Rated 4.6 out of 5 by 268
Rated 5.0 out of 5.0 by Big Dog JLC Staff, and Room
One of the best Holiday Inn Express that I have stayed in over the last year. The staff went out of there way to make our stay the best time in Richmond BC and Vancouver BC.
June 4, 2014
Rated 5.0 out of 5.0 by Rienie Room and Service
Room was clean, and comfortable and quiet.
Had a good rest and sleep.
Staff was helpful and very friendly …. evan after midnight.
June 2, 2014
Rated 5.0 out of 5.0 by dave100x good
top will stay there if I;|'m there next year. it is a great place to stay in
June 1, 2014
Rated 4.0 out of 5.0 by Flemming1964 Fine location, not too far from the airport
Good service, friendly staff, fitness and guest laundry room. Reasonable price.
May 30, 2014
Rated 5.0 out of 5.0 by Johnny18 Great place to stay
I have stayed here several times on trips through Vancouver. The staff are pleasant, the rooms comfortable with firm beds, a great shower/tub and lots of counter space. They have a great 'Fly/Drive' option which means that you can leave your vehicle in their newly secured parking area [my recent trip was 35 days and the charge was minimal]. The breakfast and shuttle are a nice touch and there is a good restaurant a couple of blocks away that is open late in the evening. The shuttle stops after 1AM, but the hotel refunds $12.50 cab fare after that time. I highly recommend this hotel when it is necessary to fly out of Vancouver International Airport or arrive late [my last arrival was 0130 hours].
May 30, 2014
Rated 5.0 out of 5.0 by Velvet911 Comfortable bed and very clean
We came to Vancouver to see a play one of our son's was in. I had booked the hotel thinking it was right beside the one we stayed at last trip but I had made a mistake. Good thing - I liked it much better than the other place. Very clean, quiet and the staff very friendly, helpful and professional.
We really enjoyed the hot complimentary breakfast in the morning! There was a good selection of food as well as the great room was spacious and had windows and big screen TV's. I would stay here again for sure.
It is also across the street from COSTCO! - BONUS!
May 30, 2014
Rated 5.0 out of 5.0 by chucks11 all round excellent service and accomodation
Staff are always willing to serve, with a smile. great location, great service, great rooms... with breakfast included...
May 28, 2014
Rated 5.0 out of 5.0 by Kevin127 Comfy and quiet
Clean, comfy and quiet. Casino is nearby breakfast is decent
May 14, 2014
Rated 5.0 out of 5.0 by Lizred great service and comfty beds
We are so grateful to our friendly guest clerk who offered to take care of our luggage since we had an early check-in and there were no rooms available at that time, we had a great comfortable room/bed,
the food was great, and I loved the punctuality of the shuttle vans, plus I am so grateful to the driver who met up with us at the airport to return my sons backpack that was left in the shuttle van. Thanks again! That's what I call great service! We had a wonderful experience at this hotel!! I would highly recommend this hotel to everyone!
a grateful happy guest
May 14, 2014
Rated 4.0 out of 5.0 by Steve of the North Hotel Full
Hotel was full so we were not able to get a room with microwave & fridge as requested but much to our glee the maintenance staff provided us with a fridge. Work out room excellent, breakfast great.
In hotel laundry good but relatively expensive.
May 8, 2014
Rated 4.0 out of 5.0 by JM_JM Great place to stay in Vancouver for a very reasonable price
If you are looking for a good value in Vancouver, the rate at this hotel is generally very good and it includes good breakfast and free parking. The hotel is clean and the staff are friendly and reliable. Rooms have a small fridge that you can use (not a mini-bar) and micro-wave which is good for snacks etc. Fitness centre is acceptable as well, not large but good enough. There is also a coin laundry if you need it.
Location is 5 minutes from the airport but also only 20-30 minutes to most areas of Vancouver (downtown, Burnaby etc), maybe a bit more in traffic. Our office and customers are in Burnaby but this location makes a great a base to stay compared to the high rates in Burnaby and downtown Vancouver.
May 6, 2014
Rated 5.0 out of 5.0 by Rich888 Nice stay
The staffs were so nice and warm to greet upon arrival.
April 30, 2014
Rated 4.0 out of 5.0 by mema41 Quiet place and close to
A quiet place, close to skytrain, casino, and airport (with shuttle provided). Comfortable beds. Helpful, friendly staff.
April 29, 2014
Rated 4.0 out of 5.0 by ArtsieAngie Friendly welcoming front desk service
Room is spacious, bed is comfortable, bathroom very clean, breakfast is what one would expect from HIE. Location is right across from Costco.Front desk staff quite professional There is a parking fee for $8 whereas the HIE Riverport is complimentary! Would stay again if rate is reasonable.
April 28, 2014
Rated 4.0 out of 5.0 by Prairielander Clean, comfortable and close to airport
Clean, comfortable and close to the airport but with a view of a parking lot and retail box store.
April 28, 2014
Rated 5.0 out of 5.0 by BonBonSwanson Excellent place to stay
Very good place to stay. Have stayed with them four times in the last six months. They even offer Silk beverage for my cereal! as I don't do milk.
