Rated 4.4 out of 5 by 586
Rated 5.0 out of 5.0 by alove1 Nice Time
Relaxing and Fun great location, nice restaurants, great indoor and outdoor pools for the whole family
April 15, 2015
Rated 4.0 out of 5.0 by TheProfessorIII Holiday Inn VA Beach
Nice views, good location, friendly staff, rooms need updating (wall colors, furniture, bathroom), fairly clean.
April 15, 2015
Rated 3.0 out of 5.0 by emp13 Wonderful Kids room and indoor pool but
The front desk staff was not helpful and made promises that they couldn't keep. The hallways were dirty, the elevators are small and dirty and the kids menu lacked variety. It's great that they offer the kids eat free program however my kids were bored with the menu after the first day and wanted to eat somewhere else. The indoor pool was nice because the weather was cold but at night it was filled with teenagers that were rude and rowdy and didn't have supervision. Made it tough for my young kids to play.
April 14, 2015
Rated 3.0 out of 5.0 by mstwin09 Good Amenities for Kids but service needs improvement
I recently visited this hotel with my mother and 6 year-old twins in tow. The purpose of the trip was relaxation and I was drawn to this hotel for it's family friendly nature. Overall the hotel was in good condition but the service could be improvement. Reported issues required a second reminder and some were not resolved at all. Breakfast was okay, we preferred to eat outside of the hotel. I think my biggest challenge was that there were only showers and no bathtubs. For a mom of twins this was a big disappointment. The elevators are tiny so be prepared to squeeze in.
April 13, 2015
Rated 4.0 out of 5.0 by NY traveler 37 Decent resort-like hotel
Stayed here for a couple days in early April 2015.
Room was clean and comfortable. Bed was super comfy. Don't like noise of fan in bathroom - came on with lights and was kind of noisy. Used indoor lazy river pool; was warm enought for my daughter to go in, but not warm enough for me. :) Weather did not permit use of outdoor pools, but they looked lovely. Had an ocean view room and the view was amazing. Parking not an issue at all - it's right across the street and there was always a spot. 7-11 across the street as well, which is good for picking up snacks and drinks. Service at breakfast restuarant was not great; 2 waitresses for busy morning crowd was not enough. Breakfast food was okay; buffet options are the usual options. What redeems it is the "kids eat free" option. Movie theatre, which we didn't use, had a variety of movies scheduled throughout the day; would be perfect for a rainy day.
April 13, 2015
Rated 5.0 out of 5.0 by LisaBW Holiday Inn-Va beach
Our stay @ the Holiday inn was great! I have only one negative comment, and the rest are positive.
The staff was awesome@. Asia at the front desk helped me correct my reservations that were made on the wrong date. We were able to get a room the same night that we had planned.
Asia was very friendly and helpful. Definitely a great Customer-Service person. It was a relief to deal with someone who had a positive attitude.
Cindy was also very helpful @ the front desk. Anything that I asked for her to assist me with, she did not hesitate to accommodate me and my family. They were very busy the weekend we stayed, but she was always professional!
The House-keeper Manager, I think her name was Amber, was helpful with assisting with our housekeeping issues on the first day in the suite.
We did not get any maid service at all once we occupied the suite. They said they had a lot of new housekeepers, so there was some confusion or organization problems..
Overall, the stay was very good! The hotel was clean and the amenities were nice.
We will come again for a vacation in the near future.
April 12, 2015
Rated 5.0 out of 5.0 by Wolf Family Great value and excellent location
We arrived two hours early, but the staff allowed us to check in at no additional charge! The hotel was clean with plenty for kids & our family to do. Located on the quiet, clean end of the beach.
April 11, 2015
Rated 5.0 out of 5.0 by Simone38 Great Family Hotel
Everything was awesome. We had a 2 bedroom oceanview suite with sofa bed. The room was clean, the view was awesome. We went during Easter break, and there were easter activities for the kids such as an egg hunt, and the Easter bunny made an appearance. The staff was very nice and helpful. There is a kid's playroom/babysitting service, a home theater, two outside pools, and an inside pool. We got the free breakfast plan, which was awesome. You can choose buffet or order off the menu for no additional charge. The food was good, the selection definitely beat continental breakfast. There are 2 other restaurants, the square whale, food was good, and plentiful for price, the other was an Italian restaurant that we did not visit. My family had a great time, and will definitely try to revisit when it's warmer.
April 10, 2015