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Rated 4.0 out of 5 by 358 reviewers.
Rated 5.0 out of 5.0 Great Very pleasant stay. The staff were friendly and attentive to requests October 15, 2014
Rated 5.0 out of 5.0 by Excellent value in DT Vancouver To be in walking distance to so many places in DT Vancouver, this property is a great value for money and is modern throughout. October 14, 2014
Rated 1.0 out of 5.0 by Good location but stay somewhere else. Very poor wifi, poor performance of TV, very poor air conditioning, not bad location. October 13, 2014
Rated 5.0 out of 5.0 by Friendly staff makes the difference Staff was always helpful and friendly. Always seemed to have the information we needed. We looked forward to breakfast at the restaurant, mostly because of the cheerful and high energy staff! October 9, 2014
Rated 5.0 out of 5.0 by Good Experience Good experience. Wish the AC would get the room cooler. October 8, 2014
Rated 4.0 out of 5.0 by here and gone This stay was quick and convenient for my business needs. The grand entrance is a nice one, with a door man...always a nice touch. October 8, 2014
Rated 2.0 out of 5.0 by Disappointed We booked our room to stay downtown for our anniversary. First of all, our room was very awkward to get to. We had to take an elevator to the 2nd floor, walk down a long hallway and then take another elevator back down to the 1st floor to get to our room. While our room (112) was ok, I found the cleanliness to be not up to par. The carpet was dirty (hadn't been vacuumed), the lamp shade had something smeared on it and the patio door was covered in finger/hand prints. There was some sort of access panel in the ceiling of the bathroom that was rusted and leaking onto the edge of the tub. There was also a sheet of paper from the previous guest on the desk that had all of their personal information on it. The mini fridge in our room was warm and we couldn't find a way to adjust the temperature so our leftovers we brought back from the restaurant were wasted as we could put them in a fridge. Overall, we did not enjoy our experience and will likely choose a different hotel when we visit downtown Vancouver again, which is quite regularly. October 7, 2014
Rated 5.0 out of 5.0 by Great location and service We stayed four nights and enjoyed our stay very much, the staff were polite and very attentive and the room was spacious and well equipped October 7, 2014
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