Rated 4.4 out of 5 by 596
Rated 5.0 out of 5.0 by Long Island native Visit for my nephews wedding
The hotel was like a resort. Beautiful beach, clean pools and hot tubs. Food was good quality. Ate breakfast buffet which was excellent and lunch at the square whale. Prices were very reasonable. The only "con" is if you have young children to bath. Rooms have showers NO tubs.
The staff was more than helpful..did everything to make sure your stay was pleasant. Would definately go to this hotel again.
April 23, 2015
Rated 5.0 out of 5.0 by English2 Great service - Clean room
Friendly professional service, made for an enjoyable stay. Would recommend to others looking for a lovely place to get away!
April 23, 2015
Rated 5.0 out of 5.0 by jmanthom great hotel
Great hotel with great staff. We were traveling with one hundred high schoolers and the hotel made our stay memorable. I even got the doorman to recommend a great golf course
April 21, 2015
Rated 2.0 out of 5.0 by Diva360 Great view, noisy environment
Construction/renovation going on on the floor above. Very noisy. The ad said that the rooms had been updated, but the furniture was very worn, and the sofa was soiled and frayed. The elevator we used had not been vacuumed in 4 days. The sliding window was dirty also.
Enjoyed the beautiful view of the ocean and the peacefulness when construction was not going on.
April 20, 2015
Rated 4.0 out of 5.0 by sgct Off Season
We had a great off season few days. The hotel was clean and staff very friendly and helpful. The only down side for us was the casual pool/beach restaurant was closed the few days we were there due to the off season. Not a big deal we walked down the beach and found two on the beach restaurant open for lunch. Great value for when we went.
April 19, 2015
Rated 5.0 out of 5.0 by KLyons Rest and Relaxation
The staff was friendly and accommodating.
the hotel was nice and had lots of amenities. definitely your best choice when in Va Beach!
April 17, 2015
Rated 2.0 out of 5.0 by DNJ2004 Would Not Recommend
I'm sorry to say, but I will no longer recommend this hotel. I've stayed here many times, and have always been happy, except for my most recent stay last week. For the first time, I found the hotel room to be dirty. The people who stayed in the room before us obviously celebrated Easter in the room as we found many remnants of their celebration. There was an unwrapped small chocolate Easter egg on the floor next to the bed. There were pieces of colored foil from the chocolate eggs on the floor in the room and on the balcony. We stayed 7 nights, and none of this was ever vacuumed up. Our bathroom floor was definitely not vacuumed during our entire stay. There appeared to be a small pill on the floor in the bathroom. Out of curiosity I watched it everyday to see when the floor would get cleaned. Never happened. I'm guessing it's still there. The balcony doors were so dirty that it was impossible to enjoy the view. I requested they be cleaned. Someone definitely came to clean them, because when I returned to the room they were smudged - but still dirty. I went to CVS and bought windex and paper towel and cleaned them myself. I couldn't see spending so much money to have a oceanfront room and not be able to enjoy the beautiful ocean.
Very disappointing stay. Also, one last thing. I took the "visa rewards" package. You get a $25 visa gift card for each night you stay - but apparently you don't get them until you check out. The managers were kind enough to give me my card daily because I was staying 7 nights and I had planned to use the cards for breakfast. One night we ate dinner at their restaurant "the square whale" and I was not able to use the visa cards. They didn't know what kind of card it was and where I got it from. It would not work in their system. I laughed and told them that I got them from the front desk. I have no idea whether or not the cards I still have will work when I try to use them. I wouldn't recommend this hotel, but if you do stay there, make sure you know ALL the details of the visa rewards package, otherwise don't take that package.
It's sad, because this is the only hotel I've stayed at in Virginia Beach over the last few years.
April 17, 2015
Rated 5.0 out of 5.0 by GSA23 Our Stay
The room was very nice. The bed was super comfortable and the room was very clean. The price is reasonable and average for the area. The staff was very helpful. Our overall experience was outstanding!!! I would definitely recommend this hotel to anyone. You will not be disappointed.
April 16, 2015