Rated 4.3 out of 5 by 445
Rated 4.0 out of 5.0 by Thebalsecas14 Great for families
Staying at the Holiday inn was not so bad. We had an ocean front room which was great. Being able to wake up and fall asleep with the ocean right infront of you was absolutely priceless. My husband and I stayed on the fourth floor all the way at the end of the floor. Trying to catch the elevator was a nightmare, there is only 2 elevators in the whole hotel so it was either crowded or it took forever to come. Another downfall was that the hotel is mainly for families with children. Everywhere we turned there were tons of kids, the pool, the lobby, etc. So if you don't have kids I don't recommend this hotel. On the positive side our room's water pressure was very low, so my husband and I told the front desk and within minutes there was a repair man at our room fixing the problem.
August 29, 2014
Rated 2.0 out of 5.0 by Keep Looking 111 Beauty is only skin deep
The property looks very nice but unfortunately there is not much substance other than the architecture. I am a single father and this is was my one week during the year to get away with my kids and this year was a major disappointment.
I made my reservations over the phone and the reservationist did not know her product knowledge as she gave me inaccurate information. If I would have had that information I would not have booked my stay at this location, the property did not serve my needs. The staff was not rude but I can say that they were not overly friendly. The only positive encounters I had with the staff were with the young man working valet that is in the Navy and Spence, another valet. There was no sense of urgency from anyone else and you were almost made to feel like you were intruding on their time.
The pools were frigid and I understand that the weather was not exactly cooperating but even the indoor pool was extremely cold, so much so that even my children chose not to swim some of the days.
If you wanted to sleep much past 7am then this is not the property for you. Maintenance decided to start construction work on what I am guessing is their storage room, which was located directly below my room, at 7am. I really enjoyed waking up each morning to the sounds of hammers and circular saws. In addition, each time the stairwell door closed it would slam against the door frame and cause my entire room to shake while emitting a loud banging sound. When I mentioned these to one of the clerks they chuckled about it and made the comment of " Oh the joys of vacation right"? No I do not remember which desk clerk I spoke to that evening but I do remember they did not seem happy that they were working.
I normally take my kids to Myrtle Beach each year but this year we decided to try something new. This experienced has made my decision that this trip will be my last to Virginia Beach.
I am sure that there are better values in Virginia Beach as well as levels of service, don't let the pictures of this property fool you. Keep looking.
August 29, 2014
Rated 5.0 out of 5.0 by sandgod Great view and awesome pools
My family and I stayed august 9th thru the 11th and we really had a great time. We arrived at the hotel about 3 hrs before our check in time and they worked quickly to get our room ready. My boys wanted a room as high in the hotel that we could get and they put us on the 6th floor so the kids were happy. We thought it was great that the kids eat free in the resturants and that there was a play room with staff to watch you kids if you and your spouse would like to have a quite dinner in the hotel or even a walk on the beach. Then boys enjoyed checking on the two turtles they have in the playroom each day. One thing i have to say we didnt like very much was that the dinner from the square whale was very bland and totally not worth the money. My husband got the shrimp scampi and it had NO flavor. We had had lunch there that day and it was good so we thought dinner would be the same. The elevators were really slow and that was kinda a pain, but they do have 4 in the building. The hot tub had so much cloreen in it that it was burning my eyes. The lazy river was great and the kids loved it. out side pool really needs some music to hang out to. we just brought our own and other people just listened to what we were playing. Oh the room only had a standing shower which i thought was great and all hotels should be that way. Who takes a bath at a hotel anyway. EWW. Over all I would say this was a great hotel and we do plan to go back next year. For the price of the room you get so much that its worth it. You can enjoy the beach and a small water park and the movies and relax all at the same time.
August 29, 2014