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Rated 4.0 out of 5 by 385 reviewers.
Rated 5.0 out of 5.0 by Great Stay! The staff were extremely friendly and helpful for our group's needs. The hotel itself was in great shape and in a great location. October 1, 2014
Rated 5.0 out of 5.0 by Great Room Make sure the staff talk with each other and they understand what is required September 29, 2014
Rated 4.0 out of 5.0 by Good waiting staff Good place for an overnight stop before starting a journey September 29, 2014
Rated 3.0 out of 5.0 by Directions are important First trip to Vancouver. The hotel is reasonably comfortable and well located. It's the first time in a long while, as a Platinum member, that I have had to wait for a room until 3pm! This really made it not a desirable hotel for my 36 hour stopover in Vancouver. The staff really weren't friendly and it seemed to be an effort to get help. The biggest problem was that they seemed incapable of giving directions. Every time I asked for help they sent me on a wild, goose chase. I simply wanted to buy a bottle of wine and having walked for a kilometre or 2 found the staff had pointed me in a direction that was exactly 180 degrees opposite to where I needed to go. September 25, 2014
Rated 4.0 out of 5.0 by Verandah The hotel features a covered outdoor verandah overlooking the street and reception area. Although meant for smokers, it is a great location to relax an chat. September 25, 2014
Rated 5.0 out of 5.0 by Typical Holiday Inn Enjoyable as always, however breakfast not provided as most US Holiday Inns. Comfortable stay and friendly staff. However, although I do not mind giving my feedback, I resent the fact that some is contrived and required of the complying guest. 50 characters, indeed. September 23, 2014
Rated 5.0 out of 5.0 by Very good experience This was a good place to be . Near the center and able to walk to lots of the local attractions. The city sightseeing bus stop was close by and very good ride. September 22, 2014
Rated 5.0 out of 5.0 by 4 nights vacation stay Stayed 4 nights, 4 of us 2 couples, our first visit to Vancouver. Hotel ideally placed for walking everywhere. Welcoming friendly staff. Bar area good after a long day out. Only had one meal in the bar one evening; very good quality. Only downside was breakfast, in short absolute chaos so only had on first morning thereafter at one of the numerous cafe alternatives just outside. We’d definitely stay again. September 21, 2014
Rated 5.0 out of 5.0 by Comfortable, quiet and courteous I was travelling on business however many times my wife and I combine business and pleasure. I would like to thank all the staff at The Holiday Inn Hotel and Suites Downtown Vancouver for making my sya very comfortable. September 18, 2014
Rated 5.0 out of 5.0 by great location great location, good weather, beautiful city, good food, lots of pot available. September 18, 2014
Rated 4.0 out of 5.0 by Comfy bed Nice pillows, and room temperatures was perfect with a/c turned on by staff to the exact temperature September 18, 2014
Rated 5.0 out of 5.0 by Elton John Concert Very comfortable beds, very clean. Enjoyed our stay, had a great time. Staff very helpful and friendly. September 18, 2014
Rated 4.0 out of 5.0 by check in staff the young ladies at check in could have been a littlE nicer. September 17, 2014
Rated 5.0 out of 5.0 by great stay great location to everything that downtown vancouver has to offer. but the hotel could offer a complimentary breakfast like the other holiday inns offer. September 16, 2014
Rated 5.0 out of 5.0 by Great modern room comfortable bed I had a wonderful experience during my stay. The room was very clean and updated. The bathroom was clean and in good condition. The only drawback is the elevator space which is minimal. If there are 3-4 guests with luggage that's all you can fit. There were several times where I had to wait 5-10 minutes to get on an elevator. Other than that I would recommend this hotel to friends, family and business acquaintances. September 15, 2014
Rated 5.0 out of 5.0 by Visit Exceeded Expectations Our recent stay at the Vancouver Downtown Holiday Inn exceeded our expectations. We only had a couple of days in Vancouver and the front desk staff was very helpful in recommending places to see based on our time frame. Their suggestions were excellent and the directions were accurate and easy to follow!! We left with a great impression of the city and the people. We hope to return someday to see more of Vancouver. L September 12, 2014
