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Rated 4.0 out of 5 by 368 reviewers.
Rated 5.0 out of 5.0 by Excellent Value Nice Hotel This hotel feels like a nice upscale hotel in a great location in downtown Vancouver. Excellent value! October 23, 2014
Rated 3.0 out of 5.0 by there are better options available Check out other properties in the area instead. They should have better service and value. October 23, 2014
Rated 5.0 out of 5.0 by great service everyone was very nice and helpful. The service was very good, We stayed there twice in two weeks and found it to be of equal quality both stays. We look forward to visiting this hotel again, and staying at they Holiday Inn where ever we travel October 21, 2014
Rated 5.0 out of 5.0 by great location! Room was clean and comfortable. Elevators a little small but all and all this is a great location. Walking distance to Robson street and all the stores. Got 7/11, shopper's drug mart, tim hortons and great little eating spots right around the corner. Breakfast buffet had a lot of variety and worth the price. Their dining room staff was also very friendly. Small error on bill for parking but they corrected it immediately and sent me a copy of the corrected bill by email instantly. Great service! October 20, 2014
Rated 2.0 out of 5.0 by Comfortable but noisy bar I really enjoy my stay at this hotel most of the time, as this was my third time. However on this stay I was given a far room with no warning that a party was happening just below at nearby ballroom/ or bar and the music was thumping til 3am. Needless to say I did not get any sleep and was not a very productive day for business meetings next day. All I expected was a heads up and asked if that would be an issue. October 20, 2014
Rated 5.0 out of 5.0 by Great location and great service Solid overall accommodations with great, timely service. Staff was very helpful and made great dining recommendations. My only complaint was the noise from the adjacent "night-club", which kept the party rolling a little later than I would have expected for a Thursday night, so I ended up leaving my TV on all night to water down the top-40 beats (I really would have preferred to just join the fun and have another round, but work duties called...). All things considered, my time at this hotel in Vancouver was just great and the room, lobby, and parking were all great and conveniently located in downtown. October 20, 2014
Rated 5.0 out of 5.0 by Amazing customer service This hotel aims to offer the best customer service and you won't be disappointed. It was the 3rd time I stayed in this hotel and the quality of customer service is simply AMAZING ! Staff at the front desk are dedicated to offer the guest the best experience. I strongly recommend this hotel. October 19, 2014
Rated 1.0 out of 5.0 by noise hotel 1. no inspect of room noise level 2. no people in charge responsible for raising up the problem at all October 19, 2014
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