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Rated 4.3 out of 5 by 409 reviewers.
Rated 3.0 out of 5.0 by So So This is a good family hotel. That's why everytime myself/family come to the beach we stay at this location. The beach is right there and three pools for the kids. Movie theater plus the breakfast is on point. My concern is being a platinum member I ask for a early checkin/ocean front room. Times I get there it's the complete opposite. This stay I we arrived early and our room wasn't ready. We sat in the lobby and seeing everyone checking in I decided to ask John at the front desk if our room was ready. He stated yes it was. But we were sitting in the lobby for 30 minutes. Then he tell us we don't have oceanfront. WOW! So I call IHG and that's when Linzey the front desk manager worked it out and got an upgrade on our room. Mind you I was told no upgrades are available and they are sold out. Other than that the overall stay was good. August 16, 2014
Rated 5.0 out of 5.0 by Great Staff and Beachfront We have had the privilege to travel the world, from sleeping in huts to palaces. The oceanfront views of sun and moon rises were both calming and spectacular. The staff could not have been more attentive to each request, and their greetings with a smile and a kind word were most appreciated. It made a family wedding and reunion even better because of the welcoming space we had the pleasure to return to. Thank you for training your staff so well. It is noted, and was above what we expected. August 16, 2014
Rated 5.0 out of 5.0 by SWEET STAFF WAS SO NICE. WE NT OUT OF THEIR WAY TO SERVE. August 15, 2014
Rated 4.0 out of 5.0 by Great Place to crash We made an impromptu one night stop in Virginia Beach on a rainy day. The staff were very helpful in getting the best price in the area as well as a great suite. Our stay was very pleasant and afforded us the chance to just relax and enjoy the ocean sounds and walk in the rain. August 15, 2014
Rated 4.0 out of 5.0 by Above average oceanfront hotel Nice overall hotel. Many good points about it, especially the staff. Room A/C and shower needs immediate upgrading! August 14, 2014
Rated 5.0 out of 5.0 by Kid Friendly The hotel was exceptional and we will be staying again in the future. Great kid activity and movie schedule. Kids eat free! August 14, 2014
Rated 5.0 out of 5.0 by Exceeded expectations The hotel was conveniently located to restaurants, on the beach, on the boardwalk, parking and 7-11 was across the street (and Starbucks only two blocks South). The room was clean, comfortable and had everything we needed. The staff were extremely helpful and nice - they were one of the best parts about staying in this hotel. This beach hotel was far better than many I had stayed in - went well beyond what I expected. August 13, 2014
Rated 4.0 out of 5.0 by Great Staff and View Our third visit in less than a year with our four kids (ages 12, 10, 8 and 7). They LOVE the kids club -- staff there is energetic, caring, and creative. Always a lot to do and the 3 pools + beach provides something for everyone. Only downside is one bathroom in the suite for a family of 6 but the room is spacious and the storage great. Clean and comfortable from a family that is use to staying at high-end hotels. August 12, 2014
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