Rated 4.3 out of 5 by 403
Rated 2.0 out of 5.0 by KFJ1 All the small things
Room was average, but there were a handful of small items that all added up to a less than average stay. First, the smell in the lobby and especially on our floor was awful. Smelled like cleaning supplies and stale cigar smoke. The AC unit was very noisy. The trash cans provided were way too small. Water pressure was very low, but the worst item was the sink. Some genius decided a shallow rectangular sink would look "modern". And while it does look "modern", it's completely not functional. Very frustrating! Would not recommend this property.
June 28, 2015
Rated 3.0 out of 5.0 by va340123 Almost Really Nice
This is a decent hotel with a good location. However, the pool was dirty and required one of the visitors to clean and a group of teenagers ruined the day for me and my family. While I expect a large crowd on summer weekends, a small group of kids occupied the whole pool with roughhousing and messing around. Worst part, I saw them walking back to an adjacent hotel and they were not even staying at that HI. That night, we had the unfortunate luck of being next to someone who cranked up their music until 2am. Someone did respond from the front desk, but it took three trips before we got some peace and quiet.
June 26, 2015
Rated 4.0 out of 5.0 by Amy9597 Friendly staff
Accommodations were no different than hotels with less cost. I have never stayed in a Holiday Inn before and was expecting a little higher class accommodations. Bathroom could have been cleaner. As a former hotel maid, I would have been written up if I had cleaned a bathroom like that. I think they should be paying closer attention to the rooms, not just the public areas.
June 21, 2015
Rated 1.0 out of 5.0 by coffeeguy2 Upgrade
I was upgraded to a suite. I have been upgraded on several occasions and it's a nice perk that I don't seem to get at most locations.
June 19, 2015
Rated 1.0 out of 5.0 by Lschai Dirty, musty uncomfortable
I stayed in this hotel for two nights and I didn't get much sleep. The bed was the kind of old hotel bed you may find in a 1970-80 cheap motel, it seemed of poor quality was extremely uncomfortable to me. The mattress on the pull out couch was stained, had one sheet and no extra pillows - which the hotel could not provide. Some of the bath towels were also stained and the bathroom was not very clean. The air conditioner did not get very cold, even though we ran it at the lowest temp we all sweated through the night. There was a musty damp smell and feel in the air within the hallways and rooms, made worse by the fact that the cleaning staff left a large garbage bag with a dirty diaper in the hall for most of the day. Nothing like the smell of baby poo, mixed with the musty air to awaken the senses. I will never stay at Virginia Beach Holiday inn again.
June 18, 2015
Rated 5.0 out of 5.0 by wjammer GREAT PERSONAL.
The staff at this hotel was without a doubt the most friendly I have ever met , I mean everyone I met was great an went out of their way to make our stay pleasant.
June 18, 2015
Rated 5.0 out of 5.0 by Mr howard Very pleased
Extremely satisfied with the facility and staff! I enjoyed relaxing in the bar area and was pleased with the service received.
June 17, 2015
Rated 4.0 out of 5.0 by Tarr247 June stay
All in all not a bad place and I would recommend. All Staff were very nice and accommodating. They just need to pay attention to the details a little more. Outside and Lobby look great. Bad/moldy smell when I walked in to check in. I actually believe it may have been coming from the water fountains behind the check in desk. I checked in around 8 PM and there was a tray of half eaten food (from a room service order) in my hallway that was there from that time until late the next afternoon. The entire place could be a little cleaner. Elevators floors were dirty and inside not wiped down. I stayed on the 2nd floor and my mattresses in my room need replaced, not supportive at all. Screen on the TV kept coming in and out (as if the signal was weak). Faucet in my bathroom was completely loose. I like the HIE brand and stay there often. However, If there is another hotel in the area with a comparable price, I would probably give it a try next time. If not, I would stay here again. Again, just average, not horrible. They can do better.
June 16, 2015