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Rated 4.3 out of 5 by 502 reviewers.
Rated 5.0 out of 5.0 by Excellent service! I was on the 7th floor. Only one elevator goes to this floor in the North Tower. This was very inconvenient because I was there for a conference that was primarily held in the South Tower. Also, the elevator kept malfunctioning. More than once, it got stuck on the 1st floor. When I spoke with the maintenance man, he stated that the door gets jammed sometimes and to just push it shut. Why should the guests have to manually shut the elevator door when the elevator should be fixed permanently? There are 3 restaurants inside the hotel. A formal Italian diner, Isle of Capri, where reservations are preferred and there is a dress code. I did not eat here during my stay. A casual lunch/dinner restaurant, The Square Whale. I ordered dinner here one night and was surprised at how expensive the food was. I got a turkey Panini with no drink and no room service for $15! The Panini was good but not that good! There was also a breakfast diner, The Greenery, that included a buffet. I ate here one morning but did not opt for the buffet. I got a regular breakfast plate that was reasonably priced and the food was delicious! I was a little disappointed that the hotel did not have continental breakfast to choose from. Being there on a business trip and having a budgeted meal plan made it difficult to eat breakfast or dinner at the hotel. Otherwise, the hotel is clean, safe, and the hotel staff are exceptionally friendly. October 15, 2014
Rated 5.0 out of 5.0 by Great Service the staff/room exceeded our expectation! the staff was friendly and very accommodating. Rooms were exceptionally clean as was the common areas. We attended a Wedding reception at the hotel and everything was handled with the up-most care and all staff member were on point with service and guest accommodations. October 15, 2014
Rated 5.0 out of 5.0 by Great front desk service. The Front Desk personnel were very friendly and accommodating. The front desk and maintenance personnel went the extra mile to help with our rental handicap scooter issues and were able to get the scooter operating properly. The maintenance team, maid service and restaurant personnel were also attentive to our needs and requests. I would recommend this hotel. October 10, 2014
Rated 5.0 out of 5.0 by Superior Service and Food Loved our stay. The view, the room, and the food were all Superior. Loved it. October 9, 2014
Rated 5.0 out of 5.0 by Happy with Our Stay This Holiday Inn has amenities that other hotels in the area do not. We have already booked another stay after Christmas at the same location and I have recommended this Holiday Inn-North Beach to several of my friends. The staff was wonderful and the location is the best at the beach. October 9, 2014
Rated 5.0 out of 5.0 by Convention Site Outstanding location, especially for the Neptune festival. Very relaxing this time of year. Excellent courteous staff everywhere! Really enjoyed Isle of Capri Restaurant! The Greenery was also very good. I stayed six nights- the only negative? I had a seventh floor room ( which was great) and only one elevator goes to the seventh floor, seemed like they worked on it a lot, very slow and sometimes a long wait. October 8, 2014
Rated 3.0 out of 5.0 by Confortable bed, Nice view to the Ocean, close to the boardwalk The Hotel was nice and I enjoyed my visit at the Hotel except for the problem with the A/C Unit. October 7, 2014
Rated 5.0 out of 5.0 Great hotel I travel a great deal...Travel is not always easy...but I was impressed with the responsiveness of the hotel staff to our needs. The Maintenance dept. and the Management were top notch. October 3, 2014
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