Rated 4.4 out of 5 by 746
Rated 3.0 out of 5.0 Nice view, great pools
I like this hotel because it's at the end of the boardwalk. It has nice pools and really cool amenities, like a home movie theater. The parking garage is always full though so get your spot early. Close to the beach and other VA beach stuff. They make a really cool turtle out of the towels. AC rocks too.
August 30, 2015
Rated 4.0 out of 5.0 by Tamijujajo Great family accommodations
We've stayed at this property twice and love how family oriented and accommodating it is. Great pools and other amenities to keep the kids excited and having fun. Location is awesome since it's at the end of the boardwalk but not too far from driving or bussing into town for dinner, souvenirs and entertainment. Kids eat free which is a plus but the "free" menu can get a little monotonous if you are there for several days. The restaurant for breakfast can get extremely busy which can be inconvenient at times but nonetheless good food. We stayed on the first floor which was so convenient to walk right out to the beach. Cleanliness of room can improve for our coffee pot still had the previous guests coffee bag in the filter. But overall housekeeping staff was friendly and accommodating. We'll more than likely use this hotel as our choice of stay based on all the amenities the hotel has to offer. Highly recommended should you have children.
August 29, 2015
Rated 5.0 out of 5.0 by stevesalemnh Two Day Respite from College Drop-off trip
My wife, two daughters and I were headed from New Hampshire to Clemson, SC to drop off our oldest for her freshman year.
The hotel was in a great location on the beach and the pool was really nice. We had lunch there which was great and the waitress gave us a great recommendation for a nice dinner. The people at the desk were friendly and helpful too, even providing a sewing kit so that I could fix my daughter's broken sandle.
We rented chairs and an umbrella at the beach on the first day. The most amazing thing was that there were dolphins jumping and swimming about 50 yards off shore from where we were sitting. We will definitely return to Virginia Beach and stay at this hotel again.
August 29, 2015
Rated 3.0 out of 5.0 by Disappointed mom 5 Poor Valet Service and Slow
At checkin we were left to find a luggage cart and unloaded the vehicle ourselves with no assistance from the 2 gentlemen that were employed to act as the vallet. They did nothing to assist us when we arrived or when we departed. They merely took the keys and parked the vehicle.
The 2nd elevator was painfully slow. Only use the first one. The staff is aware of the problem but even after the hotel was remodeled this has not been addressed.
The maid service did not have our room cleaned by 4:30-4:45pm when we returned from the beach after being out all day. They arrived just as we did and we had to leave the room so they could clean it.
This was not good. Our special needs child was fussy and wanted to be in the room.
The breakfast buffet is cramped and not designed well for easy and comfortable use by patrons. We waited 35 minutes to wait another 35 minutes to get to the buffet and for them to replenish food. It is a horrible design. Someone needs to redesign this space. The hostess was less than friendly. It was an awful breakfast experience for our family and we will not recommend this to anyone.
August 28, 2015
Rated 3.0 out of 5.0 by RoJS Comfortable bed and good location
Pool could have been warmer and cleaner. Noisy A/C.
August 27, 2015
Rated 5.0 out of 5.0 by Renee.A Great stay
This was our second visit to this hotel. Its a great location at the end of the boardwalk, where its not quite as crowded. Staff was friendly and accommodating to requests. We will definitely stay here again.
August 26, 2015
Rated 4.0 out of 5.0 by Sight and Sound BEAUTIFULL LOCATION AND POOL
GREAT LOCATION ON BEACH IN VIRGINIA BEACH. AWESOME POOL TO RELAX BY IF YOU WANT TO GET AWAY FROM BEACH
August 26, 2015
Rated 4.0 out of 5.0 by Sight and Sound Comfortable bed and great pool
Love the beach front location of this property in Virginia beach. Great pool to offset when you don't want to be at beach. Disappointed that some of the IHG member rewards have changed. As platinum elite member I used to get free breakfast for myself and kids under 12. Not so anymore.
August 25, 2015