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Rated 4.5 out of 5 by 258 reviewers.
Rated 3.0 out of 5.0 by Not Impressed I was expecting more based on the high reviews, however, I was sadly disappointed. Dirty bathroom and the restaurant downstairs was dirty as well. Splatters on the walls in the room, noise in the hallways. Someone in the room next to us chain-smoked on the balcony most of the time making it hard for my kids to enjoy the balcony. Restaurant downstairs was understaffed and orders where wrong or items completely missed all together. Overall, I was not impressed and I have been to several Holiday Inns...this one rates pretty low on the list. September 3, 2014
Rated 2.0 out of 5.0 by Not impressed... I was there for the 1/2 marathon this past weekend and I was not impressed! First off...our room was dirty...the toilet, and tub looked as if they had not been touched. We found splatters of food or something on the walls and pistachio shells around the nightstand...disgusting on all levels. I cleaned most of it myself and then called the front desk for the bathroom to be re-cleaned. Second, the restaurant that they have in the lobby must have been understaffed, our order was wrong, items ordered were forgotten and the service for the most part was pretty poor. We also had to remove a dead fly that was in the windowsill right next to were we sat...gross! I have stayed at several Holiday Inns and I usually love them...this stay was nowhere near my expectations! However, I will say the staff at the front desk was very nice and helpful with our issues and suggestions of places to eat :) September 3, 2014
Rated 3.0 out of 5.0 by Not what we thought it was going to be. IHG Website states hotel has newly renovated rooms, but we were less than impressed. New carpet, bedspreads and wall paper helped, but they forgot about the walls and bathroom. Ceiling finish over bathtub was bubbling up, wall next to tub had water damage and shower curtain was torn. If you like the retro 60's look (think Blue Hawaii Elvis# than you might like the room, but wasn't our thing. The view off the balcony was nice and the housekeeping service was very good, but we didn't like our room location. Was across the hall from guest laundry and when in the bathroom you could hear the dryer spinning up and winding down. The hotel staff #especially the desk clerk from New York, name?) did her/their best to make things better, but was disappointed in being given a second floor room when asked for a 5th or 6th. I understand room requests cannot be guaranteed, but thought booking months in advance would have yielded us at least a higher floor room. Another minus is the parking situation. Hotel advertises they have additional parking across the street, but what they really have is not enough parking at the hotel itself and a mess at the off property lot. Lack of space results in cars being double and triple parked-in, where multiple vehicles often have to be moved so you can get out. Ok if you're not on a schedule, but can be a frustrating wait if you are. Over all, property is "ok", but based on our experience we were puzzled with the 4.5 star rating. There are better Holiday Inn properties than this one for sure and after visiting other hotels on the strip (especially North Beach end) am convinced there are better hotels available elsewhere on the strip as well. September 3, 2014
Rated 5.0 out of 5.0 by Loved the hotel and the view! This hotel had everything a person needs to relax! It was one of the only hotels on the beach that had palm trees. Along with its outdoor patio seating that allowed guests to eat breakfast while watching the sun come up, the hotel offered inside seating in creative fishing theme. There is a box close to the elevators that allows guests to pick through an assortment of playful items to take out on the beach and have fun with! The view from the balcony was amazing, you could see the dolphins jumping if you were out at the right time. A+ experience, I will be back :) Thanks for making my vacation spectacular! September 2, 2014
Rated 5.0 out of 5.0 by Relaxing Atmosphere I've stayed at this hotel previously; it continues to provide a relaxing atmosphere; just a few steps from the beach and boardwalk. Hotel is in a good location within walking distance to restaurants and other seashore shopping. The one minor con was not being recognized as an rewards club member. I would not hesitate to stay at this hotel again. September 2, 2014
Rated 5.0 out of 5.0 by Great time at VB!! We have been staying at this Holiday Inn for over 15 years. It's the only place at Virginia Beach that we want to stay! September 1, 2014
Rated 5.0 out of 5.0 by Summer at the Beach Great location, central to most entertainment and the fireworks! Restaurant is excellent and rooms are clean. August 31, 2014
Rated 3.0 out of 5.0 by Great View Nice place, easy access to beach and room had a great view. Things that were little disappointing were limited on site parking, room cleanliness (food on the carpets from previous guests and windows dirty). Pool water very cloudy. August 31, 2014
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