Rated 4.0 out of 5.0 Great place Good rooms and cleaned location Great location but parking was expensive and lot of repairs going on Overall great experience September 12, 2014
Rated 5.0 out of 5.0 by Terrific staff The staff is great - very capable, responsive and reliable ... better than other Holiday Inns I have stayed. A big thank you for all the prompt help and a comfortable stay. Note that for some odd reason the prices at Vancouver dpwntown are higher than that at Toronto downtown. September 11, 2014
Rated 4.0 out of 5.0 by great service! we chose this hotel because it was close to the cruise ship port. and it was a bonus to be walking distance to great restaurants. the only surprise was that breakfast was not included. September 6, 2014
Rated 5.0 out of 5.0 救了我的眼镜! 女朋友的隐形眼镜不慎掉入水池,因为是特制的隐形眼镜,任何地方都买不到只能在中国或是日本才能定制,打电话给客服,迅速派来一名水管工帮我们找到了眼镜,谢谢! September 5, 2014
Rated 3.0 out of 5.0 by Poor WiFi Hotel is ok but the WiFi constantly kept disconnecting which I s a problem trying to perform work from your room. Was not any better in the lobby! September 2, 2014
Rated 1.0 out of 5.0 by Disorganized and not upfront or timely Problems with checkin and out Did not mention bill September 2, 2014
Rated 3.0 out of 5.0 by Convenient locatio Two stays here on a recent trip to Canada. First for three nights to meet fiends in Vancouver. Arrived in the early evening from the airport and everything fine, efficient Reception, room ready, advice on where to eat locally. Next day having spent to whole day in the city we returned at 6 p.m. to find that the room had not been serviced. We did it ourselves after telling the Receptionist. Even next day the room wasn't made up until after 4 p.m. Room faced out onto the street and windows didn't close tightly thus quite a lot of traffic and people noise. Second stay was a week later just for two nights, first arranged by us second night by Rocky Mountaineer. We arrived at about 9 a.m. to deposit suitcases with one already being held for us and asked when the room might be ready. We were told "after 2p.m." We came back at 2.30 - not ready. We tried again at 3.30 - not ready. It was after 4p.m. before we could get in and unpack and use the hotel laundry facilities. Not what we expect for IHG/RCMs Furniture and fittings look tired and the carpets have seen better days. That said, the ice machine worked fine! September 2, 2014
Rated 4.0 out of 5.0 by The only problem was VERY SLOW wifi The location, staff and room were all great. In fact, the room and firm bed were better than I expected. The only problem, and for us it was a big problem because we do working vacations, was the horribly slow Wi-Fi. Even after the outside technician said he fixed our connection, it was still extremely slow. If you don't need wifi, then stay here. If you absolutely need wifi for work, you will be frustrated. September 1, 2014
Rated 1.0 out of 5.0 by Not a good time Horrible internet.....totally unacceptable for a hotel in a downtown of a major city like Vancouver. Furthermore when I sent an email during my stay to complain about this (and I had to send it from my phone of course sine the speed was too slow for my laptop to even do email) I received NO response at all....nothing....zip. August 31, 2014
Rated 4.0 out of 5.0 by content stay, nice hotel good location. beds and pillows were comfy, clean and warm atmosphere, staff was friendly and knowledgeable. did not run into and problems or issues, only negative thing was lack of towels in the room but other than that everything was good. August 31, 2014
Rated 4.0 out of 5.0 by Good Stay in Expensive City Vancouver is an expensicve city to hotel in during the summer, excellent value here. August 29, 2014
Rated 4.0 out of 5.0 by COMFORTABLE ROOM GOOD ATMOSPHERE. GOOD BREAKFAST. VERY FRIENDLY LOBBY AREA. CHECK IN DESK VERY FRIENDLY August 28, 2014
Rated 4.0 out of 5.0 by Exceptional staff service While we ended up having to sleep four tall adults in two double beds which made sleeping hard, we did enjoy our stay. The staff went out of their way to give us extra bedding and fix a burnt out light. They were very helpful and the restaurant staff made eating there feel like you just came down to hang out, they were very relaxed and accommodating. I recommend you confirm your beds so you don't end up with beds to small to comfortably sleep in as some rooms only have double beds. This may be fine if you are smaller. August 27, 2014
Rated 3.0 out of 5.0 by Needs Improvement PROS..... COMFORTABLE BED GOOD FOOD CONS... DIRTY BATHROOM VERY NOISY AIR CONDITIONER NO TV CHANNEL GUIDE SPOTTY WIFI August 27, 2014
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