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Rated 4.5 out of 5 by 251 reviewers.
Rated 5.0 out of 5.0 by Well run establishment! We were very impressed with the management. When the restaurant was unexpectedly crowded, workers were brought in fron offices and elsewhere to help. Ditto for when the front desk had a line. Everyone seemed to be trained to help where needed with a smile. September 24, 2013
Rated 5.0 out of 5.0 by Great stay in Vancouver Friendliest staff at any hotel we have stayed at. Rooms were clean and comfortable, if a little small, and th view was outstanding! Close to a beautiful walk along False Creek to Granville Island and the sky train for easy access to everything. September 4, 2013
Rated 5.0 out of 5.0 by Great location We pick this hotel because of its location. Near to sky train and shopping. The hotel is bright and very friendly. Rooms are clean and bright. We have stayed at holiday inns here and in kelowna and service is always great. Will always stay here when we come to Vancouver. Only thing was we found the fridge when we were leaving as we checked the draws and cupboards. It was in a cupboard... :/ September 1, 2013
Rated 5.0 out of 5.0 by this was a safe haven from the storm. If you have any dealings with childrens and womens hospital and need an awsome peaceful place with great staff this is the place for you. We always try to stay here if we can find them not booked full. We have a terminal child six months old with a life expectancy of two years or less and this is the place close to everthing you could want. The staff in all the areas food housekeeping room service front desk you name it treated us wonderfully. In our situation as a walking mine field for good and bad memories as we take this journey with our child we all tread carefully but there was nothing but good memories made here. September 1, 2013
Rated 4.0 out of 5.0 by Comfie but not relaxed Room very clean and comfortable, but a little small. WIFI average: not fast. Anti-slamming door system very poor. Slamming doors kept us awake most of the night from other rooms. Breakfast not included. August 28, 2013
Rated 5.0 out of 5.0 by A wonderful stay! We truly enjoyed our stay at the delightfully remodeled Holiday Inn. The room was most comfortable and the pool very enjoyable. The view was spectacular, especially of the sunsets. The breakfasts at the hotel restaurant were delicious. The location was perfect for us. Thanks to all the staff. August 27, 2013
Rated 5.0 out of 5.0 by Bright and light on broadway Excellent location, super friendly staff. Parking and pool. it's hard to find a family room which accommodates two adults and two young teens but the combination of two doubles and a sofa bed does the trick. August 24, 2013
Rated 5.0 out of 5.0 excellent staff The front desk staff greeted us with professionalism and warmth, the room steward was efficient and friendly, the café staff helpful and attentive.....thank you to your staff for making our stay very enjoyable! August 22, 2013
Rated 5.0 out of 5.0 by Everything worked. What more can I say, everything worked the way it was supposed to, the staff were very nice and the medical room rate made it that much better. The meals were good but I can not understand why chefs think that rock hard veggies are the way to go. I like my veggies cooked so that I can chew them. August 19, 2013
Rated 4.0 out of 5.0 by Friendly staff This hotel is like a hidden gem. The place looks very modern and clean from top to bottom. The staff were amazing and on top of everything. My only complaint was the busy street below. Being from the suburbs I found it hard to sleep. If that is something you are used to then this is the place to stay. August 14, 2013
Rated 4.0 out of 5.0 by We had the DING DING room The check-in experience was very friendly and expeditious. The lobby was very clean and fresh. Parking was adequate but moderately expensive. The room as always in our experience with Holiday Inns was also spotless, well appointed and comfortable. The problem with the room we were registered in is that it was directly across the hallway from a double bank of elevators. Every time the elevator doors were opened or closed the bell rang twice. We were unfortunately in a rush to check in and to get to an appointment and we did not return to the hotel until 3am. The DING DING started about 6a.m. and continued constantly through the morning until we just gave up trying to sleep and checked out. We brought the issue to the checkout clerk's attention and she kindly apologized but in future if you have any intention of sleeping at this hotel I recommend that you request a room at the END OF THE HALLWAY. August 12, 2013
Rated 5.0 out of 5.0 by Nice clean room with a view We enjoyed our stay at the Holiday Inn on Broadway in Vancouver. Very good location with close access to public transportation. Very good mattress for comfortable sleep. We would consider this hotel on our future travels again. Thanks to a all the very friendly and helpful staff! August 12, 2013
Rated 4.0 out of 5.0 by Comfortable bed and great service I found that we had to wait until after the 3pm checkin time to get into our room. Since I was there for medical reasons, it was a little trying as I was exhausted from flying. But overall the hospitality from the staff was very good. Our restaurant meal was ok, but not over the top as I expected. But, having said that, we would certainly recommend your hotel to others, and stay there again when we are in Vancouver. August 10, 2013
Rated 5.0 out of 5.0 by An amazing hotel to stay in Whenever i need to stay in Vancouver, I stay at this Holiday Inn. The rooms are beautiful, quiet and luxurious. Everyone is helpful, polite and courteous. If i had one con it is that the main elevators are very slow as a result of being used by housekeeping staff. I have no problem with riding an elevator with employees, but cleaning carts and such not only take up a lot of space, but the trip down form the 16th floor, or back up extremely long as I managed to hit the "milk run" often.. stopping at every floor for staff to get on or off as they moved from one floor to the next. Regardless, I will definitely stay here again and again. I love this hotel! August 7, 2013
Rated 5.0 out of 5.0 by Stay summary We thoroughly enjoyed our stay at the hotel. The reception staff was very friendly and responded quickly to our needs. August 5, 2013
