Rated 4.3 out of 5 by 453
Rated 3.0 out of 5.0 by fivecats Good stay after initial glitch
Our recent stay at this hotel was pretty good once we got the room type that we had reserved. We checked in about 3:30 and were told the only room that was ready was on the first floor. I asked for something higher up, and was told they would call us when it was ready. About 5:00 we got a call, and when checking in were given a room on the first floor, again. We reluctantly looked at it, and it did not have the sofa we had requested. They then showed us a room on the 2nd floor, which was even smaller. They said they had no sofa-bed rooms available, which is what we had booked. When asked about this, we were told the room had been given away when we rejected the first room (which we did not look at; I guess we should have). The young lady at reception did not seem too concerned that we were not getting the room type we had booked. Finally another lady (Diane?) came by and, when pressed by us, found a room on the fifth floor that had a sofa bed that we could have after the first night. She was very helpful, and put a hold on that room. This room was much larger than the first. The bathroom in the 1st floor room was small, with no shelves or place to put toiletries.
The hotel is great for kids. There are four pools. For the lazy river you need your own flotation device; it would be nice if the hotel provided them. The outdoor pools were too cold for my liking, so I preferred the indoor one. However, the chlorine was so strong in there that I had to wear goggles. The Isle of Capri restaurant was very good, but very pricey. We did not try the breakfast buffet. For these prices, I think the breakfast should be included. We walked down to Pocahontas for a great breakfast.
September 3, 2014
Rated 5.0 out of 5.0 by EmptyNesting Best Birthday Weekend
I had a blast! Beach front, ocean view, poolside, with a bar. The food was fantastic, the staff was more than accommodating. The North end of the boardwalk is less populated than the southern end. It was the perfect getaway. Just enough people in the area but not too much.
September 3, 2014
Rated 4.0 out of 5.0 by NJ family Family vacation " Very kid friendly hotel!"
The one thing the kids loved about this place was the pools. They did not want to get out of lazy river or stop going down the slides. Staff is very friendly and every room has some sort of view of the beach and ocean. The best was kids eat free with paying adult meal off the kids menu.
Overall I would definitely stay again if I am in the area. The hotel is on the end of the boardwalk but not far of a walk from the King Neptune statue or other resorts.
September 2, 2014