Rated 3.4 out of 5 by 163
Rated 4.0 out of 5.0 by HKcommenter Expensive but comfortable
Pros: Food is excellent. Staff are friendly and helpful. Rooms are specious, clean and comfortable.
Cons: The hotel location is not the best. If you want to take a bus to the Venice island you've got to walk for 10-15 minutes to find the bus stop. Also the fact that the hotel hasn't got a car park of its own and you should pay separately for the parking is one of the things I didn't like. Finally I think this hotel is a bit expensive, considering its location.
August 23, 2015
Rated 2.0 out of 5.0 by Traveler-uk Review
The staff was so rude, one evening I went to restaurant to fetch couple of forks as we ordered takeaway and restaurant manager made me to stand in the queue for 15 mins, during these 15 minutes she served many customer out of the queue, finally I get up and left the queue without forks.
Same issue at reception when you are standing in the queue to be served and local people behind you speak in local language and over take you.
August 22, 2015
Rated 5.0 out of 5.0 by Ronnie and Mena Wonderful staff
Enjoyed our stay for three nights at the Holiday Inn in Mestre-Venice.......enjoyed the atmosphere and friendly staff as well as the breakfast.
August 20, 2015
Rated 5.0 out of 5.0 by belempa54 Carpete do corredor de acesso aos apartamentos
A estada no hotel foi ótima; apartamento com cama grande e confortável e limpo. O único problema que observei foi o carpete do corredor de acesso aos apartamentos que estavam sujos, velhos e na soleira das portas dos apartamentos dava a impressão de estar sujo de terra avermelhada.
August 20, 2015
Rated 1.0 out of 5.0 by Jared2c Not up to standards
I Have used IHG hotels from China to India and this is one I would consider sub par. and not a good value what so ever. the restaurant and bar are separate and not even in sight line of each other but they use the one waitress to do both jobs. sat for 20 minutes then had to find the staff myself just to get a beer. this is a management not a staff issue! the y tried their best but the staff is overwhelmed. the condition of the Hotel is at best poor and in need of refurbishment. Used mostly by tour services as a overnight stop. Minimal amenities available not even a separate business center, and the internet service was the worst in the world so far.
August 17, 2015
Rated 3.0 out of 5.0 by MarcusH Drastically understaffed
This is the second time I have stayed here this year and there was a noticable decline. Every time I went to reception there was a queue or the desk was unattended.
The hotel is ok, a bit tired but not too bad. It is a 5 minute walk to the bus stop to go into the Venetian islands. There is car parking out the front of the hotel and the hotel itself is easy to find. The staff are good, if you can get hold of them but they are run off their feet.
We did not eat either breakfast or dinner at the hotel.
August 17, 2015
Rated 5.0 out of 5.0 by Chjgh Aufenthalt in Venedig
Bei unserem Auifenthalt in Venedig war alles ok.
Schade, dass es keinen Swimming Pool gibt.
Lage etwas abseits.
Vom Navi nicht sofort gefunden.
Essen etwas zu kleine Portionen und teuer.
Sonst alles bestens.
August 16, 2015
Rated 4.0 out of 5.0 by Hendrik Perfect, except the internet
We stayed two nights on our IHG points and had a great time. The room was very comfortable, breakfast (for E 11) was very good, the staff was very friendly and helpful (although we were not welcomed as Spire Elite members). The connection to Venice is great (we used bus #6) as the bus stop is only a 10 minute walk from the hotel. The only negative aspect of this very nice hotel is the wifi; there was a connection but so slow that it was practically not usable. So to the management of the hotel: please imagine all the frustration of waiting for a connection of all those travelers in your hotel and do an investment to improve this. Your future guests will appreciate it very much.
August 15, 2015