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Rated 4.2 out of 5 by 86 reviewers.
Rated 5.0 out of 5.0 by Very clean room and excellent customer service From the time I arrived, I was made to feel special by the staff. The room was very clean and the breakfast was awesome. Just what we needed on our way home after a long trip. Thanks Holiday Inn! July 10, 2014
Rated 5.0 out of 5.0 by very nice stay We enjoyed our stay and if we are ever in the area again we will choose this property for our stay. June 24, 2014
Rated 5.0 out of 5.0 by Clean and comfortable Vicksburg has two new Holiday Inn's, this is the better of the two. June 22, 2014
Rated 4.0 out of 5.0 by great hotel Really great helpful staff which is very important to my wife and me. Room was new with a couple of things that could be improved but over-all we were very pleased with our stay. The breakfast was good with many people enjoying the food. Staff worked hard to keep up and I noticed their willingness to please the guest. We will stay with Holiday Inn when we travel by car. June 18, 2014
Rated 4.0 out of 5.0 by Great service Everything went well at check in as Katie was very helpful and pleasant. The room was clean and comfortable. We were late getting in and early leaving so we didn't have much time there. June 11, 2014
Rated 3.0 out of 5.0 by nice except for worn out mattress nicely updated with a terrible worn out mattress which made for a poor night of sleep. Outstanding free breakfast. Good bar and friendly staff. Excellent location June 9, 2014
Rated 5.0 out of 5.0 by brief getaway For a quick weekend close to home we chose to visit Vicksburg, MS. The property was conveniently located, comfortable, and offered a quite, peaceful rest time after touring the historic areas of Vicksburg. June 2, 2014
Rated 2.0 out of 5.0 by Nice staff, hotel needs improvement My husband and I stayed one night on our way to gulf shores. The hotel has nice decor and Katie at the desk was very friendly. I was impressed upon arrival. However, there were several issues during our stay and since we were only there one night it was not worth reporting the issues and trying to get th fixed. For starters, we like to use the fitness room when we are on the road and when we went down to use it the air conditioning was broken and the room was 85 degrees. The treadmill was also broken so we tried but could not work out. The tv in our room had horrible reception, the picture kept fading in and out and was distorted. The sheets on one of the beds were stained and looked like maybe they had not been changed. I had to go to the front desk to get new sheets and change the bed. Not what I expect from an IHG property. We did appreciate the free breakfast in the morning which is not typical of a full serve hotel. June 1, 2014
Rated 3.0 out of 5.0 by Convient Easy access to Mexican food restaurant in walking distance ... although the food & atmosphere there has declined. Evening Front Desk Clerk was not customer-service oriented. May 30, 2014
Rated 3.0 out of 5.0 by In depth cleaning required Staff needs to pay more attention to the nooks and crannies that need cleaned not just high traffic areas., housekeeping store room was left open to any and all who wanted to enter. I pulled the door shut at 9 pm on the housekeeping storeroom on the west end 2nd floor. Internet did not work in room. The further away from the lobby one got the lower the reception. Contacted customer support, they tried to set up new entry ports but could not get it going May 19, 2014
Rated 5.0 out of 5.0 by great breakfast My husband, mom and I were traveling for family business and were so delighted at the excellent customer service provided by Phyllis during breakfast. We all agreed that breakfast was great and Phyllis was so attentive to our needs and seemed happy to help us with everything. Thank you Phyllis. April 29, 2014
Rated 5.0 out of 5.0 by Great stay The rooms are very roomy and the front desk staff are very welcoming. I was upgraded for being a platinum member which is always a plus! April 28, 2014
Rated 3.0 out of 5.0 by Disappointed Placing a chair in the room rather than another bed does not constitute a "Suite". April 16, 2014
Rated 4.0 out of 5.0 by Nice Facility Room was a little beat up, but it was one of the only smoking rooms left in the world, I think. So we appreciate that. Smokers are 3rd class citizens, so we enjoyed not having to go outside. The room quality was surpassed by not having to go outside. April 15, 2014
Rated 5.0 out of 5.0 by Great!! Enjoyed my stay!!! Breakfast always had something I could eat with health issues. April 1, 2014
Rated 2.0 out of 5.0 by Service I was extremely disappointed with the guest services. The staff at the desk was consistently rude and made us feel unwelcome. If I needed something, I just didn't ask because they looked at you as if you were a bother. March 31, 2014
Rated 4.0 out of 5.0 by Good location Had a nice evening. Area was clean and well lit. Bar and bartender were great. March 23, 2014
