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Rated 3.9 out of 5 by 332 reviewers.
Rated 5.0 out of 5.0 by Visit Exceeded Expectations Our recent stay at the Vancouver Downtown Holiday Inn exceeded our expectations. We only had a couple of days in Vancouver and the front desk staff was very helpful in recommending places to see based on our time frame. Their suggestions were excellent and the directions were accurate and easy to follow!! We left with a great impression of the city and the people. We hope to return someday to see more of Vancouver. L September 12, 2014
Rated 4.0 out of 5.0 Great place Good rooms and cleaned location Great location but parking was expensive and lot of repairs going on Overall great experience September 12, 2014
Rated 5.0 out of 5.0 by Terrific staff The staff is great - very capable, responsive and reliable ... better than other Holiday Inns I have stayed. A big thank you for all the prompt help and a comfortable stay. Note that for some odd reason the prices at Vancouver dpwntown are higher than that at Toronto downtown. September 11, 2014
Rated 4.0 out of 5.0 by great service! we chose this hotel because it was close to the cruise ship port. and it was a bonus to be walking distance to great restaurants. the only surprise was that breakfast was not included. September 6, 2014
Rated 5.0 out of 5.0 救了我的眼镜! 女朋友的隐形眼镜不慎掉入水池,因为是特制的隐形眼镜,任何地方都买不到只能在中国或是日本才能定制,打电话给客服,迅速派来一名水管工帮我们找到了眼镜,谢谢! September 5, 2014
Rated 3.0 out of 5.0 by Poor WiFi Hotel is ok but the WiFi constantly kept disconnecting which I s a problem trying to perform work from your room. Was not any better in the lobby! September 2, 2014
Rated 1.0 out of 5.0 by Disorganized and not upfront or timely Problems with checkin and out Did not mention bill September 2, 2014
Rated 3.0 out of 5.0 by Convenient locatio Two stays here on a recent trip to Canada. First for three nights to meet fiends in Vancouver. Arrived in the early evening from the airport and everything fine, efficient Reception, room ready, advice on where to eat locally. Next day having spent to whole day in the city we returned at 6 p.m. to find that the room had not been serviced. We did it ourselves after telling the Receptionist. Even next day the room wasn't made up until after 4 p.m. Room faced out onto the street and windows didn't close tightly thus quite a lot of traffic and people noise. Second stay was a week later just for two nights, first arranged by us second night by Rocky Mountaineer. We arrived at about 9 a.m. to deposit suitcases with one already being held for us and asked when the room might be ready. We were told "after 2p.m." We came back at 2.30 - not ready. We tried again at 3.30 - not ready. It was after 4p.m. before we could get in and unpack and use the hotel laundry facilities. Not what we expect for IHG/RCMs Furniture and fittings look tired and the carpets have seen better days. That said, the ice machine worked fine! September 2, 2014
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