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Rated 4.3 out of 5 by 523 reviewers.
Rated 5.0 out of 5.0 by great hotel This was our second time staying here for a weekend. We love the kid-friendly pools and movie theatre, as well as the kids' activity zone. Our daughters enjoyed seeing Tonka and Tink (tortoises) again. I like the Bath and Body works products provided. My one concern with our stay is that the benches at the foot of the bed were very much in need of replacing. They literally looked like a Great Dane had gnawed on them. September 24, 2014
Rated 3.0 out of 5.0 by Nice Enough The hotel in general is showing signs of wear. The elevator door screeched and moaned I thought we were stuck a couple of times. The bathroom fan was extremely noisy. The balcony door was real hard to open and close. The bathroom area with the shower was soo small it had two 1/2 sized doors instead of one. September 24, 2014
Rated 5.0 out of 5.0 by Outstanding Hotel Very Enjoyable visit. Hotel is very clean and right on the beach. Highly recommend. September 24, 2014
Rated 5.0 out of 5.0 by Very comfortable bed, nice view and very personable staff. I have been going to Virginia Beach for many years and this is the best hotel I have stayed in. The beds are the most comfortable I have ever had (wish I could take it home). The bathroom is stocked with plenty of towels, no need to ask for extra. I really enjoyed my stay and will be back here. September 22, 2014
Rated 1.0 out of 5.0 by Disappointing Staff didn't recognize as Platinum Guest, no points, no upgrade, no gift bag surprising because most do. A Guest with me but in a separate room had booked on and they didn't have her Priority Club Membership number on her reservation so I offered for them to use mine not knowing that NO ONE gets the points if you have an overlapping stay. Had I known this would disqualify her 5 night stay from earning points I would have suggested she keep it in her name and they look it up. I had booked a breakfast for two offer on IHG.Com but they found out that the breakfast was the fake eggs, gravy and clear greasy bacon they offer free everyday at all the Holiday Express Hotels and since the convention center was offering a good REAL breakfast I tried to change the reservation for the remaining nights and was told that it was not changeable because it was booked through a third party. I thought IHG owned Holiday Inn??? To top it all off the Guest with me left her retainer in her room and immediately realized it was missing the afternoon she checked out. She began calling the hotel and asking housekeeping if they had kept it since it was in a case on the sink. We were told that housekeeping keeps lost and found under lock and key. After 3 visits to the front desk, waiting and waiting for a response we were finally told that if anyone runs across it they will call us. Surprisingly, no call. So now the purchase of a new and expensive retainer for her is in order. This visit was disappointing to say the least. The staff was unfriendly and acted like Guests were a bother. Someone needs to remind them why they have a job. September 22, 2014
Rated 5.0 out of 5.0 by Comfortable room, easy access to beach Hotel continues to keep its facility in excellent condition. While painters were evident throughout the lobby area it was nice to see the professionalism of the workers. They were courteous and made every attempt to keep obstructions to a minimum. September 22, 2014
Rated 5.0 out of 5.0 by Great staff - even after my stay! My team had made an error and I did not realize it until I got home. With one phone call to the hotel I was connected to the right person and within a couple of hours my issue was resolved. The error had nothing to do with the hotel, but they were willing to take it on and help me out. The whole experience was great. I would stay here again with no hesitation. September 22, 2014
Rated 5.0 out of 5.0 by great hotel, very good locatio I really enjoyed my stay, the hotel had a lot to offer. The beach was great, service was great. thing to do for everyone September 20, 2014
Rated 5.0 out of 5.0 by Very spacious rooms and lovely service. Our stay at The Holiday Inn Suites was fantastic! The staff was wonderful! We love the spacious rooms and living rooms which comes with your suites! The amenities are great: swimming pools, excersice rooms, theaters and wi-fi. September 20, 2014
Rated 5.0 out of 5.0 by Great food and lodging I enjoyed my stay and loved that there were several resturants on site that were available. I ate at 2 of them and the food was fantastic (great crab cakes). The only issue I had was the placement of the elevators (they are not very convenient to the lobby, and the signage was not very good indicating where things are located (resturants, elevators, room numbers, beach access, etc). Othewise it was a very nice hotel and I would recommend it to individuals or families. My view was one that faced the round about for check in, but you could see the ocean from the balcony, but the noise was too loud to enjoy it. September 19, 2014
Rated 5.0 out of 5.0 by Great persoanl staff Probably the best front desk staff one can find. Don't think I have EVER had a bad experience at this hotel with check in or the helpfulness of the front desk. They are GREAT September 19, 2014
Rated 5.0 out of 5.0 by Wonderful family vacation property right on the beach Second time visiting VB and second stay at this wonderful property! Most northern hotel on the beach which is nice and quiet which I like! Direct access to beach, parking adjacent in parking deck, beautiful view of boardwalk and beach, staff is very warm, welcoming, and attentive, three pools, and very family friendly! Guest rooms are comfortable and attractive! I would highly recommend this hotel to anyone and will be staying again in the future! The pillows and bed are amazingly comfortable too!!!! My only issue with the property is the size of the elevators and how slow they are! There are only two and they are small! Insufficient for the property! Staff had to use the elevators to cater events on 6th floor which interfered with guest use and had extended waiting times! September 18, 2014
