. easy access to downtown and airport. July 10, 2013
Rated 5.0 out of 5.0 by Truly excellent service, comfortable rooms, and great location! I travel a lot. This is THE BEST hotel I've stayed at in Vancouver in the 15+ years I've been going to Vancouver for business and/or pleasure. This time my husband and I went to Vancouver for Canada Day, and we thoroughly enjoyed our stay. The location is great. Our new favorite coffee shop is at the corner. It is an easy and picturesque walk to Granville Island from the hotel. The front desk staff-each and every one of the staff-was personable and professional. We felt "at home." The room was comfortable and cozy. We slept well each night of our stay. Yes, this is now our #1 choice in hotels in Vancouver. We will be back!!! Thanks for giving us a terrific experience. July 8, 2013
Rated 1.0 out of 5.0 by Don't do the breakfast option We paid to have breakfast include with our stay. BIG MISTAKE. I was given coupons from the front desk for the breakfast from the restaurant in the hotel...there was no mention of the limit on the coupons, and the staff in the hotel said we could use it for whatever we want. Upon check out we were charged for our breakfast, bringing it to the front desk person was a nightmare, what should of been a quick 30.00 credit became a huge issue with the front desk person saying he couldn't give me a credit...really over 30.00. I left the hotel very unhappy at the service, this was a no it turned out 3 hours later I had a voicemail from the manage saying that the server from the restaurant charged it incorrectly and the situation had been corrected. I guess I'm not happy with how the matter was handle. Very unprofessional of the part of the hotel over a 30.00 breakfast bill..considering I paid for a package...I'm not sure if I would use Holiday Hotels as a whole again...I believe in service! July 8, 2013
Rated 5.0 out of 5.0 by Very Plesantly Surprised and Happy The renovated rooms were better than I expected for the Holiday Inn. The Bedroom and Bathroom were spotless with very nice furnishings. Stayed in 2 rooms as I visited whistler in between and both were identical. Two types of pillows on the bed soft and firms. I am used to soft feather pillows and this more than met the mark. Room cleaning service was very accommodating allowing us to sleep in and still come back to a beautiful room in short order. Accessories in the Bathroom exceeded that of 5 star hotels and the assortment of towels etc were soft and clean. Would recommend anyone stay in this hotel without a second thought. Very central for Vancouver and close to all amenities. July 8, 2013
Rated 4.0 out of 5.0 by RETURN TO VANCOUVER CENTER We have stayed at this hotel on 3 previous occasions over the years. The hotel has been refurbished since our previous visit and the convenience of the location has been improved with the opening of the CANADA LINE and the general redevelopment of "CAMBIE VILLAGE" The view from the higher floors remains one of the best in Vancouver. The staff were very good - cheerful and efficient and the breakfast buffet very good value. July 3, 2013
Rated 4.0 out of 5.0 by Great get away! Our stay at the Holiday Inn on Broadway was great! The renovations are lovely and rooms are great. Staff we all friendly and helpful, except for a glitch when making the reservation and then trying to make a bit of a change. But the staff at the hotel were most helpful in fixing the error for me. July 2, 2013
Rated 4.0 out of 5.0 by Good location Lovely view from room. Staff welcoming and helpful. Its just a shame you have to pay for the carpark. July 1, 2013
Rated 4.0 out of 5.0 by I would definitely recommend Stayed two nights. When I arrived I was given an upgrade to a balcony room (no extra charge). The room was really nice and the staff was excellent. On-site restaurant was very good and the location was close to so many cool things. We walked everywhere and felt really safe. I would definitely stay there again and recommend it to anyone. July 1, 2013
Rated 3.0 out of 5.0 by not for e-lite members no complimentary parking no complimentary breakfast why stay here :( June 25, 2013
Rated 5.0 out of 5.0 by Great visit to Vancouver Excellent guest service and amenities although our stay was a short visit to Vancouver. June 20, 2013
Rated 5.0 out of 5.0 by Bed VERY comfortable. Didn t want to leave! Right from check in to leaving had great service. Nothing negative to say! View from my room beautiful. Will stay there again and ask for same room in case it would be possible. THANK YOU! June 19, 2013
Rated 5.0 out of 5.0 by Good hotel, perfectly located to Downtown and Airport Tho hotel is nice, staff is very friendly. It isperfectly located to Downtown (bus 17 "Downtown" or Canada Line metro at station "Broadway City Hall") and Airport (Canada Line metro at station "Broadway City Hall"). When walking down Heather Street and crossing the avenue, you quickly reach the waterfront, with a beatutiful view onto Downtown. Then walk left to Grandville Island in about 20 minutes. From there, take one of the small ferries to the other side and continue your walk towards downtown or Stanley Park. June 16, 2013
