Rated 4.5 out of 5 by 331
Rated 1.0 out of 5.0 by No resolution VA Beach Holiday Inn ... NO HOT WATER ... No resolution
I arranged for a romantic weekend at the Virginia Beach Oceanside Holiday Inn for November 28-30, 2014. Since I had an 8 hour drive I notified the hotel for a late check-in and asked the staff to ensure the heat was set for my room at arrival. Unfortunately, upon my arrival and throughout my stay the room … and the entire hotel had no hot water. I was instructed by the hotel staff to leave my hot water running all night because the hotel was 40% occupied and they needed to get hot water circulating. What happened to the “Environmental Conservation” policy to save water and the local environment? In addition, the room heater sounded like a thunder storm as it produced lukewarm heat. I asked the front desk to book another room at the nearby Holiday Inn Express because my accommodations were not acceptable. The front desk attendant told me the Holiday Inn Express was experiencing the same issues due to the cold weather. By now the time was 11:30 PM and my fiancé and I were exhausted, cold and without hot water … we fell asleep with our winter coats on. Never again will I stay at the Virginia Beach Oceanside Holiday Inn (21st St).
December 15, 2014
Rated 4.0 out of 5.0 by JohnB36 Good hotel with clean rooms
Overall this is a good hotel that I would recommend. Great location with helpful staff and clean rooms. No complaints.
December 14, 2014
Rated 5.0 out of 5.0 by Woody 52 GREATEST HOTEL IN VIRINIA BEACH
My wife and I just stayed at this hotel again this month and we love it here. The staff, Amanda, Stuart, bo, and Franics make this hotel great. My hat goes off to Stuart, he is the best resturant mgr I know. The food is hot and fixed right the first time, Great cooks heres. Amanda does a great job with her smile greeting people coming and going. The staff here make Holiday inn the Greatest place to stay in Virginia Beach. Clean rooms, clean towels, Bo does a great job making sure everything is in order in your room. MERRY CHRISTMAS TO ALL OF YOU!!!!!! We will see you after Christmas for one more visit this year. Job well done.
December 6, 2014