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Rated 4.2 out of 5 by 254 reviewers.
Rated 4.0 out of 5.0 Visit to beach in January Nice hotel, great view of beach. Staff very accommodating - switched room to suite since renovation was being done in other tower. Also requested late checkup and front desk approved with no issues. February 2, 2014
Rated 5.0 out of 5.0 by It was cold out side but our stay was good! The weather was cold to say the least, but the staff was warm. My wife and I had stated here in September for my Army reunion (29th Inf. Div.) and found the great attention from your staff then as my son and I found this time around. My son and I were down to visit the Virginia Beach Air Museum for his birthday and your hotel was the perfect place to stay. Breakfast was good and room great. We can't say enough good things about your hotel! January 31, 2014
Rated 4.0 out of 5.0 by Great Base Camp to Visit Virginia Beach! Bring Windex!! My wife, son and I spent four nights in Virginia Beach in late January for a USFA (fencing) tournament at the Convention Center. We generally prefer IHG properties over most other hotel options when traveling together due to availability of two queen-sized beds, convenient on-site breakfast, guest laundry facilities, good locations, reasonable rates, and free self-parking. The HI Virginia Beach - North Beach is a really great HI property with excellent amenities for families and is somewhat unique with an on-site gourmet Italian restaurant "Isle of Capri" on the sixth floor and an excellent dedicated full service breakfast-only restaurant on the first floor. The front desk staff is exceptionally friendly and helpful. The only minor negative (minus one star) is apparent weak oversight of the housekeeping staff. Three specific examples were (1) our in-room coffee maker had old coffee moulding in the metal pot which we obviously avoided using during our visit, (2) the beautiful ocean view balcony sliding glass doors needed obvious cleaning and lubrication, and (3) on Sunday housekeeping skipped our room completely. The property investors should seriously consider some cosmetic updating -- i.e. repair torn desk chair fabric, freshen-up the elevators, and steam clean the hallway carpets before the high season kicks in for the spring and summer. It would not take much to make this HI sparkle! January 23, 2014
Rated 5.0 out of 5.0 by Front Desk Staff Amazing After a very long ride from Staten Island, NY, we were greeted by 2 very friendly front desk staff. They actually seemed happy to see us and were professional in handling our check-in. It was the start of a very happy weekend. We received a complimentary upgrade and the accommodations were wonderful. The wedding we attended at the Hotel was terrific. Wait staff at the reception couldn't have been nicer nor more attentive. The food was delicious and the view of the ocean was spectacular. All in all, we had an amazing weekend. January 17, 2014
Rated 4.0 out of 5.0 by Average Stay The room was decent and we consider it to be an average hotel. The service was great except for housekeeping. They cut many corners. The front desk staff was exceptional!! So was the room service and food quality was very good. For the price we paid, it was a good value. We would stay there again in the future. January 6, 2014
Rated 5.0 out of 5.0 by Wonderful Staff My husband and I thoroughly enjoyed our stay at Holiday Inn & Suites. The customer service was fantastic. The first person we came into contact with was Leslie and she was such a warm and friendly person. She always asked us how we were doing and seemed genuinely interested. We will definitely recommend this hotel to others. It was a very relaxing stay and will come back again. January 4, 2014
Rated 3.0 out of 5.0 by An average stay It would have been better than average except the shower had problems and the renovation left some things that should have been upgraded. And the pool should be reworked so adults can swim laps for exercise. January 3, 2014
Rated 5.0 out of 5.0 by Best in V-B Excellent in every way. I LOVE the breakfast! I have stayed at several hotels in the Virginia Beach area and continue to come back here. It's clearly the best of the hotels on the boardwalk. I will continue to come back here in the future. January 1, 2014
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