Rated 4.2 out of 5 by 244
Rated 5.0 out of 5.0 by TracieK A Great 10th Birthday
For the 2nd year in a row, we have stayed for the weekend at the hotel with our daughter and her friends to celebrate her birthday. We are locals in VA Beach. A few days before our arrival, I spoke with the Supervisor, Leslie, and she was more than helpful and kind. I truly appreciate everything she did for us.
During our stay, the girls played in the craft room and both ladies working in there were sweet and involved with the kids. (One even remembered us from last year!) They assisted us with a movie, and were extremly patient with the kids and their requests.
As far as the entire staff, I was impressed! There were many groups of kids there that weekend, and I know it was memorable for them all!
It all ended with a yummy breakfast the next morning, where the kids ate FREE!!! :)
I am always referring friends and family to stay there, and of course, we will be back!
December 5, 2013
Rated 3.0 out of 5.0 by qwertyuiop12345 Good bang for the buck
This is the second time I have stayed in this hotel because its reasonibly priced and has a good location. They have never blown me away with their accomidations however they provide a nice place to stay for a good price in a great location. We stayed in an ocean facing room with 2 beds. They provided good furniture and beds. The bathroom is not for claustrophobic people and the room was not cleaned till after 5pm.
November 15, 2013
Rated 5.0 out of 5.0 by Debi35 Excellent Staff
The staff provided excellent service. Very helpful with with my arrival and check out! Room service was the best with hot breakfast and service with a smile!
November 12, 2013
Rated 5.0 out of 5.0 by MsPat Comfort and Cleanliness Excellence
I recently stayed at this hotel and was extremely impressed. I have traveled a great deal and found this hotel to be one of my top choices! Relaxing, clean, comfortable, friendly, top-notch service! Don't miss out on this magnificent hotel. You won't regret it!
November 12, 2013
Rated 2.0 out of 5.0 by Sunnyf newer section or older one
We stayed in the older section in a 'suite' with a living area, bedroom and bath. The layout was peculiar - needed to walk through the bathroom in order to get to the bedroom from the living room. And the closet was located in the living area, not the bedroom.
The noise level in the living area was very bad. People in the hall outside sounded like they were in the room with us.
This part of the hotel is very shabby and much in need of renovation. Others in our group were in the newer section which was much nicer.
November 7, 2013
Rated 3.0 out of 5.0 by dcguy123 Fine for what we need it for
Was there with a family event/wedding for the weekend. Rooms were average and food was good. Staff was nice enough. Only complaint would be that the keys kept demagnatizing...It was the keys and not user error as it happened to several of our rooms in the block. Rooms felt a little dated, but were clean enough. The elevators are abysmally slow...that's the only real compliant I'd have, otherwise was fine.
November 6, 2013
Rated 5.0 out of 5.0 by Jen1031 Kid friendly and affordable
Great hotel! Fun for both kids and adults. Our son LOVED the indoor lazy river and theater. Planning to stay there again to try out all the pools! Very clean and staff were very helpful!! Highly recommend!!
November 1, 2013
Rated 3.0 out of 5.0 by Johnny1947 Billing leaves something to be deserved, but everything is great!
Upon arriving on Friday, October 18, my room-mate gave his credit card to the young lady behind the desk. She went into the back with the card. I had reserved the room on my wife's bank card. Checking out Sunday morning, October 20, my brother Shriner said just put the bill on his card that had been presented on Friday. Tuesday evening, October 22, I checked my bank statement on-line and found that I had been billed for the room on my wife's card that had just been used to hold the room. I called the hotel that evening and was told it could not be resolved at that time and I needed to call the next day and speak to billing. I did, and the young lady told me my wife's card was the only one on file, but if I could get my friend's card number she would reverse the charges and bill the room to his card. Amazing that your staff makes a mistake, but they want me to fix it! You have a beautiful property that makes it first class except for the lack of service in the billing department. I personally will not provide my card number to hold a room or anything else with that property!
October 24, 2013