Rated 4.2 out of 5 by 100
Rated 5.0 out of 5.0 by Traveller275 All around Great stay, food, staff
All around Great stay, food and staff.
For families: I was traveling with my wife and two kids; ages 9 months and 3 years.
Would come back and would recommend to friends and family.
Staff was especially helpful and kind.
July 11, 2014
Rated 3.0 out of 5.0 by Larry1963 Could have been better
The location of this hotel was excellent. Easy bus service to downtown and within walking distance to many restaurants, shops and sites.
Front desk, bar and restaurant staff were excellent.
The A/C was very poor in the room.
The internet service was weak and slow.
The maid entered twice in one morning without knocking. After the first night of stay, the maid service did not show up until after 5pm. The other days, shampoo, lotions, etc were not replaced.
Free breakfast (which was excellent) was only offered for myself and my wife, our 13 year old daughter was charged $15 each morning to eat.
July 11, 2014
Rated 5.0 out of 5.0 by jd coach Had a great experience at this hotel
this is a great facility compaired to the Holdiay Inn in Hamburg Germany, I wish their staff was as well trained as this facility. Didn't want to pay the prices that are charged in the ring. It was not difficult to get to St. Stephens. Take the Green Underground 1 station and transfer to the Red for 1 station and your there. Found places to eat by the outdoor farmers market. Had a great experience from Ms Asti, a young desk clerk, who was helpful, polite and gracious. And she spoke English very well.
I'm Asian/American found ethnic resturants close by that had good food. Dinner at the farmers market was wonderful. We tried local favorites there. Mini Mkt down the block as well as self serve laundry. Next door to mini market was another market where I could get spare watch batteries as well as other items for travel. The underground was 2 1/2 blocks, maybe an eight minute walk. train/bus tickets were sold at the front desk of the hotel. the hotel had a great map that had the bus routes on it as well as the underground lines.
Only major complaints was that I couldn't log on to the internet with my Nook tablet and you had to go to the bar to get ICE which was given in a large paper cup. A bucket of ICE would have been nicer. When I go back to Wein, I'm staying at this hotel.
July 9, 2014