Rated 5.0 out of 5.0 by Great service and good location Booked this last minute on wedding deal because I had to be in Vancouver for a wedding. All downtown locations were fully booked. The location is just right. Close to the sky train for me to access the airport for a quick departure and close to downtown as well. Highly recommended. August 3, 2013
Rated 5.0 out of 5.0 by Comfortable and Convenient Very good location, can walk to the sea and skytrain station, the hotel is just 5 mins waling from the station. There are many restaurants and shopping areas around as well. July 29, 2013
Rated 5.0 out of 5.0 by Lovely Renovated Hotel The Vancouver Center Holiday Inn Hotel was exquisite and just beautiful. We really enjoyed staying the renovated hotel. Having the small fridge, daily newspaper, and the gorgeous view of the mountains bordering Vancouver was great. The only problem we had was the use of the remote control for the flatscreen tv. It didn't work well no matter where we used it (wouldn't work up close nor a bit of way from the tv). But all in all, the hotel room was fantastic. The hotel is only about a 5-7 minute walking distance to the subway station. July 24, 2013
Rated 4.0 out of 5.0 by IHG Vancouver Nice location, rooms pretty standard, thought rate was high. Staff friendly and courteous, major problems with hotel keys, didn't work often, but manager was great about it, but still inconvenient. July 21, 2013
Rated 5.0 out of 5.0 by Had a great time! I really enjoyed my stay at the Holiday Inn. I was very comfortable in my room, which was quiet, despite the fact that it was located right beside the elevator. It was very clean, the staff were friendly, and as a woman traveling alone, I felt safe and secure. The location was great, and everything I needed was very close by. I was only staying in Vancouver for two nights, but I most definitely would like to come back, stay longer, and stay at this same location! Thank you for making my stay so enjoyable. July 19, 2013
Rated 5.0 out of 5.0 by Good location I would stay at this Holiday Inn again. Easy to access from the airport with a great view to Downtown Vancouver. Skytrain station is nearby but you could even walk to Downtown Vancouver which is what I did. July 14, 2013
Rated 4.0 out of 5.0 by pleasure travel Friendly and helpful staff. Great location close to subway. easy access to downtown and airport. July 10, 2013
Rated 5.0 out of 5.0 by Truly excellent service, comfortable rooms, and great location! I travel a lot. This is THE BEST hotel I've stayed at in Vancouver in the 15+ years I've been going to Vancouver for business and/or pleasure. This time my husband and I went to Vancouver for Canada Day, and we thoroughly enjoyed our stay. The location is great. Our new favorite coffee shop is at the corner. It is an easy and picturesque walk to Granville Island from the hotel. The front desk staff-each and every one of the staff-was personable and professional. We felt "at home." The room was comfortable and cozy. We slept well each night of our stay. Yes, this is now our #1 choice in hotels in Vancouver. We will be back!!! Thanks for giving us a terrific experience. July 8, 2013
Rated 1.0 out of 5.0 by Don't do the breakfast option We paid to have breakfast include with our stay. BIG MISTAKE. I was given coupons from the front desk for the breakfast from the restaurant in the hotel...there was no mention of the limit on the coupons, and the staff in the hotel said we could use it for whatever we want. Upon check out we were charged for our breakfast, bringing it to the front desk person was a nightmare, what should of been a quick 30.00 credit became a huge issue with the front desk person saying he couldn't give me a credit...really over 30.00. I left the hotel very unhappy at the service, this was a no brainer..as it turned out 3 hours later I had a voicemail from the manage saying that the server from the restaurant charged it incorrectly and the situation had been corrected. I guess I'm not happy with how the matter was handle. Very unprofessional of the part of the hotel over a 30.00 breakfast bill..considering I paid for a package...I'm not sure if I would use Holiday Hotels as a whole again...I believe in service! July 8, 2013
Rated 5.0 out of 5.0 by Very Plesantly Surprised and Happy The renovated rooms were better than I expected for the Holiday Inn. The Bedroom and Bathroom were spotless with very nice furnishings. Stayed in 2 rooms as I visited whistler in between and both were identical. Two types of pillows on the bed soft and firms. I am used to soft feather pillows and this more than met the mark. Room cleaning service was very accommodating allowing us to sleep in and still come back to a beautiful room in short order. Accessories in the Bathroom exceeded that of 5 star hotels and the assortment of towels etc were soft and clean. Would recommend anyone stay in this hotel without a second thought. Very central for Vancouver and close to all amenities. July 8, 2013
Rated 4.0 out of 5.0 by RETURN TO VANCOUVER CENTER We have stayed at this hotel on 3 previous occasions over the years. The hotel has been refurbished since our previous visit and the convenience of the location has been improved with the opening of the CANADA LINE and the general redevelopment of "CAMBIE VILLAGE" The view from the higher floors remains one of the best in Vancouver. The staff were very good - cheerful and efficient and the breakfast buffet very good value. July 3, 2013
Rated 4.0 out of 5.0 by Great get away! Our stay at the Holiday Inn on Broadway was great! The renovations are lovely and rooms are great. Staff we all friendly and helpful, except for a glitch when making the reservation and then trying to make a bit of a change. But the staff at the hotel were most helpful in fixing the error for me. July 2, 2013
Rated 4.0 out of 5.0 by Good location Lovely view from room. Staff welcoming and helpful. Its just a shame you have to pay for the carpark. July 1, 2013
Rated 4.0 out of 5.0 by I would definitely recommend Stayed two nights. When I arrived I was given an upgrade to a balcony room (no extra charge). The room was really nice and the staff was excellent. On-site restaurant was very good and the location was close to so many cool things. We walked everywhere and felt really safe. I would definitely stay there again and recommend it to anyone. July 1, 2013
Rated 3.0 out of 5.0 by not for e-lite members no complimentary parking no complimentary breakfast why stay here :( June 25, 2013
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