Rated 4.0 out of 5.0 by The star of the show was... Wife and I brought our daughter and two grandchildren to see the Vicksburg Battlefield this week during Spring break . The motel was well cared for, clean , great staff. Only complaint was a/c in the room was very slow to cool off the room and its not even summer yet. It did eventually get there but barely. The best part of the stay was the lady who managed the breakfast area , Phylis. She was the most attentive, hard working and delightful person we encountered on the trip. She is everything one would want as a representative of your motel chain. , She should be running the place ! What a great Lady ! March 16, 2014
Rated 5.0 out of 5.0 by Very good service. We were very pleased with our room and the staff. When the tenants in the room above us were too loud we asked the desk to look into the problem. The noise stopped immediately and the problem was solved. We have stayed here before and we are made to feel very welcome. We will stay here again. February 23, 2014
Rated 4.0 out of 5.0 by A short business stay Despite the fact that this property is right next to I10, the rooms were exceptionally quiet. Breakfast was just what I needed, and the mexican restaurant nearby is one of the best in town. February 1, 2014
Rated 5.0 out of 5.0 by Great hotel I love staying here. Room is clean breakfast is awesome bed comfortable. Staff friendly. Chef will go out of his way to please you. Bartender friendly. January 13, 2014
Rated 1.0 out of 5.0 by Unclean room and unhelpful staff My husband and I stayed at this hotel for one night and were very disappointed about the room cleanliness and the staff. We arrived late in the evening on December 28th with our 13 month old son and when we went into our room we found a half eaten sandwich in our fridge. Then when I laid down in bed and put my cell phone on the end table, it was sticky. We didn't tell the staff at that time because we had our son asleep in the room, but the next morning when I went to take a shower there was hair all over the shower wall. We told the woman that morning who was at the front desk (we checked out at about 8am the morning of the 29th) about the unclean room and she did not seem to care at all. We were very disappointed with our stay here. January 9, 2014
Rated 5.0 out of 5.0 by One of the Best Stays This hotel is lovely. I spend more than 200 nights per year in hotels. I've stayed in a variety of places. This particular hotel is definitely the nicest Holiday Inn property I've ever found. The location is near the interstate, but far enough away that you don't hear any traffic noise. The rooms are quite comfortable, clean and quiet. The staff are very kind and accommodating. It's in a small town, but larger cities could really learn a lot from this hotel. Both of my stays here were excellent. Highly recommend. P.S. For negative Nancy's out there, a positive attitude goes far in life. Be nice to the staff and save the nastiness for your spouse. :-) January 6, 2014
Rated 5.0 out of 5.0 by Recent stay in Vicksburg My wife and I stayed at this hotel during our recent trip to Vicksburg. It's location is good, and it served as our "headquarters" as we became familiar with the general area. The front desk people were just great. The young woman who was working as the bartender was obviously a little bit inexperienced, but the manager saved the day with a few very generous pours for us. As first time visitors to the area, we found this hotel to be very suitable to our needs. Nothing too fancy, but a good solid place to stay on future visits. December 18, 2013
Rated 5.0 out of 5.0 by Great Stay :-) We had the suite, and It was nice to relax after a day of driving, the bed was good, ac worked well, bathroom had good shower pressure, all the employees were nice, and the breakfast buffet was great with a good selection. I will return when I am in the area again. November 13, 2013
Rated 5.0 out of 5.0 by comfortable stay very comfortable stay at this hotel. Stall was very professional and helpful. November 2, 2013
Rated 5.0 out of 5.0 by Nice staff Enjoyed our stay at Holiday Inn. Appreciate the quick hot breakfast. Easy on and off the freeway. October 23, 2013
Rated 2.0 out of 5.0 by Little things make a big difference Had to move rooms because the tv reception was not good in the first room. Went to the next one and it was not good either. Carpet did not feel clean although looked like it was swept. Looks like the management is just trying to keep the property up with spending little money. Folks were very nice there but limited on what they could do. October 18, 2013
Rated 4.0 out of 5.0 by Hire More Staff Attended a weekend convention at this property. Rooms are clean and comfortable, food was good. Staff was friendly and worked hard. The problem was they were understaffed in the restaurant. One lady was doing everything. Food ran out, tables were not cleaned promptly, not because the lady wasn't working hard, the job should have had about three people. That is a management problem. October 11, 2013
Rated 4.0 out of 5.0 by Nice size rooms. Nice size rooms. Cleaning staff unobtrusive. All staff friendly and willing to do what was asked of them. Good size meeting rooms. Set-up space outside of meeting rooms -small. No air circulation in set-up area. No air circulation in women's restroom. Clean, recently renovated. October 9, 2013
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