Rated 3.9 out of 5 by 290
Rated 1.0 out of 5.0 by dungeon Accomodation was very diasappointing
I had booked this room 2 months prior, explaining my husband was having a procedure done at St Paul's and was told we would be taken care of at you hotel. We did get the king bed. We were put on level one which is very difficult to get to and felt very upset. When I phoned the desk, their reply was it is the luck of the draw which room you get. For booking in advance and asking the room be easy access this was not the case at all. For the price and the lack of caring from the staff, I hope this does NOT happen to someone else in our situation.
July 28, 2014
Rated 5.0 out of 5.0 by RonnieBo7 Convient Location and Wonderful Staff
Convient location for visiting all the sites of downtown Vancouver.
The staff were very helpful and cordial, especially the people working in the restaurant area.
July 28, 2014
Rated 4.0 out of 5.0 by JuJu71 Excellent Service
Our checkin was excellent in view of arriving on a tour bus with about 60 people. Not only was our room assigned and set up for us immediately, but our desire to move to another room with another couple the following day was accomplished without a hitch. This was definitely the topping of a long tour that encountered changing hotels almost every night for nine nights in a row!!!
July 26, 2014