Rated 4.1 out of 5 by 179
Rated 5.0 out of 5.0 by Pasha2 Great Service
Have stayed at this hotel in November for the past 5 years. Always have had a good experience with the staff. Very friendly and accommodating. This year they even had turn down service and towel animals similar to ship experience. It was a nice surprise.
November 16, 2013
Rated 3.0 out of 5.0 by annette15 Dated and worn surroundings
Not a good value for the price - hotel is dated and pretty worn. Should have picked another hotel.
November 15, 2013
Rated 5.0 out of 5.0 by sjci1979 Very accomadating
I was very impressed and felt welcome at the hotel. This was my second time there. I asked for an extended check and was given one with no push back. Had the fish taco at Mulligans and recommend you try it at your next visit.
November 11, 2013
Rated 5.0 out of 5.0 by TheRoc7lrm FANTASTIC FACILITY
As a Platinum member I was upgraded to an ocean front suite which was absolutely fantastic. The room was fresh ,very clean , and appeared to be newly remodeled. The area has everything you need when on vacation, just what the doctor ordered. I highly recommend this hotel. The manager has done a great job whipping this place into shape.
November 8, 2013
Rated 5.0 out of 5.0 by SNAG29 GREAT SERVICE
I HAD A WONDERFUL STAY AND THE STAFF WERE VERY FRIENDLY ESPECIALLY THE CLEANING STAFF.
November 7, 2013
Rated 4.0 out of 5.0 by Jewels99 Overall loved everything.........
Bed was comfortable. The request for poolside was honored. We had a great time at the party and was able to walk right to are room. The only problem was the tub didn't drain.
November 6, 2013
Rated 4.0 out of 5.0 by kl31 Front Desk
The staff at the front desk was extremely helpful with a mistake I made when booking our room for the evening. It really made the experience a lot better. Thank you
November 6, 2013
Rated 5.0 out of 5.0 Great beach location, friendly service, limited parking
Great beach side location and views, close to boutique stores and farmers market on weekend. Casual restaurant and bar beach side. Unable to take afternoon nap due to pneumatic drill noise and room repair above my room. Limited parking near room.
October 31, 2013
Rated 3.0 out of 5.0 by Dominick123 Nice room but poor exterior, and poor staff service
I thought left something in the room that I stayed. So I called the front desk and asked to check the room for the item, and gave my phone # asking to call me back after checking. But I had to call 3 times to hear that they didn't find the item.
October 27, 2013
Rated 2.0 out of 5.0 by George277 Horrible room
The room was horrible. The air conditioner ran constantly which made it difficult to sleep and it dried our throat causing us to cough which made us very uncomfortable.
The bathtub/shower had not hand rails which made it very difficult to use - if not impossible because of our age and infirmities.
The price for this less than satisfactory room was exorbitant. It will be a long time before we use a Holiday Inn again
October 9, 2013
Rated 1.0 out of 5.0 by texas22 Service
Room was dirty, hair on beds and tub!!
Was moved to a new room , the air condition was not working!
Had to move 3 times before we could settle in.....
September 26, 2013
Rated 5.0 out of 5.0 FUN with old friends
We have been coming over to the H.Inn Vero Beach for the last few years,with three other couples plus one. It's a little like "same time next year". We all live over over on the west coast....Tampa area.
Where else can you go for,not only clean rooms and towels every morning.....but.....bed turned down at night,with towel animals and candy at night? Only a cruise ship.
Will we be coming back?? See you in Sept.
September 23, 2013
Rated 5.0 out of 5.0 by Ellens777 Exemplary Level of Service
We made a reservation for a romantic getaway birthday weekend celebration however it happened to land on labor day weekend & in the middle of a boys baseball tournament. The hotel was sold out & the only room available to us for the 1st evening was facing the parking lot on the 2nd floor & the elevator was on the other side of the building. The front desk staff was extremely accomodating! When we checked in the lady who received me went above & beyond to advise they could put notes on the account & move our room the next day after some checkouts & cleaning had taken place. The room the 1st night was clean & as a platinum member the staff added some little extras to show special consideration. But the cherry on top came at 10 am the next morning, when the front desk called to say they where ready for us to change rooms. The speed, efficiency & care that the staff took was was so appreciated! We where moved for the remainder of our stay to a 1st floor ocean side King suite that was so much more luxurious than we could have imagined! We will definitely been coming back again to enjoy the peace & serenity of Vero Beach! Just not during baseball season...lol We can't thank you enough for such a memorable birthday! <3
September 10, 2013
Rated 4.0 out of 5.0 by Zimmers Watch the waves roll in
You are right on the beach! The staff at the front desk was most helpful (they were formerly from the Midwest, like us, one from Neb., one from MI). We wanted a beach front room and it seemed to have been updated and was quite clean. After a few hours on the beach we took a dip in the pool. After a quick shower we sat on our private balcony and had a few glasses of wine. The sight and sound of the waves is so very relaxing. Then we went next door to Mulligan's for dinner. A perfect stay! Would certainly stay again.