Rated 5.0 out of 5.0 by Fantastic vacation, amid some pitfalls This was our second stay at this particular hotel. I can't say enough positives about this hotel. We checked in after a long long drive and my son was not feeling well. The Staff was wonderful about giving us information on urgent care clinics, pharmacies and checked us in quickly. My son turned out to have strep throat. He was stuck in the room Day 1, so he could take antibiotics and recover. The view was beautiful and we did get out and walk a bit. Once my son was better, he took advantage of a fantastic pool system, lazy river, indoor pool and slides. We went back and forth from beach to pool and never felt that anything was too crowded for us, we always found a chair and towels! The hotel was great, even for a sick child who couldn't wait to get better! The hotel was busy, but we never felt unnoticed. Service was very professional and friendly. Our room was very clean and fresh and we will be back! September 17, 2014
Rated 5.0 out of 5.0 by Love the Stay; Can't wait till next year! Family friendly vaction spot, perfect location on the strip and loads of amenities. My kids love the four pools here at this property, especially at night. Rooms were spacious and modern. Great Location. Will be back next year. Have recommended this hotel to friends and family geat hotel property. September 16, 2014
Rated 5.0 out of 5.0 by Stay overall a pleasant experience! Staff friendly and courteous! September 16, 2014
Rated 5.0 out of 5.0 by Another great stay at the family-friendly Holiday Inn North Beach This was our second time staying at the HI North Beach-- we had such a good impression from our first stay last year that we met several family members there right after Labor Day this year. Great place, attentive staff,great amenities, and wonderful location. Really an excellent place for kids. We especially liked the childrens' waterpark and the fact that one could order a drink in the "adult pool" area (where kids are also free to come). We are looking forward to returning next year! It's great to be able to go to a family-friendly place that sets their standards high for both children and adults. September 15, 2014
Rated 5.0 out of 5.0 by great view and comfortable room over all the vacation experience at your hotel was very good. no real complaints except for the noisy bathroom exhaust fan that came on with every switch of the light . The beds were comfortable, food excellent and the rooms were very clean. Staff ,even outside workers were very friendly. September 15, 2014
Rated 5.0 out of 5.0 by Ocean front views Thoroughly enjoyed waking up to sunrise over the ocean and the wonderful sound of ocean waves. September 15, 2014
Rated 5.0 out of 5.0 by Great staff All staff were very hospitable......the valet service staff were the most helpful and friendliest staff I've met.....hard workers.. September 15, 2014
Rated 3.0 out of 5.0 by Parrish/Loving Wedding This stay was for my daughter's wedding. Some of the rooms were not completely what some of the bridal party asked for when making reservations. The parking staff was excellent!!!!! The wedding coordinator was wonderful!!!! The hotel was very clean. The only problem was checking out during the reception. When you have a wedding set at the time that we had it, more time was needed for check out. To stressful a situation to have us check out during the reception. September 13, 2014
Rated 5.0 out of 5.0 by Booking This is the 6th year we booked about 50 rooms We would like to book the rooms we want. Told we can only get 10 rooms guaranteed. The rest will be assigned when we get there. Our members want ocean view and they don't want to hear sorry none left. We book one year in advance. September 11, 2014
Rated 5.0 out of 5.0 by comfortable,great service,fast check in Very happy with my stay. Love the movie theater, pools and food at outside bar. September 11, 2014
Rated 5.0 out of 5.0 by Great break This was a great choice for our late-summer break with two small kids (2 and 4). Great location, great pools and plenty to do both at the hotel and nearby. September 10, 2014
Rated 5.0 out of 5.0 by Family Friendly Hotel with Outstanding Amenities We have traveled a lot of the past several years and this hotel exceeded our expectations in almost every regard, especially the pool areas. We had a great time with our 3 year old at all of the pools and for this reason will return again next year! September 9, 2014
Rated 5.0 out of 5.0 by Devil is in the details Overall very good stay and will likely stay again in the future. Some things that I wish would change - the pool decks are always so small - - knowing peak visit times, it would be nice if the pool decks were bigger to allow relaxation and kid management instead of the constant excuse me, pardon me, watch where you're walking, look out sort of dialogue that it ends up being. Also, it was unclear to pick up towels so kids had to whine a bit before we found them. And then, the towels were only slightly bigger than hand towels, so good thing the kids aren't very big. We adults can suck it up. Nice sound barrier - I couldn't even hear the ocean at night (which is kind of bad but whatever). However, the jet planes flying overhead were akin to having a thunderstorm inside your room. That was an adjustment. Lastly, the bathroom fan could not be turned off. it was synchronized with the light, which means you had to listen to the very loud hum while in there. It sounded like a plane taxiing the entire time. September 8, 2014
Rated 5.0 out of 5.0 by great hotel like our experience with past holiday inn stays it was very clean,modern and comfortable,the pools are awesome . September 7, 2014
Rated 5.0 out of 5.0 by Great experience The hotel was great for families with children. Our view was wonderful, the beds were comfortable, and our overall experience was great. September 6, 2014
Rated 5.0 out of 5.0 by Home Away from Home My Grandson and I were able to take a short mini vacation and I did not hesitate to come back to Holiday Inn Sunspree. I was surprised to see the new renovation changes that were made. Seeing the ocean view was fabulous. From the bellhop, front desk staff, to the housekeeping staff everyone was so nice and provided excellent customer service. And let me not leave out the Movie Room and the Kids Splash Room Staff (shout out to McKenzie and Kenny), thank you for making my stay so relaxing and at home. September 5, 2014
Rated 5.0 out of 5.0 by Quality Service Excellent room service, ocean front view was fantastic, front desk were very helpful and the restaurants near by were fantastic. I really enjoyed the splash lagoon and indoor/outdoor pool and was a great family experience! I would recommend the Holiday Inn Hotel and Suites for a family vacation get away. September 5, 2014
Rated 5.0 out of 5.0 by Fun for the Family! Hotel is clean and up to date. Kids loved the pools! Great location on the quieter end of the beach. September 5, 2014
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