Rated 4.3 out of 5 by 504
Rated 5.0 out of 5.0 by cinmac great hotel
we stayed at the hotel for a couple nights, we were there for a wedding ceremony. everything was awesome, staff was great, friendly, helpful. we ate at the bar which is connected to the hotel, great service, great food, don't have to leave the hotel unless you want to. room overlooked the ocean which was great, nice sized room as well and very clean.
October 16, 2014
Rated 5.0 out of 5.0 by jma99 Great for kids and adults as well.
This hotel really exceeded our expectations. Nothing against Holiday Inn as a brand but this is much nicer than the Holiday Inns I grew up with. The kids features (Splash Camp, movie theater, indoor lazy river pool) are an integral part of the experience, and not tacked on like at some places. They exceeded the expectations I had based on the website. Fortunately it was sunny most of the time we were there, but in the event of bad weather, there is enough to keep the kids busy.
The view are fantastic, the beach is nice and wide, and there are multiple pools. The property is clean, and the staff is friendly, and the Executive Meeting Manager is just outstanding. The complementary toothbrush/ toothpaste and razor were much appreciated.
Three things to nitpick on:
1) there is no coffee available in the common areas. Either drink the "eh" coffee in the room, go to the restaurant, or cross the street to 7-11.
2) The website talks about three hotel restaurants: Greenery (good breakfast buffet), Square Whale (good lunch and dinner but limited menu), and Isle of Capri (outstanding restaurant, and not just the spaghetti house the menu in the lobby would have you believe).
Only the first two take the Kids Eat Free coupons, which was kind of misleading.
For the most part the staff is friendly and helpful, but they could do a little better at anticipating your needs. But again, that is just nitpicking.
Great place to visit and we will be back.
October 16, 2014
Rated 5.0 out of 5.0 by Jess298 Excellent service!
I was on the 7th floor. Only one elevator goes to this floor in the North Tower. This was very inconvenient because I was there for a conference that was primarily held in the South Tower. Also, the elevator kept malfunctioning. More than once, it got stuck on the 1st floor. When I spoke with the maintenance man, he stated that the door gets jammed sometimes and to just push it shut. Why should the guests have to manually shut the elevator door when the elevator should be fixed permanently? There are 3 restaurants inside the hotel. A formal Italian diner, Isle of Capri, where reservations are preferred and there is a dress code. I did not eat here during my stay. A casual lunch/dinner restaurant, The Square Whale. I ordered dinner here one night and was surprised at how expensive the food was. I got a turkey Panini with no drink and no room service for $15! The Panini was good but not that good! There was also a breakfast diner, The Greenery, that included a buffet. I ate here one morning but did not opt for the buffet. I got a regular breakfast plate that was reasonably priced and the food was delicious! I was a little disappointed that the hotel did not have continental breakfast to choose from. Being there on a business trip and having a budgeted meal plan made it difficult to eat breakfast or dinner at the hotel. Otherwise, the hotel is clean, safe, and the hotel staff are exceptionally friendly.
October 15, 2014
Rated 5.0 out of 5.0 by tamped Great Service
the staff/room exceeded our expectation! the staff was friendly and very accommodating. Rooms were exceptionally clean as was the common areas. We attended a Wedding reception at the hotel and everything was handled with the up-most care and all staff member were on point with service and guest accommodations.
October 15, 2014
Rated 5.0 out of 5.0 by RDM77 Great front desk service.
The Front Desk personnel were very friendly and accommodating. The front desk and maintenance personnel went the extra mile to help with our rental handicap scooter issues and were able to get the scooter operating properly. The maintenance team, maid service and restaurant personnel were also attentive to our needs and requests. I would recommend this hotel.
October 10, 2014
Rated 5.0 out of 5.0 by DJ and Sherm Superior Service and Food
Loved our stay. The view, the room, and the food were all Superior. Loved it.
October 9, 2014
Rated 5.0 out of 5.0 by CMS81 Happy with Our Stay
This Holiday Inn has amenities that other hotels in the area do not. We have already booked another stay after Christmas at the same location and I have recommended this Holiday Inn-North Beach to several of my friends. The staff was wonderful and the location is the best at the beach.
October 9, 2014
Rated 5.0 out of 5.0 by Thomas S. Convention Site
Outstanding location, especially for the Neptune festival. Very relaxing this time of year. Excellent courteous staff everywhere!
Really enjoyed Isle of Capri Restaurant! The Greenery was also very good. I stayed six nights- the only negative? I had a seventh floor room ( which was great) and only one elevator goes to the seventh floor, seemed like they worked on it a lot, very slow and sometimes a long wait.
October 8, 2014