One recommendation: The slider windows & balcony glass should be cleaned more frequently. I know that's a challenge with the sea spray, but they were quite filmy.
September 9, 2013
Rated 5.0 out of 5.0 by sunflower01 convenient location and comfortable hotel
Hotel has great location for beach. It is within walking distance of several places to grab a bite to eat and stores to shop!! We drove to several area locations/sightseeing spots from Vero Beach.
September 8, 2013
Rated 5.0 out of 5.0 by chichi25 very comfortable
nice hotel,had a great time,nice,clean room,enjoy very much
August 31, 2013
Rated 5.0 out of 5.0 by Chris2020 Great overall accommodations
Very enjoyable stay in Vero Beach; the hotel is well maintained, the room was very clean, and the staff most friendly. Location is perfect!
August 28, 2013
Rated 4.0 out of 5.0 Vero Stay
Would normally give this location a 100%. But. Pool is in such sad shape did not even want to use it. Stained bad, algae and many missing tiles. Flat out ugly.
JimO' from Apollo Beach FL
August 28, 2013
Rated 5.0 out of 5.0 by BLF321 Treated like princesses
I just want to focus on our check-in process. I have never had better customer service. The desk employee was knowledgeable and did everything in her power to insure our stay was wonderful. And it was in every way. I'd highly recommend this hotel to others.
August 28, 2013
Rated 5.0 out of 5.0 by gauchrn great bed, great view, great staff, great food
Great stay, look forward to return. Room was very clean, staff accomodating.
August 27, 2013
Rated 2.0 out of 5.0 by Banshee Friendly Staff, dirty & run down rooms
Staff was friendly and welcoming at check in but our rooms were dirty (someone else's hair comb was left on our table) and the rooms seemed to be dated and run down. Our shower head was hanging from the wall and the shower did not drain. The water was merky and dirty looking - I'm guessing from rusted pipes.
Also - you will not get clean towels each day unless you ask for them. Overall, it is not likely that I would recommend this establishment to family or friends.
August 26, 2013
Rated 1.0 out of 5.0 by Banshee Great Beach Location
Facility is old , rusty, dirty, poorly maintained.
Plumbing backed up. HVAC is noisy. Bed is very uncomfortable. Security is nonexistant. Room was unacceptably Dirty.
August 26, 2013
Rated 4.0 out of 5.0 by 2theislands Location..location..location!!
Beautiful Beach..great Sunrise...enjoyed our
August 23, 2013
Rated 5.0 out of 5.0 by gatortaxguy overall
I love this place. Funky, old, located at a heart.
August 22, 2013
Rated 4.0 out of 5.0 by dkstar Nice View
We enjoyed the visit, the view was wonderful. The hotel is old and dated but the beach makes up for it.
August 22, 2013
Rated 2.0 out of 5.0 by Fast3 Restruarnt / Bar Services very poor
You gave out coupons that were treated very poorly at the Mulligans restaurant bar next door that was supposed to honor your requests. Very inconsiderate staff and will never use that facility in the future and consider being at your facility many times in the past as being not important for future bookings.
August 20, 2013
Rated 4.0 out of 5.0 by ptubesys Love the Updates
We've stayed at this property a few years ago. We were pleased to see the updates to the room. All the furnishings were like new and very well done. I would certainly pass along my recommendations.
August 19, 2013
Rated 5.0 out of 5.0 by hgraham Great location, awesome service
location is great, shops all within walking distance.
Staff were super accomodating.
Older hotel but rooms have been updated and are very nice
August 19, 2013
Rated 5.0 out of 5.0 by Andersons2013 Good Choice
Property is older but well maintained. The room was spacious; had modern décor & good amenities. 1st floor rooms "Oceanside" have balconies that lead out to a lawn overlooking the beach which was just feet away, we enjoyed having coffee out there & we loved the sound of the ocean from our beds.
Nice area. Parking is free. There's a restaurant next door. The pool looked like it needed some repairs but people were swimming. There are no water activities @ hotel but the beach area is nice & clean, great for walking/jogging. Not as crowded as others.
Front desk staff was not overly helpful but courteous.
We were very satisfied with our accommodations & would stay there again & recommend it.
August 17, 2013
Rated 5.0 out of 5.0 by balgat91 Nice Weekend
Overall a lovely resort, our room was on the water and it was nice. Dining options are limited (walking distance). The resturant at the hotel was highly overpriced.
August 16, 2013