Rated 4.6 out of 5 by 191
Rated 5.0 out of 5.0 by Dave and Charlene Ohio Excellent staff and experience.
What a wonderful place to stay prior to our cruise. We meet a lot of special people during our stay. Within walking distance to several attractions, and the bus stop to downtown Vancouver..
Sam was incredible with his service to us. He made sure our every question was answered and our every need fulfilled.
My only suggestion would be that when quests are flying in and need to be picked up at the airport, they understand they must call for pickup.
Thanks for a great stay.
Dave and Charlene
June 8, 2014
Rated 5.0 out of 5.0 by PEP Air Riverport
Nice quiet place for our AGM and Exec meetings. Meeting rooms and staff were very good.
June 4, 2014
Rated 4.0 out of 5.0 by quinntaylor airport shuttle
need to use shuttle service to also go to locall shopping and resturants
June 4, 2014
Rated 5.0 out of 5.0 by Judyy Canada Stay
We enjoyed our stay at Riverport very much. The location is great and the walk along the Frazier river is super. The staff transported us to and from the airport safely and with do delays. There are also many sites to visit in that area of Richmond.
June 2, 2014
Rated 3.0 out of 5.0 by Cindy1965 Good Room, inadequate breakfast service
I arrived at noon. Rooms are truly not ready until 3pm.
Get breakfast early if you want food (prior to 8:30 am I suggest). If the hotel is full you may not have hot water when you want it (for your bath). Watch the amounts charged to your credit card. Holiday Inn had a hold on my card even after I paid the bill and checked out. I did not stay the 7 days I planned and left after 3.
June 1, 2014
Rated 4.0 out of 5.0 by Winton1 Awesome rooms, just don't eat there
I was pleasantly surprised at how nice the rooms were at a Holiday Inn. I honestly didn't want to get out of the bed in the morning, it was so comfortable. It was super kid-friendly. My only negative feedback is around the continental breakfast. There were way too many people in the hotel for the little dining room to accommodate and they ran out of food each day we were there. The coffee was NASTY and so were the eggs. Stick to cold cereal and you'll be fine.
May 30, 2014
Rated 4.0 out of 5.0 by pickytraveller Travel fromYVR
Parking our car at the hotel while we were away was great! A mix-up with the shuttle service (called the wrong hotel) was a costly mistake but overall the service, breakfast, and room were worth it.
May 29, 2014
Rated 5.0 out of 5.0 by hockey_mom Excellent property...especially the new suites!
We had a great stay at Riverport Richmond. The staff were excellent and the quality of the room was excellent as well.
May 22, 2014
Rated 5.0 out of 5.0 by KMAR New addition is excellent
The new addition adds a number of rooms but is done very tastefully and is quiet.
May 21, 2014
Rated 2.0 out of 5.0 by Hockey Mom27 Room Rate
We recently stayed at this hotel for a hockey tournament.
We asked for a late check out because our boys were playing a game and if they lost we would go home, however if they won we would need our rooms for another night. Noon was the latest check out time they could give us, but we could make reservations for that night with a cancellation policy of 6:00 pm. This would work out great. What the front desk person neglected to tell each of us was our room rate for the night would be grossly inflated by over 20%.
We chose to stay somewhere else that night at another chain that was more than happy to accommodate us as a much reduced rate.
The breakfast area is very small and does not seem adequate enough to accommodate the groups they are trying to cater too.
May 21, 2014
Rated 5.0 out of 5.0 by TELCOINSTRUCTOR Great hidden treasure!
This Great hidden treasure just of 99 off Stevenson exit is very easy to get to and one of the best Holiday inn Express around.
They just recently completed an additonal wing with 40 new rooms ( check for accuracy exact number). The new wing is really comfortable and spacious for any traveler. I come here year round for business but I feel like I'm on vaction, because the staff is nice and will help with anything needed. Give them a call and let them know that Ruben from TYCO, told you come here.
May 20, 2014
Rated 4.0 out of 5.0 by GuySmiley a little off the beaten path, but a great place to relax
RiverPort is a little off the beaten path but the hotel itself is great - it is in a plaza by the IMAX theatre complex with a number of great restaurants (a surprising one is the bar in the arena beside the hotel - great wings)
Nice to see that there are more fruit options at breakfast than one normally finds - definitely a big plus!
Service is great at the hotel every step of the way - top notch.
May 12, 2014
Rated 2.0 out of 5.0 by Calin S Poor unaccommodating staff
Good, clean room and good breakfast.
Unfortunately, poor customer service. Unfriendly staff at the reception.
We were there during a swim meet over a weekend with a large crowd of kids and since the meet started at 7:30 we asked for the breakfast to start 15 minutes earlier at 6:45. Not a chance! Very rude answers back.
We went to many Holiday Inns before and this kind of request was not a problem.
May 11, 2014
Rated 5.0 out of 5.0 by Eman170 Great Hotel!
The hotel has great and very friendly staff who make us feel very welcome during one week stay at Vancouver!
We were provided a room at the top floor which was very quiet making for a easy sleep!
Great value with free breakfast and parking our stay!
May 8, 2014
Rated 5.0 out of 5.0 by J9Konkel nice hotel to stay at when visiting vancouver with a car
Downtown vancouver is expensive to stay in a hotel. This Holiday Inn Express isn't too far (depending on traffic), and is in a great location if you have kids. The pool is nice and warm, there are lots of fun places (water park, skate rink, movie theatre, restaurants) right there. Breakfast was good, and staff were great. If you have a car and flexibility to drive to locations - it's a nice option.