Rated 5.0 out of 5.0 by Spacious clean room Nice, large room with comfy beds and clean surroundings. June 15, 2013
Rated 3.0 out of 5.0 by Balcony I'm disabled and in wheelchair room, no access to balcony as 2 very large steps to enter balcony.f you open balcony door there is no way to close door as it cannoto be reached. Bathroom tpo small as wheelchair cannot turn in it. Unacceptable for today and a holiday inn. As room is not truly wheelchair accessible it should not be stated, If I cannot access all facilities should be notified as such by staff and at the very least should not pay full price. June 10, 2013
Rated 5.0 out of 5.0 by Excellent accommodation and exceptional service The staff were very welcoming and ensured that we had everything we needed. My wife and I had my mother travelling with us who is quite elderly and requires a wheelchair. The staff arranged transport for us to the concert downtown, ensuring the taxi was aware that there was a wheelchair. The room was exceptional with respect to the facilities and the cleanliness. My mother's room was excellent with respect to accessibility to the washroom/bathroom facilities. The breakfast was very good - great variety included in the room price and staff there were caring and offered a high level of service. Thanking you Ian June 8, 2013
Rated 5.0 out of 5.0 by An excellent value in downtown Vancouver The service at the front desk was outstanding across a half-dozen different individuals. Rooms are clean and neat. The rate was very good. Recommended. June 7, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service but poor breakfast I stayed in the hotel for 4 nights on a business trip. It was overall a good experience with a comfy bed and really helpful staff. As I had a fair bit of work to do during my stay I appreciated a reasonably sized desk with convenient electricity sockets as well as free wifi. However: - the wifi needs logging in on a website every time you restart the computer which was a little annoying. - The breakfast buffet had nothing healthy to eat except for fresh fruit. There is no real dark bread, no skimmed milk, no sugarless cereal (simple oatmeal?) and absolute zero vegetables - as if it was illegal. For my European taste it made the breakfast indulgent the first morning and plain disappointing every morning after that. Final remark on location: It is a good place to explore the city as a tourist however on future business trips I will seriously consider something more downtown to reduce the taxi rides to meetings. May 24, 2013
Rated 5.0 out of 5.0 by My First time but won't be my last. Lovely! My first visit to the beautiful city of Vancouver so I didn't know if I was making the best choice for the city, however, this hotel hit the right spot from the warm welcome to my very comfortable king bed room with a wonderful view from the balcony of the Vancouver skyline with the mountains as the back drop. The bistro/lounge gives excellent service with a reasonably priced menu. All the staff were friendly and courteous. For those who want to eat outside the hotel there are many eateries close by. This year in July 2013 the Priority Rewards club gets a revamp, a new name and new benefits, with some better reward opportunities and will be called the IHG Rewards Club, so look out for those exciting changes. As an IHG Platinum Elite Ambassador for ten years, I can highly recommend this hotel and the IHG free rewards program. I am truly looking forward to visiting again. May 20, 2013
Rated 4.0 out of 5.0 by Medical Stay Obviously a good choice for any medical stay for VGH or Cambie Center. It is close by to these locations. Staff were very good, rooms very nice. Only complaints: standard definition TV??who does that anymore? $17 a day to park? How else would you get to this hotel, might as well include it in the price. Food (breakfast) was not very good, I'd try somewhere else. May 20, 2013
Rated 4.0 out of 5.0 by raining vancouver with GPS easy to find; parking no problem and close to the subway. May 19, 2013
Rated 5.0 out of 5.0 by Perfect spot for base to see town Buy a "all day ticket" and use Sky train + water taxi + water bus to see all of Vancouver and North shore. May 12, 2013
Rated 4.0 out of 5.0 by Staying I was there for 9 nights ... I had a great view room and as usual it was the staff that made my stay happy !!! May 12, 2013
Rated 5.0 out of 5.0 by Great room and perfect location This is a great location for visiting Vancouver. Located just blocks away from Granville Island, easy access to downtown and clean comfortable rooms. My pet peeve when I traveled for business was not enough electrical outlets, this room solves the problem. There is a power bar built in to the very large desk. My wife and I travel with a fair amount of photography equipment and this room was ideal. The room was clean and very quiet and we had a great weekend stay. The staff were very attentive and professional. I have stayed in many Holiday Inns over the years and this one ranks up at the top for its staff and overall quality. May 7, 2013
Rated 5.0 out of 5.0 by Vancouver for work and play Bookend of a work-vacation-work trip to the West Coast. Great staff - nice renovations. April 24, 2013
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