April 23, 2014
Rated 5.0 out of 5.0 by Park n stay Great place
Outstanding value & exceptional comfort. The bed was soooo comfortable that after a long day of travel & late night, we unfortunately didn't get up in time for breakfast , but everything else was superior. The 12:00PM check out was really appreciated. The room was very clean, the black out blinds worked very well, and the room was totally quiet. Oh - and did I mention how comfortable the bed was :-) We will definitely return and have already recommended to several friends.
April 21, 2014
Rated 4.0 out of 5.0 by Glen57 Good Hotel with Free Airport Shuttle
My husband and I stayed at this hotel for four nights prior to departing Canada. We caught the free airport shuttle bus which was easy to find at the airport and the hotel was only a 20min ride away. Our room was big, well appointed and quiet even though there are two major roads beside and behind the hotel. The complimentary breakfast was good and I can't complain about anything. Staff were all helpful and check in and check out was quick and easy. The Skytrain station is located nearby but approx a 20min brisk walk from the hotel. We caught the Skytrain into Downtown which was about a half hour journey and mostly underground. In conclusion, we had a very nice stay and would come back.
Only one downfall - you are not close to anything ie. shopping/restaurants if you don't have a car.
April 21, 2014
Rated 4.0 out of 5.0 by codie18 great location good breakfast
Would definitely stay here again when needing accommodation close to airport. Shuttle on time and drivers friendly and helpful. We originally were advised by hotel staff that shuttle only picked up at international arrivals and as we arrived at the car rental lower level we walked all the way up and over to international arrivals. When we were picked up we stopped back at the first place we had waited. No big deal but staff should be advised that there are two pick-up locations at the airport. We also used the Holiday Inn Express Downtown in Edmonton and it was also excellent
April 21, 2014
Rated 5.0 out of 5.0 by Oma V Best spot for early flight
Best value - park, sleep & fly hotel in Richmond near to YVR
April 20, 2014
Rated 3.0 out of 5.0 by Erdel Not the usual good experience.
This particular stay less than the usual Holiday Inn experience. Had to change rooms after the second hour of stay, forgot to provide wake up call as requested. Would not stay here again.
April 19, 2014
Rated 4.0 out of 5.0 by _kk_ Good location, clean rooms, nice stay
Consistent Holiday Inn standard (good service, clean rooms), no surprise there. Breakfast closes at 10am on Saturday, but there was no much food left at 9:30am, which was probably our minor complaint for the stay. 24-hr coffee & cookie is nice (they actually make a fresh pot for you if you request). Kids would love this place better if there were a pool, but we knew that going in...
April 9, 2014
Rated 1.0 out of 5.0 by poobum breakfast and room
Air conditioner rattled and banged all night, next morning floor was absolutely drenched under the window from it. Went downstairs for breakfast and poured a coffee and noticed one pancake sitting at the pancake maker on a plate. Sat down to drink my coffee within sight of breakfast bar. Noticed someone remove plate with pancake on it and push button for more. After drinking my coffee, went to get my breakfast and noticed 2 pancakes on a plate at the pancake maker. As I was wanting pancakes, I removed them and set them aside as I did not want someone elses pancakes. Made my pancakes, removed them and sat down to eat. As I was eating, the breakfast staff came in, saw the pancakes that weren't being eaten, put them under the warming tray with the eggs, etc. and put up a sign advising "out of order" on the pancake machine which had worked for me moments earlier! I was absolutely horrified as she had no idea who or what had been done to those pancakes! Makes me wonder what other food gets "recycled" in those breakfast rooms that we have had to pay for as part of our stay.
April 4, 2014
Rated 5.0 out of 5.0 by dno8809 Shuttle Service to/from Airport
Staff were very quick to order taxi's, at no charge, when shuttle was either overbooked or stopped running for the night. Very much appreciated, especially after a long flight.
April 2, 2014
Rated 5.0 out of 5.0 by Al T Great stay
We arrived after a long day of travel and were surprised by the quietness of this hotel. Sleep was not a problem. This hotel had been updated from our previous stay.The morning breakfast was more than adequate and a good selection for our family of six.
March 25, 2014
Rated 5.0 out of 5.0 Great value for the price.
I accidentally booked the wrong Holiday Inn Express, however when I arrived here they easily accommodated me and transferred my reservation. Close proximity to groceries and public transportation. Excellent hot breakfast, luxurious bedding and great amenities. I only wish I had more time to relax and enjoy what they had to offer.
March 23, 2014
Rated 5.0 out of 5.0 by trouble124 Holiday Inn
Great airport hotel with good value for the price Quiet rooms and good breakfast for a hotel in this price range. used the m4 times in last six months
March 12, 2014
Rated 5.0 out of 5.0 by Jeannette56 Will Definitely Stay Again!!
Staff was very pleasant and helpful. Arrived late but
had a great sleep on a comfortable bed. Shuttle service was great!
Also close to airport.
March 7, 2014
Rated 4.0 out of 5.0 by DKW1955 Check-in clerk goes the extra mile
Holiday Inn check-in desk clerk went the extra mile by taking us to our Holiday Inn Express after shuttle driver from airport had dropped us off at the incorrect location.
March 7, 2014
Rated 5.0 out of 5.0 by Mrs. M. Nicely appointed room with a very comfortable bed.
Staff at reception were welcoming and helpful. I appreciated the opportunity to check in early after a long flight.
Thank you for the excellent service.
March 5, 2014