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Rated 3.8 out of 5 by 43 reviewers.
Rated 5.0 out of 5.0 by Arribo Llegamos muy cansados del viaje desde Villahermosa y nos abrieron la puerta, nos lo hicieron ágil el trámite y pudimos dormir y disfrutar el carnaval al día siguiente. Felicidades y Gracias por su atención February 19, 2015
Rated 5.0 out of 5.0 by recomendable para vacacionar excelente servicio, todo muy bien, limpieza muy bien habitacion muy amplia desayuno excelente February 10, 2015
Rated 5.0 out of 5.0 by buen servicio me pareció buen hotel con buena limpieza y muy codo, así como su personal muy amable y cálido February 4, 2015
Rated 4.0 out of 5.0 by Dentro de la historia. Estar en este hotel es sentirse dentro de la historia de México. January 28, 2015
Rated 3.0 out of 5.0 by Customer Service needs improvement I paid with my points for the first time ever and the staff seems to be mad about it as they just gave me the keys and paper to sign. Other guest received better service and better check in service even they where no members. I ask for 2 beers to drink at the pool and ask to be charged to my room (my wallet was in the room) after 15 min I received a not friendly call asking me to paid the beers as I did not have a credit card on file (the staff never ask for anything) This is my third time that I stay at this hotel but after this experience, I will stay at the Hotel Indigo as they have better customer service as they made me feel at home all the time. January 8, 2015
Rated 3.0 out of 5.0 by Great Location Great location but very poor restaurant, parking. Beautiful weather, great view downtown. Great Places to visit. Excellent service by the manager and the service at the lobby and reception. January 7, 2015
Rated 3.0 out of 5.0 NECESITAN MEJORAR NECESITAN MEJORAR EN LA PARTE DE ATENCION AL CLIENTE, TANTO EN EL HOTEL COMO EN EL RESTAURANTE........ December 8, 2014
Rated 5.0 out of 5.0 by EXCELENTE UNA GRAN EXPERIENCIA, SERVICIO Y HABITACIÓN CONFORTABLE. SIN DUDA IHG MARCA UNA DIFERENCIA EN UNA ESTANCIA. December 3, 2014
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