May 7, 2014
Rated 4.0 out of 5.0 by Fieldguy247 Great staff, nice hotel, good location
Very nice friendly staff, with a clean newer hotel. The location was good, a few decent places to eat within walking distance more just a short drive away. Breakfast was typical for a Holiday Inn Express, although when the hotel is full the breakfast area is a bit small. The rooms are clean and roomy but the bed is a bit hard for American standards, typical for Europe and Asian standards. Room comfort and sleep quality would have been higher if the mattress was a little softer.
May 5, 2014
Rated 5.0 out of 5.0 by Grand E Pleasant staff and comfy bed.
We choose this hotel initially for location to family, and look forward to returning next visit. Rooms are spacious and comfortable. Staff is pleasant and helpful.
April 28, 2014
Rated 5.0 out of 5.0 by Barbee Great facility, awesome beds
We played in a hockey tournament right across the way, and it was absolutely perfect. We live in the Lower Mainland so it was like a mini holiday and we didn't even have to travel very far.
The staff was very polite and friendly, the room was comfortable and all around it was a very enjoyable time. I even had a chance to utilize the facilities, the pool and the exercise room we're great.
I've spoken highly about our stay and I will continue to speak about our trip. Having the breakfast included in the cost was good value for our money. Thanks again for a great job. We'll see ya next year
April 16, 2014
Rated 5.0 out of 5.0 by Danosmom Great Hotel
Great Hotel, convenient location.
Next door to Silver City and Hockey Arena!
Staff very accommodating.
Rooms with nice high ceilings, beds comfortable (great sleep). Like the rooms facing the side road - windows opened and nice grassy space/trees outside my window.
Definitely will stay here again when in Richmond.
April 14, 2014
Rated 4.0 out of 5.0 by Mjolner Great staff.
Had a lot of work to do and the staff were very helpful getting the business centre to work for me.
Everyone was sincere, cheer full and help full.
Great brew pub around the corner too.
March 29, 2014
Rated 5.0 out of 5.0 by GKelly Great Business and Vacation stay
Excellent service from all of the friendly and helpful staff and a great location with all of the family entertainment and restaurant opportunities within easy walking distance.
Received a Platinum upgrade and the suite was perfect for our needs. Would definitely book there agan
March 27, 2014
Rated 5.0 out of 5.0 by Redwards great place
You would never know there is construction, growth of the hotel, going on right now. Staff is very friendly and helpful. My most recent stay there was a Hockey tournament going on next door and the hotel was booked solid with families. Great place to stay never even noticed the kids except at the free breakfast. This holiday inn has great rooms, free breakfast, hot tub and pool, close to everything. Highly recommend.
March 25, 2014
Rated 5.0 out of 5.0 by CarryO Good location and businesses nearby
Newer, good hotel, adding on to it. Right beside two hockey rinks with a restaurant. As others listed, movie theaters, indoor swimming, indoor trampoline.
Smaller pool. Exercise room beside it. Good lobby, breakfast area.
Stayed several times on business.
March 16, 2014
Rated 5.0 out of 5.0 by torontian great comfort value and staff
My hotel for stays in vancouver! I spend much time traveling and this hotel offers me location and service that makes feel at home. I won't stay anywhere else in the Richmond area.
March 15, 2014
Rated 5.0 out of 5.0 by Jaws101 Another awesome stay
Another awesome stay. Juvie in the breakfast room made me an awesome breakfast after hours with the leftovers. Sam at the front desk even made sure that I got my room early in the morning well before the scheduled check-in time. The pool and the exercise room were right up to snuff as always.
March 8, 2014
Rated 5.0 out of 5.0 by freddy16 Worth the price
Comfortable bed, clean room with everything we needed. The staff was friendly and the breakfast had a little of everything. Would definitely stay here again.
February 26, 2014
Rated 5.0 out of 5.0 by Jaws101 Awesome staff
On my last time staying in the hotel my wheelchair ran out of power at the bottom of the driveway and Brandon the night auditor came and pushed me up the driveway to be able to get into the hotel. Awesome customer service.
February 22, 2014
Rated 4.0 out of 5.0 by KendoPapa A good place to stay
The front desk was very helpful and friendly. The pool and jacuzzi facility was excellent. The hotel's location is excellent being that it is next to a hockey rink, movie theater, bowling alley, and other family places. Good breakfast (though need a bigger dining area). Some cons: you get this at any hotel but guests above you stomping around late in the evening. Slow-draining bathtub.
February 12, 2014
Rated 5.0 out of 5.0 by Miked2014 Great Hotel & Staff = Repeat customer
I've stayed at this property numerous times over the past four years. The property is modern, clean and well maintained. The staff is helpful and polite. Love the airport shuttle and the ability to park your vehicle 'longer term' on the property while you're away on holiday.
February 1, 2014
Rated 5.0 out of 5.0 by Jaws101 My home away from home
Another great stay as expected at the Holiday Inn express riverport
The staff make sure that you were treated as you would be in your own home. I come down to Vancouver quite regularly for medical appointments and, even though there are hotels closer to my appointments, I always stay at the holiday inn express riverport hotel because of the way I get treated.
January 18, 2014